Brand Certified
Panera Bread
3.9(637 reviews)
Certified by Panera Bread • Mar 01, 2026
Business Details
903 Hartford Turnpike, Waterford, CT
06385, United States
Certified by Panera Bread • Mar 01, 2026
(860) 437-8300
Certified by Panera Bread • Mar 01, 2026
https://www.panerabread.com/en-us/cafe/locations/ct/waterford/903-hartford-turnpike
Certified by Panera Bread • Mar 01, 2026
About
Certified by Panera Bread • Mar 01, 2026
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Waterford is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Panera Bread • Mar 01, 2026
Hours
Certified by Panera Bread • Mar 01, 2026
Reviews
3.9
637 reviews
5 stars
311
4 stars
147
3 stars
61
2 stars
36
1 star
82
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating experience.
Food Quality
While some customers enjoyed the food, many expressed disappointment with the quality, portion sizes, and consistency of their meals.
Cleanliness
Several reviews mentioned unsanitary conditions in the restaurant, including dirty floors and unclean utensils.
Pricing Concerns
Customers frequently noted that the prices were high relative to the quality and quantity of food received.
Positive Experiences
Despite the negative feedback, some customers praised the friendly staff and enjoyed specific menu items, indicating that experiences can vary.
- PMP MJan 24, 20261.0Expensive hospital food
- AJArmando JimenezJan 4, 20265.0Podría vivir al lado y hacerlo parte de mi vida 😍, me encanta I could live next door and make it part of my life 😍, I love it
- EGElizaeva GNov 21, 20251.0Food was old the salad I got looked like it was very old and brown tasted so bad this place used to be good years ago not anymore awful especially for the prices
- KJKevin JoyceNov 21, 20251.0Ordered 3 cups for the same pickup time. There was 1 cup on the counter even though all 3 were marked completed. The iced coffee is just as bad as the Groton Panera. The iced tea is darker than the iced coffee. The product is very weak and lacking flavor. I thought Panera's claim to fame was supposed to be consistency. Our store in MA almost always has great iced coffee but I have yet to get a good cup at the Groton or Waterford stores. Looking at the staff I suspect they are managed by the same people. It's really not difficult to make good iced coffee.
- ELEliza LanglyOct 23, 20251.0Went in to panera yesterday on 10/22/25 and seen a young man with long hair who threw up at my place of work just a few hours prior and just the simple fast they have sick people serving food is a no go in my book
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Certified March 01, 2026Yext Knowledge Graph
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