Chipotle Corbins Corner is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted the restaurant's unsanitary conditions, including dirty tables, floors, and food preparation areas.
Customer Service
Many customers reported rude and unprofessional behavior from staff, with a lack of acknowledgment and poor communication.
Food Quality
Several reviews mentioned inconsistent food quality, including small portion sizes, overcooked ingredients, and missing items from orders.
Management Issues
Customers expressed concerns about poor management and lack of accountability, with calls for better staff training and oversight.
Overall Experience
The overall sentiment was negative, with many customers stating they would not return to this location due to repeated poor experiences.
LC
Leah Ciardullo
Oct 26, 2025
1.0
I don’t usually add reviews to restaurants but this was really upsetting. I never usually go to this Chipotle and I don’t plan on coming back. I ordered a Quesadilla with extra rice and when I pulled it out of the bag I was very disappointed. There was the tiniest container of rice (similar to the size of a cup you would get ketchup in a restaurant) and the quesadilla was half the size it usually is. The food was good but not for the $14 I paid.
LR
Lacy Richie
Oct 23, 2025
1.0
DO NOT EAT HERE!!!!
VERY DIRTY KITCHEN THAT DOES NOT FOLLOW FOOD PREP GUIDELINES!!!!
THIER FOOD IS CONTAMINATED FROM DIRTY CUTTING BOARDS DO NOT EAT HERE YOU WILL GET SICK!!!!!
SS
supraslide
Oct 10, 2025
1.0
No idea how this place is still open in such a nice area. Super dirty. Employees don’t seem to care. Not to mention waited for a while with zero interaction (was only person there at that moment). Ended up leaving without food. Got grossed out just waiting and looking at the mess especially where they make the food.
TL
Tanya Louise
Oct 5, 2025
1.0
I love how I walk in to place an order an all staff if standing in the back talking and they seen me an still continued to stand there in talk not even acknowledging me I wasn’t expecting them yo break there neck to service me but at least acknowledge I’m there by saying I’ll be right with you after 3 mins I left not worth it I’ll make chipotle at home
GM
giuseppe macri
Oct 5, 2025
1.0
Literally no one in line, a woman at the online order station making a burrito, how are you going to look a customer in the eye and tell them “we’re not making burritos at this time”.
Well someone is, just not for me I guess. I wish a Moes would open up closer.
The woman with the glasses should be on register if she isn’t on the mood to make burritos
Edit: management did not reach out to me yet, guess we know who to blame for store being terrible.
Frequently Asked Questions About Chipotle Mexican Grill
What types of food can I find at Chipotle Mexican Grill at Corbins Corner?
Chipotle offers customizable Mexican-inspired dishes such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, real ingredients.
What are the operating hours of Chipotle Mexican Grill in West Hartford?
Chipotle is open every day from 10:45 AM to 11:00 PM.
Can I place online orders or get delivery from Chipotle Corbins Corner?
Yes, Chipotle supports in-store pickup and delivery through their website and app for convenient ordering.
Does Chipotle Mexican Grill accept catering orders?
Yes, catering and catering delivery services are available at this location.
Where exactly is the West Hartford Chipotle located?
It is located at 1457 New Britain Ave, Capitol area, West Hartford, CT 06110, next to Old Navy in Corbins Corner.
How can I contact Chipotle Mexican Grill in West Hartford?
You can reach them at +1 860-521-0479 or by email at ct.1763.CorbinsCorner@chipotle.com.
Does Chipotle West Hartford support any payment methods?
They accept credit cards and offer gift cards for purchases.
Are there any nearby clothing stores around Chipotle at Corbins Corner?
Yes, nearby clothing stores include Old Navy, Men's Wearhouse, Carter's, J.Crew Factory, and Lands' End, offering a variety of fashion options before or after your meal.
What other dining options are near Chipotle Mexican Grill at Corbins Corner?
Nearby restaurants include The Simple Greek (Greek cuisine), Pokeworks (Hawaiian and Pan-Asian), and Starbucks for coffee and light bites, providing choices for additional meals or refreshments.
Is there convenient parking available near Chipotle at Corbins Corner?
Yes, the Corbin's Corner Shopping Parkade is nearby, offering parking options for customers visiting Chipotle and surrounding stores.