Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.7
933 reviews
5 stars
388
4 stars
208
3 stars
145
2 stars
69
1 star
123
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect or incomplete orders, leading to frustration and dissatisfaction.
Service Quality
Customer service experiences varied widely, with some praising friendly staff while others reported rude and unprofessional behavior.
Cleanliness
Several reviews highlighted the cleanliness of the location, with some noting it was well-maintained, while others mentioned unsanitary conditions.
Food Quality
Feedback on food quality was mixed, with some customers enjoying fresh items while others complained about stale or poorly prepared food.
- AVAAVP VPDec 12, 20255.0During a stressful time of my life where I have had to order fast food consistently basically daily through DoorDash for convenience this place has been awesome. They always fulfill my orders right right down to the customizations, even if I order express. Lots of respect and love towards the employees. Thank you guys. I recommend the big breakfast, comma egg, and cheese, McMuffins quarter pounder with cheese, medium, or large meal, and of course, the iced caramel coffee. Be sure to order that with extra syrup and drizzle for the best outcome.
- JJJamesDec 9, 20251.0Been going to this McDonald’s since I was a kid and it wasn’t like this when I was a kid. The place has a horrible vibe to it, everyone hates their job and they aren’t afraid to show it! The last few times have been horrible, forgetting to use my code, forgetting straws and utensils but the last time was the last straw. Ordered two things and forgot to check the bag… and you know what happened next, they forgot my burger. So I was home and had to drive all the way back, went inside and talked to the manager and she had some of the worst customer service I’ve ever had! I told her the situation and she genuinely just acted annoyed the whole time and didn’t even say sorry, then didn’t say anything to me till she just gave me the burger about no kidding 5 minutes later. Like I said, the place has a horrible vibe and the people who work there all look miserable and it shows in the food and service.
- LALuis Molina AtienciaNov 4, 20255.0Fast food
- JJJASep 11, 20255.0Fast courteous service.
- BBBronxGawdSep 3, 20255.0Typical McDonald's.
Frequently Asked Questions About McDonald's
What are the regular business hours for this McDonald's location?
The McDonald's at 564 Straits Tpke, Watertown, CT is open every day from 6:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's?
Drive-through service is available Monday to Thursday and Sunday from 5:00 AM to 12:00 AM, and on Friday and Saturday from 5:00 AM to 1:00 AM.
During what hours can I get delivery from this McDonald's?
Delivery service is offered Monday to Thursday and Sunday from 5:00 AM to 12:00 AM, and on Friday and Saturday from 5:00 AM to 1:00 AM.
What types of pickup and delivery services are available?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from this McDonald's online?
You can place an order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on both iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-through service?
Yes, this McDonald's location offers drive-through service.
What nearby dining options are available close to McDonald's at 564 Straits Tpke?
Nearby dining options include Sakura Japanese Steak House, Lebnani Mediterranean Kitchen and Bar, Golden Palace Restaurant, Xrispy Chix, and Jersey Mike's Subs, offering a variety of cuisines you might explore before or after your visit to McDonald's.
Are there convenient stores or gas stations near this McDonald's?
Yes, nearby convenience stores and gas stations include Shell and Alltown, which can be useful if you need to fuel your vehicle or pick up essentials during your visit.
What other businesses or services can be found near this McDonald's location?
Nearby services include Ion Bank and Webster Bank for financial needs, UPS Alliance Shipping Partner for shipping, Hollywood Nails for beauty services, and Universal Fitness for gym and recreation.