Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.3
1,323 reviews
5 stars
883
4 stars
225
3 stars
86
2 stars
34
1 star
95
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the food as delicious, with specific mentions of burgers, fries, and salads.
Service
The staff, particularly Destiny and Sebastian, received high marks for being friendly, attentive, and helpful.
Cleanliness
The restaurant was noted for being clean and well-maintained, contributing to a pleasant dining experience.
Atmosphere
The overall atmosphere was described as inviting and comfortable, making it a good spot for dining.
Value
While some customers found the prices a bit high, many felt the quality of food justified the cost.
- GRGabriela Rivera1 day ago5.0Food is really good, service good too. Sebastian (our waiter) was polite and helpful 🙂 I would recommend this place.
- AWAlyssa Wolf3 days ago5.0They are always so amazing! The restraint was very clean and they even brought my son color pages despite him acting like a crazy dude! I love them there and will definitely be back! They food is also amazing and I tried the smash fries for the first time and the rosemary is an amazing touch of flavor! Denise was also so sweet and helpful!
- CWCJ Woliver6 days ago5.0I am new to the area and had never tried SmashBurger before, but the Waterford location is a ten out of ten. Every time I stop in I get an immaculate burger, great service and a relaxed, welcoming vibe. It has quickly become one of my favorite spots in the New London/Groton/Waterford area. If you have not tried it, make a point to stop by. Build your own burger, get the smash fries and a shake, grab a booth and enjoy. It is awesome.
- KKKNov 15, 20255.0Excellent, speedy service from all staff. Clean dining room and tables. Sebastian took great care of us, and the food was on point. Would visit again!
- RRRGAL91Nov 8, 20255.0Denise was and is incredible. I was waiting at 11:00 someone was already eating and no one was coming to take an order . Not even the supervisor. Who was in the kitchen. But in comes Denise . Sits her purse and water down. Without even going to the back just on a table . And comes right over to make sure she takes my order. She does this with a smile ! And after she takes my order she keeps going to the customer behind . She dosn’t say “you have to wait” or anything . She just keeps that energy going . I hope y’all know what a gem you have in Denise. Such a kind , hardworking , patient employee.
Frequently Asked Questions About Smashburger
What type of food does Smashburger offer?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for Smashburger in Waterford, CT?
Smashburger is open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 10:30 AM to 9:30 PM.
Does Smashburger in Waterford provide delivery services?
Yes, Smashburger offers delivery services with delivery hours generally from 10:00 AM to 9:00 PM on weekdays and 11:00 AM to 9:30 PM on weekends.
Can I order Smashburger's menu for pickup or delivery online?
Yes, you can order online for pickup or delivery through Smashburger's official website or mobile app.
Is there seating available at Smashburger, and does it accommodate families?
Yes, Smashburger has seating available including outdoor seating and welcomes families with amenities like high chairs and a children's menu.
What payment methods does Smashburger accept?
Smashburger accepts debit cards, credit cards, and mobile NFC payments.
Does Smashburger serve breakfast, lunch, and dinner?
Yes, Smashburger serves breakfast, lunch, and dinner.
What nearby places can I visit before or after dining at Smashburger?
Nearby, you can visit Music & Arts for musical instruments, Troy's Rock and Roll Pizza for pizza, and Waterford Commons shopping center for retail and women's clothing stores.
Are there fitness facilities near Smashburger where I can work out after a meal?
Yes, nearby fitness facilities include CYCLEBAR, which offers cycling classes, and Pure Barre, a gym specialized in barre workouts.
If I need to run errands, what other types of stores are located near Smashburger?
Near Smashburger, you can find stores such as Sleep Number for mattresses, Bath & Body Works for beauty supplies, and Hannoush Jewelers Waterford for jewelry shopping.