Panera Bread

3.9
633 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Waterford is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
903 Hartford Turnpike, Waterford, CT
06385, United States

Hours

Reviews

3.9
633 reviews
5 stars
307
4 stars
147
3 stars
61
2 stars
36
1 star
82

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a frustrating dining experience.

Food Quality

While some customers enjoyed the food, many expressed disappointment with portion sizes, incorrect items, and overall taste.

Cleanliness

Several reviews highlighted concerns about the cleanliness of the restaurant, including dirty tables and floors.

Staff Friendliness

There were mixed reviews about staff friendliness, with some customers praising helpful employees while others reported rudeness.

Pricing Concerns

Many customers felt that the prices were too high for the quality and quantity of food received.
  • EG
    Elizaeva G
    3 days ago
    1.0
    Food was old the salad I got looked like it was very old and brown tasted so bad this place used to be good years ago not anymore awful especially for the prices
  • KJ
    Kevin Joyce
    3 days ago
    1.0
    Ordered 3 cups for the same pickup time. There was 1 cup on the counter even though all 3 were marked completed. The iced coffee is just as bad as the Groton Panera. The iced tea is darker than the iced coffee. The product is very weak and lacking flavor. I thought Panera's claim to fame was supposed to be consistency. Our store in MA almost always has great iced coffee but I have yet to get a good cup at the Groton or Waterford stores. Looking at the staff I suspect they are managed by the same people. It's really not difficult to make good iced coffee.
  • EL
    Eliza Langly
    Oct 23, 2025
    1.0
    Went in to panera yesterday on 10/22/25 and seen a young man with long hair who threw up at my place of work just a few hours prior and just the simple fast they have sick people serving food is a no go in my book
  • DE
    Diane Eggert
    Oct 22, 2025
    4.0
    Typical of Panera, good food. Friendly staff
  • SL
    Sarah Langston
    Oct 13, 2025
    5.0
    I waited a long time for my food but they were really busy and the guy preparing pickup orders hooked me up with extra food <33333

Frequently Asked Questions About Panera Bread

Does Panera Bread Waterford accept reservations?

No, Panera Bread Waterford does not accept reservations.

What are the operating hours for Panera Bread Waterford?

Panera Bread Waterford is open Monday to Saturday from 7:00 AM to 9:00 PM and Sunday from 8:00 AM to 8:00 PM.