Wayback Burgers

4.2
562 reviews

About

Burger JointAmerican RestaurantFast Food Restaurant
We're a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes and more.

Details

  • DeliveryNot available
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Wayback Burgers
1249 West Main Street, Waterbury, CT
06708, United States

Hours

Reviews

4.2
562 reviews
5 stars
336
4 stars
111
3 stars
52
2 stars
23
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and courteous staff, highlighting their welcoming attitude and professionalism.

Food Quality

The food received mixed reviews; while many enjoyed the burgers and sides, some reported issues with greasiness and inconsistency in preparation.

Cleanliness

The establishment is generally noted for its cleanliness, with several reviews mentioning well-maintained dining areas and food preparation practices.

Service Speed

There were complaints about slow service during busy times, with some customers experiencing long wait times for their orders.

Management Issues

Several reviews pointed out problems with management and staff behavior, including unprofessional conduct and issues with order fulfillment.
  • MS
    MIchael Scott
    Nov 11, 2025
    5.0
    Came in on a spur of the moment for a Veterans Day deal. They were very accommodating and polite. And for 845 at night extremely clean and organized
  • WM
    Whitney Mitchell
    Nov 3, 2025
    5.0
    The cashier Amanda was very friendly and the service was fast.Very informative signs.
  • BW
    Breanna White
    Oct 31, 2025
    5.0
    Great customer service
  • CB
    Christopher Buckley
    Oct 30, 2025
    5.0
    This is the best Wayback Burger in CT. ALL The staff is very courteous and welcoming. They treat the customers respectful and always make the atmosphere welcoming. The guy there is extremely professional and everyone loves him. 🫡🫡
  • TJ
    T J
    Oct 23, 2025
    5.0
    Always clean and welcoming! The food is fresh and flavorful, quality meat, halal chicken, and 100% beef. You can see the team cooking right in front of you, and they always wear gloves. The floors and tables are spotless, and the whole place feels well cared for. A great option when you’re on the go!

Frequently Asked Questions About Wayback Burgers

What type of food does Wayback Burgers in Waterbury serve?

Wayback Burgers serves fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches in a fast-casual setting.

What are the operating hours for Wayback Burgers in Waterbury?

Wayback Burgers is open daily from 10:30 AM to 9:00 PM.