Business Details
About
Mexican Restaurant
Chipotle Waterford - Boston Post Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.3
140 reviews
5 stars
36
4 stars
3
3 stars
10
2 stars
13
1 star
78
What are people saying?
AI-generated from recent customer reviews
Cleanliness
Numerous reviews highlighted unsanitary conditions, including dirty tables, overflowing trash, and a lack of general cleanliness in the restaurant.
Service Quality
Customers frequently reported poor service, including long wait times, rude staff interactions, and incorrect orders.
Food Quality
Many customers expressed dissatisfaction with food quality, citing issues such as stale chips, overly salty dishes, and incorrect or missing items.
Staff Behavior
Several reviews mentioned unprofessional behavior from staff, including inappropriate comments and a lack of communication with customers.
Management Issues
There were consistent complaints about poor management, including disorganization, lack of leadership, and failure to address staff behavior and cleanliness.
- CMCrissy MarieRJan 3, 20261.0Food absolutely disgusting waste of money sides for orders looked as if they sat out all day sour cream was liquid only fresh thing was chicken and had so much extra seasoning it tasted like I took a shot of cumin and I like seasoning tossed both items in trash
- GGGDec 29, 20251.0Ordered two protein bowls for $13 and got two sauce cups of meat
- CLChristopher LeonardDec 28, 20251.0Food is fine- I would just avoid ordering for pickup. Walking inside goes pretty fast and service is good. Pickup however, absolutely not worth it. Had a pickup scheduled for 6:20pm. Didn’t get through the backed up line to receive my meal until 7:00pm. 40 minute wait for a cold meal. Again, just avoid ordering for pickup.
- MMMs Alicia MarieDec 18, 20253.0It was what seemed a slow night. The bowls were good but just a little too much lime. Otherwise it was 👍🏾
- MEMario EdwardsDec 7, 20255.0Brett and Wes are honestly the greatest. Wes remembered my order from start to finish without me having to even say a single word, and when they ran low on the protein, offered a substitute at no extra cost. Really awesome dude And I really enjoyed the attention to detail that Brett had when taking my order. Dude spread the meal so evenly across the bowl and that showed care and due diligence. Top notch service by both of these guys!
Frequently Asked Questions About Chipotle Mexican Grill
What type of food does Chipotle Mexican Grill in Waterford offer?
Chipotle Mexican Grill in Waterford offers customizable Mexican-inspired fast-casual menu items such as burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.
What are the operating hours for Chipotle Mexican Grill at 124 Boston Post Rd, Waterford?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Waterford?
It is located at 124 Boston Post Rd, Southeastern CT, Waterford, CT 06385, USA.
How can I order food online from Chipotle Mexican Grill Waterford?
You can order online using the Chipotle app available on the Apple App Store or via their website at https://order.chipotle.com/.
Does Chipotle Waterford offer any rewards or special offers?
Yes, customers can sign up for Chipotle Rewards to earn free food and receive exclusive offers.
What is the contact email for Chipotle Mexican Grill at Waterford Boston Post Road?
You can reach them at CT.4902.WaterfordBos@chipotle.com.
Are there any banks close to Chipotle Mexican Grill in Waterford?
Yes, nearby banks include M&T Bank, United Bank, and Citizens Bank, which could be convenient if you need banking services during your visit.
What other dining options are near Chipotle Mexican Grill in Waterford?
Nearby dining options include Waterford Pizza Palace for Italian food, Picardi's Pub for drinks, JR's Shack and The Shack for American cuisine, and McDonald's for fast food burgers.
Are there any convenient shopping or service locations near Chipotle Waterford?
Yes, nearby places include ALDI USA supermarket, CVS Pharmacy and Beauty store, Ocean State Job Lot discount store, Cricket Wireless mobile store, and AAA Waterford travel services.
What is the phone number for Chipotle Mexican Grill in Waterford?
The main phone number is +1 860-389-9030.