McDonald's

3.4
496 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
117 Boston Post Rd, Waterford, CT
06385, United States

Hours

Reviews

3.4
496 reviews
5 stars
181
4 stars
97
3 stars
69
2 stars
41
1 star
108

What are people saying?

AI-generated from recent customer reviews

Food Quality

Numerous customers reported issues with food quality, including undercooked burgers and cold fries.

Customer Service

Service quality varied significantly, with many reviews highlighting rude staff and poor management interactions.

Cleanliness

Some customers noted that the location was clean, while others reported unsanitary conditions.

Order Accuracy

Frequent complaints about incorrect orders, especially with mobile app orders, were noted.

Service Speed

While some customers experienced fast service, many others reported long wait times and slow service.
  • JD
    J Doe
    Nov 10, 2025
    1.0
    Garbage! Worst McDonalds ive ever been to. I get served almost raw fries most times i come
  • RS
    Rick S
    Oct 25, 2025
    1.0
    Smells funny. Not funny ha ha.
  • YJ
    Yolanda Jackson
    Sep 28, 2025
    1.0
    September 28th 8:08 p.m. I ordered in drive thru. Got a combo with an iced tea. I almost finished all the tea when I noticed "black specks" in the bottom of my cup. The burger was dried out, I asked for FRESH FRIES and didn't get that. I am truly sickened and the fact that my elderly PARENTS frequent this place concerns me greatly. NEVER going there again!!! 😡
  • EA
    Elina Aponte
    Sep 19, 2025
    5.0
    Great customer service. Good experience. Place is very neat and clean.
  • PB
    Pat Brough
    Aug 20, 2025
    5.0
    Come here lots of mornings for large iced black coffee Domenic is always so cheerful and kind and Nadira is always a great person to set you on the right path for the day too! Thanks squad!

Frequently Asked Questions About McDonald's

What are the regular hours of operation at McDonald's in Waterford, CT?

McDonald's in Waterford, CT is open daily from 5:00 AM to 12:00 AM (midnight).

What delivery services does this McDonald's location offer?

They provide curbside pickup, delivery, same day delivery, and no-contact delivery options.