Business Details
About
Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,135 reviews
5 stars
555
4 stars
253
3 stars
145
2 stars
53
1 star
129
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported slow service, rude staff, and order inaccuracies, leading to dissatisfaction.
Food Quality
Many reviews mentioned cold or stale food, incorrect orders, and issues with food preparation.
Customer Experience
Several customers highlighted a lack of attention from staff, with some feeling ignored or poorly treated during their visits.
Value for Money
Some customers expressed concerns about high prices relative to the quality of food received.
Positive Notes
Despite the negative feedback, there were mentions of good food and friendly staff in some instances, indicating a mixed experience.
- AVAndrew VenezianoDec 27, 20254.0Good place for a quick meal and not that pricey of a menu
- GMGabriel M.Dec 14, 20255.0Wendy's is always good. This specific one sometimes is a bit busy and I have to check my order sometimes but they do a good job.
- MWMyrella WesNov 25, 20252.0The visit was disappointing. The service was slow. We had to wait a long time for our order. The food was not as expected, and the ingredients were stale. The prices were high, and the quality was poor. We left feeling hungry and dissatisfied. We will not be returning.
- WRWilfredo RomanNov 12, 20255.0Great place to take the kids
- SSShannonOct 26, 20253.0This place used to be good, but lately it's a no. Fries are undercooked and cold. Nuggets fried in old oil that leaves a weird aftertaste. No sauces that you ordered with your nuggets. The chili is still good.
Frequently Asked Questions About Wendy's
Is Thomaston Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the regular drive-thru hours at Wendy's in Waterbury, CT?
The drive-thru is open from 7:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 4:00 AM on Friday and Saturday.
Does this Wendy's location offer breakfast?
Yes, breakfast is served and includes combos, sandwiches, coffee, and sides available through the app or website.
What are Wendy's payment options at the Thomaston Avenue location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I place a delivery order for Wendy's near me?
Yes, delivery is available where offered. Use the Wendy's app or order.wendys.com and enter your address to check delivery availability.
Is dine-in available at this Wendy's?
Yes, dine-in service is offered along with drive-thru, takeout, and delivery.
How can I contact Wendy's Thomaston Avenue location for questions or feedback?
Call (203) 575-9443 or visit Wendy's Contact page for live chat and customer care options.
Are there other dining options near Wendy's in Waterbury, CT?
Nearby dining options include Taco Bell and Burger King, both fast food restaurants located close to Wendy's for variety in your meal choices.
What nearby shops can I visit when I stop at Wendy's Thomaston Avenue?
Red White & Blue Thrift Store offers discount shopping nearby if you want to browse for bargains before or after your meal.
Are there nearby services for vehicle needs near Wendy's Waterbury?
Yes, Goodyear Tire and Service and Waterbury Tire and Auto are nearby for automotive repairs or tire needs along with a car wash at Personal Touch Car Wash.
Where can I find Wendy's menu and order online?
You can view the menu at menu.wendys.com and place orders online at order.wendys.com or via the Wendy's mobile app.