Many customers praised the pizza for its delicious taste, fresh ingredients, and excellent crust.
Customer Service
While some reviews highlighted friendly and accommodating staff, others reported poor service and negative experiences with order fulfillment.
Pricing Concerns
Several customers felt that the prices were high for the quality received, particularly regarding certain menu items like grinders.
Takeout Experience
There were mixed reviews about the takeout experience, with some customers receiving cold or improperly prepared food.
Community Favorite
The restaurant is regarded as a local institution with a loyal customer base, often noted for its welcoming atmosphere.
JP
Jo Parzych
Nov 11, 2025
5.0
Best thin crust pizza around!!
HD
Heidi Dexter
Nov 10, 2025
4.0
Excellent and helpful service!! The only thing that was just shy of 100% was the chicken wings were nice and crunchy but chicken was a little overcooked/dry. Other than that it was a great experience!! Pizza and southwest salad were awesome!
WH
Walter Hernandez
Oct 17, 2025
3.0
Pizza awesome and good but 5 dollars a slice 🤦♂️
PH
Patrick Henderson
Oct 10, 2025
5.0
Ordered online for delivery, pizza came faster than what was estimated at the time of the order, and the pizza was excellent. Couldn’t have done better.
JS
Jason Sienkowski
Sep 26, 2025
3.0
Food was the same , but the guy got the large slices for show then give u the tiny medium slice In the box... Think they slick, then tried to sell me the corner piece of pie , which I said "nah" to. He agreed, heated up different slice ,then gave me the crusty part of the 1st slice , as a "sample"
Frequently Asked Questions About Illiano's Real Italian Pizzeria
What are the regular operating hours of Illiano's Real Italian Pizzeria?
Illiano's Real Italian Pizzeria is open daily from 10:30 AM to 10:30 PM.
During what hours is delivery available at Illiano's Real Italian Pizzeria?
Delivery service is available every day from 11:00 AM to 10:00 PM.
When can I place takeout orders at Illiano's Real Italian Pizzeria?
Takeout is available daily from 11:00 AM until 10:15 PM.
Does Illiano's Real Italian Pizzeria offer in-store pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
Where is Illiano's Real Italian Pizzeria located?
The pizzeria is located at 709 Broad St Ext, Waterford, CT 06385, USA.
What types of cuisines and dining options does Illiano's Real Italian Pizzeria provide?
They specialize in pizza, Italian cuisine, pasta, chicken wings, vegetarian options, and also offer family dining and catering services.
What is the price range at Illiano's Real Italian Pizzeria?
The price range is considered to be economical (ONE).
Which cities and areas are served by Illiano's Real Italian Pizzeria for delivery?
The service areas include Waterford, New London, Conning Towers Nautilus Park, Long Hill, Gales Ferry, Niantic, East Lyme, and New London County, all in Connecticut.
What nearby places can I visit before or after dining at Illiano's Real Italian Pizzeria?
Nearby attractions include New London Wine & Spirits for beverages, Half Keg bar and pub, Jane's Spa Massage Therapy for relaxation, and the Spreckels Veterans Memorial District for a local landmark visit.
How can nearby insurance agencies or banks help customers visiting Illiano's Real Italian Pizzeria?
Customers can conveniently take care of insurance needs at nearby agencies like GEICO Insurance Agent and Nickerson Insurance Agency, or handle banking services at People’s United Bank and M&T Bank during their visit to the area.