Brand Certified
Dunkin'
3.4(237 reviews)
Certified by Dunkin' • Mar 01, 2026
Business Details
316 Boston Post Rd, Waterford, CT
06385, United States
Certified by Dunkin' • Mar 01, 2026
(860) 447-3360
Certified by Dunkin' • Mar 01, 2026
https://www.dunkindonuts.com
Certified by Dunkin' • Mar 01, 2026
About
Certified by Dunkin' • Mar 01, 2026
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waterford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Certified by Dunkin' • Mar 01, 2026
Hours
Certified by Dunkin' • Mar 01, 2026
Reviews
3.4
237 reviews
5 stars
95
4 stars
44
3 stars
16
2 stars
15
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported rude and unhelpful staff, with many experiences of incorrect orders and poor customer service.
Order Accuracy
Numerous reviews highlighted issues with order accuracy, including missing items and incorrect food or drink preparations.
Cleanliness
Some customers noted cleanliness issues within the store, including unsanitary conditions and a general lack of upkeep.
Staff Training
There were complaints about the need for better staff training, as many employees seemed unfamiliar with menu items and order processes.
Inconsistent Experience
While some customers praised the morning crew for their service, overall experiences varied greatly, with many expressing dissatisfaction.
- MMMichele MarquisFeb 20, 20261.0On several occasions I have not gotten what I ordered and of course by time I find out it’s too late to go back. How hard is it to put the correct cream cheese on a bagel it’s not rocket science……So disappointing and a waste of money for shit i didn’t order. Then on top of it the attitude like your bothering them because you pulled up to the drive thru. Same white guy with long hair bad service
- MPMarissa PNov 28, 20251.0Ordered something via the Mobil app and they were out of every type I requested before noon on a Friday! Not even an apology from the person working the drive thru window.
- KSKadie SekscenskiNov 9, 20251.0every time I've come to this Dunkin (probably at least 20 different times) the workers are incredibly rude, I myself work at a fast food place and would never say the things I've heard them say. they always forget an item or make it wrong in one way or another (I just got 2 pieces of snack bacon that were cold, and just the wrong drink completely) Ive also never seen a dunkin that closes so early, half the time they are closed at 4pm where the ones in my town are 24/7 (probably not the employees fault but still crazy)
- ACAlexandra Lugo CruzSep 19, 20245.0I go really early in the morning , and the morning crew are my favorites. They’re vibes are great and my food and coffee is always on point which makes me already long and difficult day better
- KCKevin ClancyOct 2, 20231.0Orders are never correct To much $$ for what you get
Brand Certified Facts from Dunkin'
This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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