Dunkin'

3.7
451 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Waterford, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
970 Hartford Tpke, Waterford, CT
06385, United States

Hours

Reviews

3.7
451 reviews
5 stars
204
4 stars
89
3 stars
58
2 stars
30
1 star
70

What are people saying?

AI-generated from recent customer reviews

Staff Performance

Customer experiences with staff are mixed; while some report friendly and efficient service, others describe rudeness and poor attitude.

Order Accuracy

Many customers have reported issues with incorrect orders, including wrong items and missing food.

Service Speed

The drive-thru and service times are frequently criticized for being excessively slow, with some customers waiting over 20 minutes.

Cleanliness

Concerns were raised about the cleanliness of the location, including dirty windows and unsanitary conditions in the bathrooms.

Food Quality

Several reviews mention dissatisfaction with food quality, including stale items and undercooked products.
  • AD
    Alex Dellacqua
    1 day ago
    1.0
    The staff is rude and unfamiliar with available menu options
  • KM
    Keith Mutch
    Oct 18, 2025
    5.0
    Great staff. New but great staff. Always a pleasure to see them
  • JS
    Jessica Smith
    Oct 17, 2025
    4.0
    Drive tru
  • JB
    Jennifer Ball
    Oct 5, 2025
    5.0
    Midnight coffee with cream and pumpkin flavor was amazing! Honey Maple snacking bacon a little undercooked for my taste, but still ..it's BACON!😋 Ordered 3 pumpkin munchkins and got two blueberry(?) and one pumpkin, but I was hungry and it's all good. I'm starting to just realize that my fast food orders online (mobile app because I had rewards) are merely suggestions 😂
  • MM
    Melissa Mutch
    Oct 1, 2025
    5.0
    I grew up on Dunkin so if my coffee has to be anything... It HAS TO BE Dunkin by choice

Frequently Asked Questions About Dunkin'

What are the regular opening hours of Dunkin' in Waterford, CT?

Dunkin' in Waterford is open daily from 4:30 AM to 7:00 PM.

Does Dunkin' in Waterford offer delivery and pickup options?

Yes, Dunkin' offers both delivery and curbside pickup services at this location.