Dunkin'

3.3
340 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waterford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
102 Boston Post Rd, Waterford, CT
06385, United States

Hours

Reviews

3.3
340 reviews
5 stars
125
4 stars
51
3 stars
49
2 stars
23
1 star
92

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlight rude and unprofessional staff, with many customers expressing frustration over poor interactions.

Order Accuracy

A significant number of customers reported incorrect orders and missing items, indicating a consistent issue with order fulfillment.

Service Speed

Customers frequently mentioned long wait times and slow service, particularly in the drive-thru.

Product Availability

Many reviews noted that the location often runs out of popular items, leading to customer dissatisfaction.

Mixed Experiences

While some customers reported positive experiences with friendly staff and good coffee, these were overshadowed by the majority of negative feedback.
  • AC
    Andy Collins
    Jan 2, 2026
    5.0
    Staff wonderful inventory was essentially extremely limited since it was christmas day. But overall experience was pleasant. Would suggest this location any day of week.
  • AW
    A W
    Dec 29, 2025
    1.0
    This Dunkin is always messing up on orders, it’s always a long wait, and the employees are rude. Then one of the employees got mad that they messed up my order multiple times, then starting talking mess when I called her out on it. Do not go to this location!!!
  • AA
    Adventure Awaits
    Dec 23, 2025
    2.0
    There's always something wrong with this location. Certain items are not available, couldn't tap to pay but the person in front of me did, no boxes available to put the donuts in! I had to bring donuts for my boss in the munchkin box, not too pretty...employees are always tired and not interested. Give those people a raise!
  • TB
    The Brocolis Brother
    Oct 8, 2025
    1.0
    What a Nasty service, is the worth place i had ever go, this is my third time, that i get something hoping the next time will be better.. but always the same.. servíce is bad.. why….???? I see so many bad reviews of this place.. they should do better…. I ask for hot chocloate it taste like water.. and the girl who sell me, was so rude.. I paid for everything is not free.. bad place.. bad dunkin place.. so sad..
  • CH
    Coral Harmon
    Sep 26, 2025
    1.0
    Every time we go here our orders are incorrect, and they are always out of products! Every single time. Its insane. Just go around the corner to the one on ocean avenue. Don't waste your time.

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Waterford, CT?

Dunkin' in Waterford, CT is open daily from 4:30 AM to 7:00 PM.

Does Dunkin' in Waterford offer delivery and curbside pickup services?

Yes, this Dunkin' location offers both delivery and curbside pickup services.