Business Details
About
Dessert ShopBakery
Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Location
Hours
Reviews
4.7
160 reviews
5 stars
137
4 stars
12
3 stars
3
2 stars
3
1 star
5
What are people saying?
AI-generated from recent customer reviews
Cookie Quality
Customers consistently praised the cookies for being delicious, warm, and flavorful, with many highlighting specific favorites like the chocolate chip and brookie.
Customer Service
The staff received high marks for being friendly, helpful, and attentive, with several customers mentioning specific employees who provided exceptional service.
Cleanliness and Atmosphere
The establishment was noted for its cleanliness and inviting atmosphere, making it a pleasant place to enjoy cookies.
Variety and Availability
While many appreciated the variety of cookie flavors, some customers expressed disappointment when certain popular options were unavailable during their visit.
- RCRain Carey2 days ago2.0Service was great but the cookies all tasted burnt and sour. Maybe a bad batch but for the price I would expect better quality control. They are usually ok.
- RSRinaldo SogliuzziDec 30, 20255.0Bomb cookies and great service in a clean store.
- JCJustin ClarkDec 12, 20253.0The cookies are decent but not so good that you'll be desperate to go back later. They had a bunch of options, so you'll likely find something interesting. Overall, if you're walking around and the mood strikes you then it's a good desert. Just be prepared to spend $5 on a cookie.
- MGMariam GrantDec 10, 20255.0Very clean restaurant. The cookies are very good, warm and they provide variety. The customer service was stellar and I’d recommend anyone go there if they want a quick large treat.
- LBLindsay BDec 7, 20255.0These cookies are soft and flavorful. My favorites are the brookie and cookie butter They even have a Dubai Chocolate croissant that is delicious!
Frequently Asked Questions About Chip City
What are the operating hours of Chip City in West Hartford?
Chip City in West Hartford is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 1:00 AM.
Does Chip City offer delivery and pickup options?
Yes, Chip City offers in-store pickup, delivery, and same-day delivery services.
Where is Chip City located in West Hartford?
Chip City is located at 67 Memorial Rd, West Hartford, CT 06107, USA.
How can I order cookies online from Chip City?
You can order cookies online from Chip City through their order site at https://order.chipcitycookies.com/.
What payment methods are accepted at Chip City?
Chip City accepts Apple Pay, cash, contactless payment, Mastercard, and Visa.
What is the story behind Chip City?
Chip City began as a hobby between two childhood friends in Astoria, Queens, in 2017 as they aimed to recreate the simple taste of their childhood cookies, evolving into the beloved brand today.
What are some nearby medical centers close to Chip City?
Nearby medical centers include Hartford HealthCare Medical Group Pain Treatment Center and West Hartford Surgery Center, useful for customers visiting these facilities who might want to enjoy a cookie afterward.
Are there any nearby shopping options around Chip City?
Yes, Pandora, a jewelry and fashion accessories store, is nearby, which customers can visit before or after enjoying treats at Chip City.
What dining or bar options are close to Chip City?
Nearby is Vinted Wine Bar & Kitchen, a tapas and wine bar, making it convenient for visitors to enjoy drinks or a meal alongside their Chip City visit.
How can I contact Chip City for customer service?
You can reach Chip City's customer service by email at Customerservice@chipcitycookies.com or by phone at +1 860-222-0419.