Dunkin'

3.8
268 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Watertown, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1174 Main St, Watertown, CT
06795, United States

Hours

Reviews

3.8
268 reviews
5 stars
137
4 stars
49
3 stars
25
2 stars
10
1 star
47

What are people saying?

AI-generated from recent customer reviews

Customer Service

While some customers praised the friendly and helpful staff, others reported rude behavior and poor service, particularly from management.

Order Accuracy

Many customers expressed frustration with incorrect orders, citing frequent mistakes and issues with specific requests.

Cleanliness and Environment

Feedback varied, with some noting clean facilities while others reported unpleasant odors and unsanitary conditions.

Speed of Service

Service speed was inconsistent; some customers experienced quick service, while others faced long wait times.

Product Quality

The quality of food and drinks received mixed reviews, with some items praised while others were described as poorly made or not fresh.
  • TP
    The Ghost of Mr. P
    Dec 25, 2025
    5.0
    I go every day @ 5 am. They staff is always nice, even when being overwhelmed by the typical CT Karen's that would complain even it was delivered to them in the bed. The AM crew, hustle, usually with just 2. Sometimes mistakes happen. That's life. My problem is with the behavior of the other customers. If you think being a huge Karen to them is going to make them treat you like Queen Elizabeth, you either don't live in 2025-26, have possess the reasoning traits of a 13 yr, or are just a KAREN.
  • DL
    Dayna Longo
    Nov 18, 2025
    5.0
    Love this place and the workers are all kind and respectful. They take the time to make sure my coffee and food are just right! Thank you!
  • PA
    Pasquale Albino
    Nov 8, 2025
    5.0
    Employees are very helpful and the service was excellent.
  • ML
    Mike L
    Oct 30, 2025
    1.0
    Employee refused to use refillable cup
  • JG
    Jill Giannotti
    Sep 1, 2025
    1.0
    I ordered a medium, regular, coffee with, 4 caramel, and 4 cream, when I was halfway home I tasted my coffee and it taste like DARK ROAST, so, I turned around and went back to get a remake. They remade my coffee with no problem. Again, when driving I tried my coffee and now it has PUMPKIN in it and not caramel. Like, how many time can one place mess up one order. I just tried calling and no answer, go figure. This place SUCKS!

Frequently Asked Questions About Dunkin'

What are the regular operating hours of Dunkin' in Watertown, CT?

Dunkin' in Watertown, CT is open Monday to Saturday from 4:00 AM to 9:00 PM and on Sunday from 5:00 AM to 9:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, this Dunkin' location offers both delivery and curbside pickup services.