Stop & Shop

4.2
933 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
763 Straits Turnpike, Watertown, CT
06795, United States

Hours

Reviews

4.2
933 reviews
5 stars
480
4 stars
252
3 stars
115
2 stars
33
1 star
53

What are people saying?

AI-generated from recent customer reviews

Product Quality

Several customers reported issues with moldy or expired produce and meats, leading to a lack of trust in the store's food quality.

Customer Service

While some employees received praise for their friendliness and helpfulness, others were criticized for poor service and unprofessional behavior.

Store Cleanliness

The store is generally noted for being clean and well-organized, contributing positively to the shopping experience.

Pricing Concerns

Many customers expressed dissatisfaction with high prices, feeling that the store is overpriced compared to competitors.

Variety and Selection

The store offers a good selection of products, including gluten-free items, but some customers noted a lack of certain products like chicken tenders.
  • LC
    LUCY CAL0
    Nov 16, 2025
    5.0
    Plenty of stock and registers open. Very clean. Quality of items goid. Prices are average. Shopping was easy and pleasant. Great service.
  • HO
    Hector Oct
    Nov 5, 2025
    1.0
    Worse pharmacy ever !!! First time they said they didn’t have the meds that I have to come back the next day, i come back the next day 4 hours later than what they told me and still not ready. I wonder if it was an emergency . I would be dead by now.
  • JJ
    jenna
    Oct 26, 2025
    1.0
    go here every week and for the past year pretty much all of the produce is moldy or rotting. I have bought expired meats about a handful of times as well. not sure what’s happened to this store but i will be going to big y in the future. this store makes me feel gross now.
  • RC
    Richard Cuminale
    Oct 13, 2025
    5.0
    Friendly staff here. Also really good seafood department. The guy there is super nice and helpful.
  • CC
    celina Clark
    Sep 10, 2025
    1.0
    Stopped at the bottle return I just moved here from New Hampshire so I'm still learning. Asked one employee if there was any other bottle return places since we didn't buy all our stuff from there like the sign stated needed to be done. I got told no so I was really confused as how that was possible. As I was standing at my car I could hear the gentleman talking shit to another employee about me.

Frequently Asked Questions About Stop & Shop

What are the regular opening hours for Stop & Shop at 763 Straits Turnpike, Watertown, CT?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop offers delivery services to customers.