Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waterford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.4
237 reviews
5 stars
95
4 stars
44
3 stars
16
2 stars
15
1 star
67
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted consistently rude and unhelpful staff, with many customers expressing dissatisfaction with their interactions.
Order Accuracy
Many customers reported issues with incorrect orders, missing items, and poor quality of food and drinks.
Cleanliness
Several reviews mentioned cleanliness issues, including unsanitary conditions and a generally unkempt environment.
Service Speed
Customers frequently complained about slow service, long wait times, and inefficiencies in order processing.
Management Issues
There were multiple mentions of poor management and a lack of responsiveness to customer feedback, indicating a need for better oversight.
- MPMarissa PNov 28, 20251.0Ordered something via the Mobil app and they were out of every type I requested before noon on a Friday! Not even an apology from the person working the drive thru window.
- KSKadie SekscenskiNov 9, 20251.0every time I've come to this Dunkin (probably at least 20 different times) the workers are incredibly rude, I myself work at a fast food place and would never say the things I've heard them say. they always forget an item or make it wrong in one way or another (I just got 2 pieces of snack bacon that were cold, and just the wrong drink completely) Ive also never seen a dunkin that closes so early, half the time they are closed at 4pm where the ones in my town are 24/7 (probably not the employees fault but still crazy)
- RCRebekah ConradAug 4, 20252.0The fact that the owners don't read any of these reviews and try to either retrain or have a complete store meeting after all of these bad reviews come in is so ridiculous. Jane has so much money coming out of her ears that she doesn't even take you consideration that us customers are the reason why she has all of that money because let me tell you if it wasn't for us her business would bust.
- KOKarina O.Jul 16, 20251.0Terrible experience. We were there at 6:20pm and they close at 7pm. We ordered small drinks and sat down and the older supervisor was rude telling us we could only sit for a few minutes because they were closing I assured her it was okay and that we knew. We sat for maybe 5 min and we could hear the supervisor talking with the other employee saying we were rude for sitting down even though it was still 40 min for them to close!! And we had to go cups! So we would bin them outside.
- KCKevin ClancyOct 2, 20231.0Orders are never correct To much $$ for what you get
Frequently Asked Questions About Dunkin'
What are the regular operating hours for Dunkin' in Waterford, CT?
Dunkin' in Waterford, CT is open daily from 4:30 AM to 7:00 PM.
Does Dunkin' in Waterford offer delivery and curbside pickup services?
Yes, this Dunkin' location offers both delivery and curbside pickup services for customer convenience.
Can I order Dunkin' products using a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android devices for a fast grab and go experience.
What types of meals are served at Dunkin' in Waterford?
Dunkin' serves breakfast, brunch, and lunch meals, including espresso, coffee, breakfast sandwiches, and donuts.
Does this Dunkin' location have a drive-thru?
Yes, the Dunkin' in Waterford has a drive-thru for quick and convenient service.
Are there any seasonal or limited-time beverages currently available at Dunkin'?
Yes, the holiday menu features new drinks like the Cookie Butter Cloud Latte, Berry Sangria Refresher, and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes.
What payment methods are accepted at Dunkin' in Waterford?
Dunkin' accepts debit and credit card payments for customer convenience.
Is Wi-Fi available at the Dunkin' in Waterford location?
Yes, free Wi-Fi is available for customers at this Dunkin' location.
What nearby fitness or martial arts centers can customers visit before or after Dunkin'?
Customers can visit nearby martial arts clubs like Crossroads Brazilian Jiu-Jitsu and Aikido New London County for fitness activities before or after enjoying Dunkin'.
Are there nearby dining options close to Dunkin' in Waterford?
Yes, nearby dining options include Nana's Byrek, Sizzling Wok, Ivy's Simply Homemade, and Fish seafood restaurant, providing customers with various cuisine choices.
What local salons and spas are near Dunkin' for a combined visit?
Nearby salons and spas include Q Nails and Spa, The Hair Stop, Beauty by Nicki J, and Aesthetics Ink MedSpa for beauty and relaxation services.