Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve West Hartford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.7
446 reviews
5 stars
220
4 stars
66
3 stars
54
2 stars
31
1 star
75
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Customers frequently reported understaffing leading to long wait times and poor service.
Customer Service
There are numerous complaints about rude and unprofessional staff behavior, impacting the overall customer experience.
Inconsistent Quality
Many reviews highlighted inconsistent quality of food and drinks, with some items being stale or poorly prepared.
Cleanliness Concerns
Several customers noted that the store was dirty and in need of better maintenance.
Management Problems
Feedback indicates poor management practices, including lack of support for staff and inadequate handling of customer complaints.
- BSBenjamin SzymanskiNov 15, 20251.020 min to get a breakfast sandwich. When asked why it’s taking so long the girl behind the counter said I don’t know I don’t make the sandwiches.
- IIIceNov 8, 20251.0This Dunkin sucks.
- MCMel CordnerNov 6, 20251.0Y'all. I ordered a latte. In my pre-coffee distracted state I didn't realize until I was on the highway that I had a cup full of ice with a bit of milk added in (photo shows after a couple sips, but look at the color and the ice level). See usually a latte contains ESPRESSO which when added melts a bunch of the ice and then there's room for milk. But no. Not today. Today, I PAID $6 FOR A CUP OF ICE. This used to be the best dunkin around, and now the nicest thing I can say about it is there's an ice cream counter too. Maybe the staff are here against their will and are calling out for help in the only way they can. I mean, I've worked Dunkin, it is mostly awful, I fully support any food service person's right to stare through people with numb indifference all day, that's called coping and the while team here is doing it. Been there done that. But even on my absolute worst day at Dunkin, I never forgot to put the espresso in the latte.
- JOJohn OnetoOct 7, 20252.0Poorly managed, manager should open everyday ,they cut hours for employees, 1 employee opens and the order line has 6 0r7 ppl in line, 1 worker ,good employees, but bad ,slow service..I leave and go to another gas station dunkin and the have 4 workers there...manager here should give more help at opening...
- APAlien PissOct 2, 20251.0Terrible! Place a mobile order a few times and because of lack of staff they will have it “closed” because lack of employees! But won’t give refunds! Most the time there’s one lady in the morning trying to keep up with all mobile orders and walk in customers. Place is horrible!
Frequently Asked Questions About Dunkin'
What are Dunkin's opening hours in West Hartford, CT?
Dunkin' in West Hartford, CT is open from 4:30 AM to 9:00 PM Monday through Thursday, and from 4:30 AM to 10:00 PM Friday through Sunday.
Can I order Dunkin' products ahead of time for pickup or delivery?
Yes, you can order ahead using Dunkin's mobile app for a fast grab and go experience. The location also offers curbside pickup and delivery services.
What special holiday drinks does Dunkin' offer currently?
During the holiday season, Dunkin' offers new drinks like the Cookie Butter Cloud Latte and Berry Sangria Refresher, as well as returning favorites like Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch, offering coffee, espresso, breakfast sandwiches, donuts, and tea.
Does this Dunkin' location have drive-thru service?
No, this Dunkin' location does not have a drive-thru service.
Is Dunkin' suitable for families and children?
Yes, Dunkin' welcomes families and children and offers vegetarian options.
Where is Dunkin' located in West Hartford, CT?
Dunkin' is located at 450 S Main St, West Hartford, CT 06110, USA.
What nearby places can I visit around Dunkin' in West Hartford?
Nearby places include Baskin-Robbins for ice cream and bakery treats, Bombay Olive for Indian cuisine, and South Main Wine & Spirits if you're looking for a liquor store.
Are there other coffee shops near Dunkin' for comparison?
Yes, nearby coffee shops include Starbucks, providing an alternative spot for coffee and cafe options in West Hartford.
Can I find other dining options near this Dunkin'?
Yes, near Dunkin' you can find various restaurants such as Wayback Burgers for American fast food, Szechuan Tokyo for Asian cuisine, and DORO Marketplace which is a cafe and bakery.