Business Details
About
Dessert ShopBakery
Born in Astoria, Queens in July 2017, Chip City began as a hobby between two childhood friends as they sought to recreate the simple taste of their childhood. What began as a fun challenge to see who could create the best cookie turned into the Chip City we know and love today.
Location
Hours
Reviews
4.7
153 reviews
5 stars
132
4 stars
12
3 stars2
2 stars2
1 star
5
What are people saying?
AI-generated from recent customer reviews
Cookie Quality
Most customers praised the cookies for being delicious, warm, and gooey, with a variety of flavors available.
Customer Service
Staff received high marks for being friendly, helpful, and providing excellent service.
Cleanliness
The establishment is noted for being clean and well-maintained, contributing to a pleasant atmosphere.
Variety of Options
While many enjoyed the variety of cookie flavors, some customers expressed disappointment when certain popular options were unavailable.
Pricing Concerns
A few customers felt the cookies were overpriced, especially in relation to portion sizes.
- EKEthan KimNov 6, 20255.0Adama and Analia were two of the BEST workers I’ve ever seen in any customer service related businesses. They were extremely nice and super willing to converse with us. They did NOT treat us like customers, but friends. They wished me a happy early birthday. +2 points
- BBByron BaisdenNov 6, 20255.0Some of the best cookies ive had, lava cake cookie was to die for
- FBFelicia BrittOct 19, 20255.0Beautiful establishment. Lovely wonderful kind people. Delicious cookies.
- HSHaider SaeedOct 11, 20255.0Really goooooooddd stuff. I love it here. Might be my second home 🫦 best customer service.
- JLJeanette LewisOct 4, 20255.0Very delicious cookies , awesome quality for amazing price!
Frequently Asked Questions About Chip City
What are the operating hours of Chip City in West Hartford?
Chip City in West Hartford is open Monday to Thursday and Sunday from 11:00 AM to 10:00 PM, and on Friday and Saturday from 11:00 AM to 1:00 AM.
Does Chip City offer delivery and pickup options?
Yes, Chip City offers in-store pickup, delivery, and same-day delivery services.
Where is Chip City located in West Hartford?
Chip City is located at 67 Memorial Rd, West Hartford, CT 06107, USA.
How can I order cookies online from Chip City?
You can order cookies online from Chip City through their order site at https://order.chipcitycookies.com/.
What payment methods are accepted at Chip City?
Chip City accepts Apple Pay, cash, contactless payment, Mastercard, and Visa.
What is the story behind Chip City?
Chip City began as a hobby between two childhood friends in Astoria, Queens, in 2017 as they aimed to recreate the simple taste of their childhood cookies, evolving into the beloved brand today.
What are some nearby medical centers close to Chip City?
Nearby medical centers include Hartford HealthCare Medical Group Pain Treatment Center and West Hartford Surgery Center, useful for customers visiting these facilities who might want to enjoy a cookie afterward.
Are there any nearby shopping options around Chip City?
Yes, Pandora, a jewelry and fashion accessories store, is nearby, which customers can visit before or after enjoying treats at Chip City.
What dining or bar options are close to Chip City?
Nearby is Vinted Wine Bar & Kitchen, a tapas and wine bar, making it convenient for visitors to enjoy drinks or a meal alongside their Chip City visit.
How can I contact Chip City for customer service?
You can reach Chip City's customer service by email at Customerservice@chipcitycookies.com or by phone at +1 860-222-0419.