Brand Certified
Chipotle Mexican Grill
3.3(762 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
1457 New Britain Ave, West Hartford, CT
06110, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(860) 521-0479
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ct/west-hartford/1457-new-britain-ave?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1763
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Corbins Corner is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.3
762 reviews
5 stars
274
4 stars
156
3 stars
58
2 stars
62
1 star
212
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently poor customer service, with staff being rude, dismissive, and unprofessional.
Cleanliness
Many customers reported that the restaurant was dirty, with greasy tables and unsanitary conditions.
Order Accuracy
Several customers experienced issues with incorrect orders, missing items, and small portion sizes.
Food Quality
While some customers enjoyed the food, many noted that the quality varied, with complaints about overcooked or poorly prepared items.
Management Issues
Reviews indicated a lack of effective management, with calls for better training and accountability for staff.
- DPDestiny PinedaJan 28, 20263.0Most of the time they make my food correctly. I always check the bag before leaving just in case though. The only problem I have are the workers, one in particular who seems to not understand if you don’t like working & interacting with customers regarding their order.. maybe do a self evaluation.
- LLLJan 24, 20262.0Honestly, this was the worst Chipotle experience I’ve ever had. The lettuce, chips, and salsa were all missing from our order. The woman who took the order didn’t really understand what I was asking, and it was difficult to communicate food allergies. I would not go back to this location.
- DADanielle AllerdyceJan 23, 20261.0I had a coupon for chips and queso. The lady rang them up separate so when I went to use the coupon, it only took off the queso which was 295 after realizing that the manager said she would just refund me 295 but chips and queso is 510 according to the menu. There seems to be a miscommunication and she was telling me that I was wrong. I would only get back to 295 or she’ll just take the queso back. after just refunding me I was unable to use the coupon and she said she was looking out for me, but you didn’t take the 295 so there’s nothing I can do. Now I paid the full price for everything and I’m out of my 800 point reward. It seems as though me asking, clarifying questions as I have not use rewards yet was of a disturbance to her, and she had a really nasty attitude. I already second-guess coming to this location because I never have a good experience, but it was closest to my job and I definitely regret it. I think this place needs a lot of training on customer service and should reevaluate who they hire. I will never be coming back to this location. And she also did not give me any of the receipts that had all the pricing on it
- MLMorgan LovelandJan 21, 20261.0Very rude employees, waited forever for my quesadilla to not even be cooked or warmed at all.
- CTCarter ToniJan 15, 20261.0Not clean , tables are usually greasy, staff are not friendly and approachable. Every time I went there the staff did not know how to wrap my burrito it fell apart Every time. Lack of work ethic, lack of customer service and clearly lack of training. I wouldn’t recommend.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I find at Chipotle Mexican Grill at Corbins Corner?
Chipotle offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill in West Hartford?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Can I place online orders or get delivery from Chipotle Corbins Corner?
Yes, Chipotle supports in-store pickup and delivery through their website and app for convenient ordering.
Does Chipotle Mexican Grill accept catering orders?
Yes, catering and catering delivery services are available at this location.
Where exactly is the West Hartford Chipotle located?
It is located at 1457 New Britain Ave, Capitol area, West Hartford, CT 06110, next to Old Navy in Corbins Corner.
How can I contact Chipotle Mexican Grill in West Hartford?
You can reach them at +1 860-521-0479 or by email at ct.1763.CorbinsCorner@chipotle.com.
Does Chipotle West Hartford support any payment methods?
They accept credit cards and offer gift cards for purchases.
Are there any nearby clothing stores around Chipotle at Corbins Corner?
Yes, nearby clothing stores include Old Navy, Men's Wearhouse, Carter's, J.Crew Factory, and Lands' End, offering a variety of fashion options before or after your meal.
What other dining options are near Chipotle Mexican Grill at Corbins Corner?
Nearby restaurants include The Simple Greek (Greek cuisine), Pokeworks (Hawaiian and Pan-Asian), and Starbucks for coffee and light bites, providing choices for additional meals or refreshments.
Is there convenient parking available near Chipotle at Corbins Corner?
Yes, the Corbin's Corner Shopping Parkade is nearby, offering parking options for customers visiting Chipotle and surrounding stores.
Brand Certified Facts from Chipotle Mexican Grill
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