Business Details
About
Burger JointRestaurantIce Cream ShopChicken RestaurantAmerican RestaurantFast Food Restaurant
Smashburger® is a leading fast-casual better burger restaurant that is redefining its category by providing a burger experience that combines the superior product, service and atmosphere associated with sit-down casual dining and the speed and convenience associated with quick-service restaurants. With its handcrafted comfort foods ranging from smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients and quick served in less than six minutes, Smashburger® is putting the burger back at the center of the consumer dining experience. As the fastest restaurant company to reach the 100-unit milestone, Smashburger® is well on its way to becoming a leading international brand.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
Location
Hours
Reviews
4.4
1,390 reviews
5 stars
941
4 stars
232
3 stars
88
2 stars
34
1 star
95
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently praised the friendly and attentive service from staff members like Sebastian, Destiny, and Denise.
Food Quality
The food received high marks for being delicious, with specific mentions of the burgers and smash fries being standout items.
Cleanliness
The restaurant was noted for its cleanliness, with many reviews highlighting clean tables and a well-maintained dining area.
Atmosphere
The overall atmosphere was described as welcoming and relaxed, contributing to a positive dining experience.
Staff Performance
Several reviews highlighted individual staff members for their exceptional service, indicating a strong team dynamic and customer care.
- JHjosh hubbard4 days ago5.0My server /cashier was Denise, i was very impressed with her cheerful attitude, attentiveness and helpful nature. She noticed i was having trouble reading menu board and gave me a large print menu . Very helpful and kind for duration but not hovering though out lunch. Food was great me and my son really enjoyed burgers and fries. I will definitely recommend this location in waterford ct. To all my friends. Looking forward to my next visit
- LHLorie HallDec 6, 20255.0My first time ever experiencing smashburger, hands down great experience all around! Fast and friendly service! Classic smash and fries with cheese sauce….YUMM! Will definitely be back😎
- EYEric YoungNov 28, 20255.0There was miscommunication when ordering and my burger was served with cheese. I was going to just peel off the cheese but the the manager, who served the food, had a new burger served within minutes. Wonderfully professional.
- SOShakim OutlerNov 26, 20255.0Our cashier Destiny gave such great customer service with a smile 🥰she is definitely the reason I will be returning to Smashburger… a lot of places lost that customer service with a smile but it’s fine I found it all in Destiny at Smash burger in Waterford CT. Thank you and the food was fresh ,hot and delicious
- LVLiam VaughnNov 26, 20255.0First impression of smash burger with my son and it was awesome! Destiny made the experience even better! She was our waiter server and the assistant manager all at the same time! She let us know about the promo on Wednesday, we’ll be back every Wednesday! Thanks Destiny!
Frequently Asked Questions About Smashburger
What type of food does Smashburger offer?
Smashburger offers handcrafted comfort foods including smashed-to-order burgers, handspun Haagen-Dazs® milkshakes, chicken sandwiches, salads, and sides made with fresh, premium ingredients.
What are the operating hours for Smashburger in Waterford, CT?
Smashburger is open Monday to Thursday from 10:30 AM to 9:30 PM, Friday and Saturday from 10:30 AM to 10:00 PM, and Sunday from 10:30 AM to 9:30 PM.
Does Smashburger in Waterford provide delivery services?
Yes, Smashburger offers delivery services with delivery hours generally from 10:00 AM to 9:00 PM on weekdays and 11:00 AM to 9:30 PM on weekends.
Can I order Smashburger's menu for pickup or delivery online?
Yes, you can order online for pickup or delivery through Smashburger's official website or mobile app.
Is there seating available at Smashburger, and does it accommodate families?
Yes, Smashburger has seating available including outdoor seating and welcomes families with amenities like high chairs and a children's menu.
What payment methods does Smashburger accept?
Smashburger accepts debit cards, credit cards, and mobile NFC payments.
Does Smashburger serve breakfast, lunch, and dinner?
Yes, Smashburger serves breakfast, lunch, and dinner.
What nearby places can I visit before or after dining at Smashburger?
Nearby, you can visit Music & Arts for musical instruments, Troy's Rock and Roll Pizza for pizza, and Waterford Commons shopping center for retail and women's clothing stores.
Are there fitness facilities near Smashburger where I can work out after a meal?
Yes, nearby fitness facilities include CYCLEBAR, which offers cycling classes, and Pure Barre, a gym specialized in barre workouts.
If I need to run errands, what other types of stores are located near Smashburger?
Near Smashburger, you can find stores such as Sleep Number for mattresses, Bath & Body Works for beauty supplies, and Hannoush Jewelers Waterford for jewelry shopping.