Brand Certified
McDonald's
3.7(938 reviews)
Certified by McDonald's • Mar 01, 2026
Business Details
564 Straits Tpke, Watertown, CT
06795, United States
Certified by McDonald's • Mar 01, 2026
(860) 274-0537
Certified by McDonald's • Mar 01, 2026
http://www.mcdonalds.com/
Certified by McDonald's • Mar 01, 2026
About
Certified by McDonald's • Mar 01, 2026
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Certified by McDonald's • Mar 01, 2026
Hours
Certified by McDonald's • Mar 01, 2026
Reviews
3.7
938 reviews
5 stars
390
4 stars
208
3 stars
146
2 stars
69
1 star
125
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and inconsistent food quality.
Customer Service
Feedback indicates a mix of positive and negative experiences with staff, including instances of rudeness and unprofessional behavior.
Cleanliness
Some reviews praised the cleanliness of the location, while others noted unsanitary conditions.
Speed of Service
Customers appreciated the quick service, especially during busy hours, although some experienced delays.
- SCSarah Collins2 days ago1.0If you plan on buying food and using the bathroom, or using the bathroom in general don't. Employees bang or your stall if you take longer than 2 minutes. So invasive. So rude.
- BTBob Tourangeau5 days ago3.0I stopped at this McDonald’s for the first time to pick up my lunch and then drove 15 minutes home. I ordered a quarter pounder with cheese and bacon with no slivered onions. When I got home, I found out that I had a regular quarter pounder with cheese and no bacon. At least they left the onions off.
- MVMichael VanvalkenburghFeb 16, 20261.0Nothing like getting to work with your hotcakes and finding there is no syrup in the bag .. Threw them out ..
- AVAAVP VPDec 12, 20255.0During a stressful time of my life where I have had to order fast food consistently basically daily through DoorDash for convenience this place has been awesome. They always fulfill my orders right right down to the customizations, even if I order express. Lots of respect and love towards the employees. Thank you guys. I recommend the big breakfast, comma egg, and cheese, McMuffins quarter pounder with cheese, medium, or large meal, and of course, the iced caramel coffee. Be sure to order that with extra syrup and drizzle for the best outcome.
- JJJamesDec 9, 20251.0Been going to this McDonald’s since I was a kid and it wasn’t like this when I was a kid. The place has a horrible vibe to it, everyone hates their job and they aren’t afraid to show it! The last few times have been horrible, forgetting to use my code, forgetting straws and utensils but the last time was the last straw. Ordered two things and forgot to check the bag… and you know what happened next, they forgot my burger. So I was home and had to drive all the way back, went inside and talked to the manager and she had some of the worst customer service I’ve ever had! I told her the situation and she genuinely just acted annoyed the whole time and didn’t even say sorry, then didn’t say anything to me till she just gave me the burger about no kidding 5 minutes later. Like I said, the place has a horrible vibe and the people who work there all look miserable and it shows in the food and service.
Frequently Asked Questions About McDonald's
What are the regular business hours for this McDonald's location?
The McDonald's at 564 Straits Tpke, Watertown, CT is open every day from 6:00 AM to 11:00 PM.
What are the drive-through hours at this McDonald's?
Drive-through service is available Monday to Thursday and Sunday from 5:00 AM to 12:00 AM, and on Friday and Saturday from 5:00 AM to 1:00 AM.
During what hours can I get delivery from this McDonald's?
Delivery service is offered Monday to Thursday and Sunday from 5:00 AM to 12:00 AM, and on Friday and Saturday from 5:00 AM to 1:00 AM.
What types of pickup and delivery services are available?
This McDonald's offers curbside pickup, delivery, same-day delivery, and no-contact delivery services.
How can I order from this McDonald's online?
You can place an order online at https://mcdonalds.order.online/business/-5579 or use the McDonald's App available on both iOS and Android.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's location have a drive-through service?
Yes, this McDonald's location offers drive-through service.
What nearby dining options are available close to McDonald's at 564 Straits Tpke?
Nearby dining options include Sakura Japanese Steak House, Lebnani Mediterranean Kitchen and Bar, Golden Palace Restaurant, Xrispy Chix, and Jersey Mike's Subs, offering a variety of cuisines you might explore before or after your visit to McDonald's.
Are there convenient stores or gas stations near this McDonald's?
Yes, nearby convenience stores and gas stations include Shell and Alltown, which can be useful if you need to fuel your vehicle or pick up essentials during your visit.
What other businesses or services can be found near this McDonald's location?
Nearby services include Ion Bank and Webster Bank for financial needs, UPS Alliance Shipping Partner for shipping, Hollywood Nails for beauty services, and Universal Fitness for gym and recreation.
Brand Certified Facts from McDonald's
McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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