Domino's Pizza

Reviews

• SG

  snout grabba

  Feb 23, 2026
  1.0
  Ordered 2 pizzas and cheesy bread from there through the automated delivery bot, the AI asked what toppings I wanted to which I said I wanted pepperoni and sausage, and bacon and onion. The AI repeated that back to me, but when the order arrived the pizza had no toppings. When I tried calling them back the person who answered acted like they couldn't hear me even though they were responding to what I was saying. Then all of a sudden I couldn't call them back after that. Worst delivery exchange ever. Don't order from there unless you want a pizza without toppings or trashy customer service. DONT WASTE YOUR MONEY, OR YOUR TIME. P.S. upon opening the pizza boxes up, the slices were cut so horrendously and odd it was like they didn't want to put the effort in or care in. again, DONT WASTE YOUR MONEY.
• EB

  E Boogie

  Feb 10, 2026
  5.0
  Very helpful, kind
• LL

  Lynn Lionhood

  Nov 10, 2025
  1.0
  Urgent: Billing Error and Poor Service Follow-up I placed my second order today after receiving a coupon for a free medium pizza due to a late first delivery last week. I combined the free pizza coupon with the $19.99 special (two medium pizzas and two bread bites). My expected subtotal was $19.99, but the website charged me $28.08, an overcharge of $8.09. This suggests the free pizza coupon did not apply correctly. I called the store, but neither the first employee nor the manager, Reba, understood how to fix the billing error. The charge is still wrong. As a new customer, I am disappointed to deal with a late delivery followed immediately by an incorrect charge and clueless staff. I should not have to argue every order. After reaching out to their customer service line for help, they were just as clueless. I will never return to Dominoes after being treated like this. Better to go to a family-owned restaurant that cares about charging their customers properly and resolving the issue if they make a mistake.
• KD

  K D

  Nov 10, 2022
  1.0
  They provide absolutely NO customer service whatsoever. I called because they double charged me for my order. The person at the store told me they couldn't do anything and to call the owner. Got the so called owner's number and his attitude and demeanor was worse than the person working in the store. He was rude and had no care about what I was saying. He didn't even take the time to look into what happened. He just swore up and down that I was wrong and had no idea what I was talking about. I explained they double charged me and that I had already spoken with my bank to confirm it was charges and not a hold on my account. He became defensive and said there was no possible way and that my bank didn't know what they were talking about. He also made sure to tell me I only spoke with a bank teller and that they dont know how to tell the difference between a hold and an actual charge. I'm not sure how he would know who I spoke with at the bank or how competent they were at their job. I told him that I wanted my money refunded since it was charged and not a hold. He told me I could wait 3-5 business days for the "holds to clear" and if nothing changed then I could call him back to discuss the matter. I said no and that he could refund me or I would report it to my bank as fraud. He then had the audacity to tell me I could have my bank call him so that he could tell them what they were actually seeing on my account. I was appalled that he would even say such a thing and I told him there was no way I would have my bank call him to discuss my account. I said again that I wanted a refund for the wrongful charge or I would report it to my bank and that is when he told me he would call the police on me and file a report because I would be "stealing from him". I would love to know how I'm the one stealing by requesting my money back that was wrongfully charged. Needless to say I have never had such an AWFUL experience at any Domino's store and this whole situation has left a very bad taste in my mouth. I will not support a business like this any more. I hope everyone checks their charges after they order so they don't get screwed.

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