A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Several customers reported issues with moldy or expired produce and meats, leading to a lack of trust in the store's food quality.
Customer Service
While some employees received praise for their friendliness and helpfulness, others were criticized for poor service and unprofessional behavior.
Store Cleanliness
The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.
Pricing Concerns
Many customers expressed dissatisfaction with high prices, feeling that the store is overpriced compared to competitors.
Variety and Selection
The store offers a good selection of products, including gluten-free items, but some customers noted a lack of certain products like chicken tenders.
LC
LUCY CAL0
Nov 16, 2025
5.0
Plenty of stock and registers open. Very clean. Quality of items goid. Prices are average. Shopping was easy and pleasant. Great service.
HO
Hector Oct
Nov 5, 2025
1.0
Worse pharmacy ever !!! First time they said they didn’t have the meds that I have to come back the next day, i come back the next day 4 hours later than what they told me and still not ready. I wonder if it was an emergency . I would be dead by now.
JJ
jenna
Oct 26, 2025
1.0
go here every week and for the past year pretty much all of the produce is moldy or rotting. I have bought expired meats about a handful of times as well. not sure what’s happened to this store but i will be going to big y in the future. this store makes me feel gross now.
RC
Richard Cuminale
Oct 13, 2025
5.0
Friendly staff here. Also really good seafood department. The guy there is super nice and helpful.
CC
celina Clark
Sep 10, 2025
1.0
Stopped at the bottle return I just moved here from New Hampshire so I'm still learning. Asked one employee if there was any other bottle return places since we didn't buy all our stuff from there like the sign stated needed to be done. I got told no so I was really confused as how that was possible. As I was standing at my car I could hear the gentleman talking shit to another employee about me.