Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.9
1,130 reviews
5 stars
555
4 stars
250
3 stars
145
2 stars
50
1 star
130
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, undercooked, or incorrect food items, including fries and sandwiches.
Service Issues
Numerous reviews highlighted rude and unhelpful staff, slow service, and frequent order mistakes.
Cleanliness Concerns
Several customers noted unsanitary conditions, including staff not wearing gloves and dirty dining areas.
Positive Experiences
Some customers praised the food quality and friendly service, particularly mentioning specific menu items like the chili and chicken nuggets.
Order Accuracy
A significant number of reviews mentioned issues with incorrect orders, missing items, and wrong sauces.
- WRWilfredo RomanNov 12, 20255.0Great place to take the kids
- SSShannonOct 26, 20253.0This place used to be good, but lately it's a no. Fries are undercooked and cold. Nuggets fried in old oil that leaves a weird aftertaste. No sauces that you ordered with your nuggets. The chili is still good.
- EMEazy MoneyOct 14, 20251.0MY FOOD WAS COLD AND THEY GAVE ME THE WORNG SAUCE. Around 7pm, my food was terrible and I felt like I wasted my money
- SSSuiteBabyGesusOct 10, 20253.0Its a Wendy’s what do u expect?
- SCSarah CollinsOct 8, 20251.0They are not accommodating at all and very stubborn. So stuck up.
Frequently Asked Questions About Wendy's
Is Thomaston Ave Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Waterbury, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Waterbury, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (203) 575-9443.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Thomaston Ave Wendy’s serve breakfast?
Yes, this Wendy’s location in Waterbury, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the regular drive-thru hours at Wendy's in Waterbury, CT?
The drive-thru is open from 7:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 4:00 AM on Friday and Saturday.
Does this Wendy's location offer breakfast?
Yes, breakfast is served and includes combos, sandwiches, coffee, and sides available through the app or website.
What are Wendy's payment options at the Thomaston Avenue location?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Can I place a delivery order for Wendy's near me?
Yes, delivery is available where offered. Use the Wendy's app or order.wendys.com and enter your address to check delivery availability.
Is dine-in available at this Wendy's?
Yes, dine-in service is offered along with drive-thru, takeout, and delivery.
How can I contact Wendy's Thomaston Avenue location for questions or feedback?
Call (203) 575-9443 or visit Wendy's Contact page for live chat and customer care options.
Are there other dining options near Wendy's in Waterbury, CT?
Nearby dining options include Taco Bell and Burger King, both fast food restaurants located close to Wendy's for variety in your meal choices.
What nearby shops can I visit when I stop at Wendy's Thomaston Avenue?
Red White & Blue Thrift Store offers discount shopping nearby if you want to browse for bargains before or after your meal.
Are there nearby services for vehicle needs near Wendy's Waterbury?
Yes, Goodyear Tire and Service and Waterbury Tire and Auto are nearby for automotive repairs or tire needs along with a car wash at Personal Touch Car Wash.
Where can I find Wendy's menu and order online?
You can view the menu at menu.wendys.com and place orders online at order.wendys.com or via the Wendy's mobile app.