We are a large restaurant equipment and restaurant supply dealership in Waterbury, CT. We have been in business for over 100 years in Waterbury. Our store is almost 100,000 square feet, so we have a huge inventory and great pricing. We specialize in factory specials- overstock equipment, scratch-and-dent, floor specials, etc. We are open to the public, with no memberships. Come visit soon! Our store is located off Exit 25A of I-84 in Waterbury.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.