Brand Certified
Chipotle Mexican Grill
2.4(147 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
124 Boston Post Rd, Waterford, CT
06385, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(860) 389-9030
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ct/waterford/124-boston-post-rd?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=4902
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle Waterford - Boston Post Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
2.4
147 reviews
5 stars
37
4 stars
5
3 stars
11
2 stars
15
1 star
79
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Multiple reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and a filthy food preparation area.
Customer Service
Customers reported a mix of friendly service from some staff, particularly Brett and Wes, but many also experienced rude and unprofessional behavior from others, including management.
Food Quality
There were numerous complaints about food quality, including stale chips, overly salty dishes, and incorrect orders, leading to dissatisfaction among customers.
Staffing Issues
Several reviews mentioned disorganization and inadequate staffing, resulting in long wait times and poor service.
Safety Concerns
Serious allegations of employee misconduct and harassment were reported, creating an uncomfortable environment for customers.
- FBfyreatr BFeb 19, 20263.0Staff was very friendly. Food was good. Needed some cleaning. Counters needed wiping. Bathroom was out of order and trash in bathroom hasn't been emptied in quite awhile.
- ARAlexis RosaFeb 6, 20261.0Come on nobody’s gonna come here and call on this store this is My third time here first time I thought it was because they were new second time. I thought it was because it was busy this time I came in the morning and this place is disgusting. Those pictures looks actually nice compared to the reality.
- KTKristina TocioJan 30, 20262.0whole restaurant was out of meat. still taking orders through the app. employee didn’t know how to help me request a refund. store needs to close when out of that many ingredients. not fair to costumers to waste their time coming there.
- NMNevaeh McKinneyJan 26, 20264.0Bret was incredibly nice and polite. Gave me faith in fast food service. I hope his manager appreciates him and if there’s anyone who deserves a raise or bonus it would be him.
- LLLouisJan 25, 20262.0A Supervisor Sam disrespects employees all the time,yelling constantly in front of us customers .making environment feel unsafe or hostile. This needs to stop in these types of fast food places and employees.
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Waterford offer?
Chipotle Mexican Grill in Waterford offers customizable Mexican-inspired fast-casual menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 124 Boston Post Rd, Waterford?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Waterford?
It is located at 124 Boston Post Rd, Southeastern CT, Waterford, CT 06385, USA.
How can I order food online from Chipotle Mexican Grill Waterford?
You can order online using the Chipotle app available on the Apple App Store or via their website at https://order.chipotle.com/.
Does Chipotle Waterford offer any rewards or special offers?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the contact email for Chipotle Mexican Grill at Waterford Boston Post Road?
You can reach them at CT.4902.WaterfordBos@chipotle.com.
Are there any banks close to Chipotle Mexican Grill in Waterford?
Yes, nearby banks include M&T Bank, United Bank, and Citizens Bank, which could be convenient if you need banking services during your visit.
What other dining options are near Chipotle Mexican Grill in Waterford?
Nearby dining options include Waterford Pizza Palace for Italian food, Picardi's Pub for drinks, JR's Shack and The Shack for American cuisine, and McDonald's for fast food burgers.
Are there any convenient shopping or service locations near Chipotle Waterford?
Yes, nearby places include ALDI USA supermarket, CVS Pharmacy and Beauty store, Ocean State Job Lot discount store, Cricket Wireless mobile store, and AAA Waterford travel services.
What is the phone number for Chipotle Mexican Grill in Waterford?
The main phone number is +1 860-389-9030.
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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