Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
452 reviews
5 stars
223
4 stars
66
3 stars
54
2 stars
32
1 star
77
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported slow service, long wait times, and understaffing, leading to frustration.
Staff Attitude
Mixed reviews on staff demeanor; some customers praised friendly employees while others noted rudeness and unprofessional behavior.
Food Quality
Inconsistent food quality was highlighted, with reports of stale items, incorrect orders, and poor preparation.
Cleanliness
The cleanliness of the location was a concern, with multiple mentions of dirty conditions and unkempt restrooms.
Management Problems
Several reviews pointed to poor management practices, including understaffing and lack of employee support.
- JRJose RiveraDec 16, 20252.0There was no clients in the store when I walked in and as soon as the clerks saw me, he left to the bathroom and stood there for 10 minutes and nobody wanted to take care of me. After so, he comes out of the bathroom saying oh I don’t feel like working today. I can’t believe that I Had to be the one asking for someone to make me a simple, black medium Coffee.
- RBRoman BorysiukDec 10, 20255.0Great staff
- AAAlexis AvilesDec 9, 20251.0The lady was really nice but the sausage egg and cheese gave me severe food poisoning and the lobby was filthy. It was the first thing I ate today and instantly my body began rejecting it. I was willing to look past the unkept lobby but after that sandwich man I couldn’t even stand up straight and it tasted terrible. Now I’ve been stuck on the toilet with non stop defecation, cold sweats, and a massive headache. Seriously, this place needs to be investigated.
- ZDZaur DjatdoNov 27, 20251.0Not a functional facility, people are terribly slow, restrooms are said to be out of order, not recommending
- MCMel CordnerNov 6, 20251.0Y'all. I ordered a latte. In my pre-coffee distracted state I didn't realize until I was on the highway that I had a cup full of ice with a bit of milk added in (photo shows after a couple sips, but look at the color and the ice level). See usually a latte contains ESPRESSO which when added melts a bunch of the ice and then there's room for milk. But no. Not today. Today, I PAID $6 FOR A CUP OF ICE. This used to be the best dunkin around, and now the nicest thing I can say about it is there's an ice cream counter too. Maybe the staff are here against their will and are calling out for help in the only way they can. I mean, I've worked Dunkin, it is mostly awful, I fully support any food service person's right to stare through people with numb indifference all day, that's called coping and the while team here is doing it. Been there done that. But even on my absolute worst day at Dunkin, I never forgot to put the espresso in the latte.
Frequently Asked Questions About Dunkin'
What are Dunkin's opening hours in West Hartford, CT?
Dunkin' in West Hartford, CT is open from 4:30 AM to 9:00 PM Monday through Thursday, and from 4:30 AM to 10:00 PM Friday through Sunday.
Can I order Dunkin' products ahead of time for pickup or delivery?
Yes, you can order ahead using Dunkin's mobile app for a fast grab and go experience. The location also offers curbside pickup and delivery services.
What special holiday drinks does Dunkin' offer currently?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte and Berry Sangria Refresher, as well as returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch, offering coffee, espresso, breakfast sandwiches, donuts, and tea.
Does this Dunkin' location have drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
Is Dunkin' suitable for families and children?
Yes, Dunkin' welcomes families and children and offers vegetarian options.
Where is Dunkin' located in West Hartford, CT?
Dunkin' is located at 450 S Main St, West Hartford, CT 06110, USA.
What nearby places can I visit around Dunkin' in West Hartford?
Nearby places include Baskin-Robbins for ice cream and bakery treats, Bombay Olive for Indian cuisine, and South Main Wine & Spirits if you're looking for a liquor store.
Are there other coffee shops near Dunkin' for comparison?
Yes, nearby coffee shops include Starbucks, providing an alternative spot for coffee and cafe options in West Hartford.
Can I find other dining options near this Dunkin'?
Yes, near Dunkin' you can find various restaurants such as Wayback Burgers for American fast food, Szechuan Tokyo for Asian cuisine, and DORO Marketplace which is a cafe and bakery.