Many customers praised the friendly and courteous staff, highlighting their welcoming attitude and professionalism.
Food Quality
The food received mixed reviews; while many enjoyed the burgers and sides, some reported issues with greasiness and inconsistency in preparation.
Cleanliness
The establishment is generally noted for its cleanliness, with several reviews mentioning well-maintained dining areas and food preparation practices.
Service Speed
There were complaints about slow service during busy times, with some customers experiencing long wait times for their orders.
Management Issues
Several reviews pointed out problems with management and staff behavior, including unprofessional conduct and issues with order fulfillment.
MS
MIchael Scott
Nov 11, 2025
5.0
Came in on a spur of the moment for a Veterans Day deal. They were very accommodating and polite. And for 845 at night extremely clean and organized
WM
Whitney Mitchell
Nov 3, 2025
5.0
The cashier Amanda was very friendly and the service was fast.Very informative signs.
BW
Breanna White
Oct 31, 2025
5.0
Great customer service
CB
Christopher Buckley
Oct 30, 2025
5.0
This is the best Wayback Burger in CT. ALL The staff is very courteous and welcoming. They treat the customers respectful and always make the atmosphere welcoming. The guy there is extremely professional and everyone loves him. 🫡🫡
TJ
T J
Oct 23, 2025
5.0
Always clean and welcoming! The food is fresh and flavorful, quality meat, halal chicken, and 100% beef. You can see the team cooking right in front of you, and they always wear gloves. The floors and tables are spotless, and the whole place feels well cared for. A great option when you’re on the go!