Dunkin'

3.3
338 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waterford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
102 Boston Post Rd, Waterford, CT
06385, United States

Hours

Reviews

3.3
338 reviews
5 stars
124
4 stars
52
3 stars
48
2 stars
22
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight consistently rude and unprofessional staff, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent issues with incorrect orders and missing items, indicating a lack of attention to detail.

Product Availability

Customers expressed frustration over the location often being out of popular items, such as donuts and specific drinks.

Service Speed

Several reviews mention slow service, particularly during busy hours, contributing to customer dissatisfaction.

Mixed Experiences

While some customers had positive experiences with friendly staff and correct orders, these instances were overshadowed by the overall negative feedback.
  • TB
    The Brocolis Brother
    Oct 8, 2025
    1.0
    What a Nasty service, is the worth place i had ever go, this is my third time, that i get something hoping the next time will be better.. but always the same.. servíce is bad.. why….???? I see so many bad reviews of this place.. they should do better…. I ask for hot chocloate it taste like water.. and the girl who sell me, was so rude.. I paid for everything is not free.. bad place.. bad dunkin place.. so sad..
  • CH
    Coral Harmon
    Sep 26, 2025
    1.0
    Every time we go here our orders are incorrect, and they are always out of products! Every single time. Its insane. Just go around the corner to the one on ocean avenue. Don't waste your time.
  • NM
    Nilya Mazorra
    Sep 21, 2025
    1.0
    Ordered a vanilla bean coolatta today and this what they gave me with a block of ice … burn croissant and a very rude cashier!
  • TC
    Tyler Crandall
    Sep 14, 2025
    1.0
    First experience i come here 45 minutes before they close, a rude person miserably says "what do you want" and then tells me "it is 45 minutes til close, we are not making that" i took my business to the dunkin close by on Ocean Avenue, much better experience and I will never go back to the other one.
  • DM
    David M
    Sep 13, 2025
    2.0
    This location often is out of donuts. One pound bags of coffee are not available for sale at this location. When I asked if donuts or bagged coffee was available at another nearby location the staff was rude. If you want donuts aftern11 am best to call this location before you make the trip over.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Waterford, CT?

Dunkin' in Waterford, CT is open daily from 4:30 AM to 7:00 PM.

Does Dunkin' in Waterford offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.