Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
926 reviews
5 stars
386
4 stars
205
3 stars
144
2 stars
69
1 star
122
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers reported inconsistent service quality, with some praising fast and courteous staff while others experienced rude interactions and frequent order mistakes.
Order Accuracy
Many reviews highlighted issues with order accuracy, including missing items and incorrect orders, particularly with mobile and drive-thru orders.
Cleanliness
The cleanliness of the restaurant received mixed feedback, with some customers noting it was well-maintained while others reported unsanitary conditions.
Food Quality
Food quality varied, with some customers enjoying fresh and hot items, while others complained about stale or poorly prepared food.
Staff Friendliness
Several customers appreciated friendly staff members, particularly those who went above and beyond to assist, although there were also reports of unprofessional behavior.
- LALuis Molina AtienciaNov 4, 20255.0Fast food
- JJJudith A (jadzzia06)Sep 11, 20255.0Fast courteous service.
- BBBronxGawdSep 3, 20255.0Typical McDonald's.
- KCKathleen CurranJul 18, 20254.0Good service.
- AJAlan JoynerJul 16, 20251.0Service is horrible every time I come my order is messed up can barely get anyone that actually speaks clear English place is a run by a 5 year old
Frequently Asked Questions About McDonald's
What are the regular business hours for this McDonald's location?
The McDonald's at 564 Straits Tpke, Watertown, CT is open every day from 6:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's?
Drive-through service is available Monday to Thursday and Sunday from 5:00 AM to 12:00 AM, and on Friday and Saturday from 5:00 AM to 1:00 AM.
During what hours can I get delivery from this McDonald's?
Delivery service is offered Monday to Thursday and Sunday from 5:00 AM to 12:00 AM, and on Friday and Saturday from 5:00 AM to 1:00 AM.
What types of pickup and delivery services are available?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from this McDonald's online?
You can place an order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on both iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-through service?
Yes, this McDonald's location offers drive-through service.
What nearby dining options are available close to McDonald's at 564 Straits Tpke?
Nearby dining options include Sakura Japanese Steak House, Lebnani Mediterranean Kitchen and Bar, Golden Palace Restaurant, Xrispy Chix, and Jersey Mike's Subs, offering a variety of cuisines you might explore before or after your visit to McDonald's.
Are there convenient stores or gas stations near this McDonald's?
Yes, nearby convenience stores and gas stations include Shell and Alltown, which can be useful if you need to fuel your vehicle or pick up essentials during your visit.
What other businesses or services can be found near this McDonald's location?
Nearby services include Ion Bank and Webster Bank for financial needs, UPS Alliance Shipping Partner for shipping, Hollywood Nails for beauty services, and Universal Fitness for gym and recreation.