Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 973 Wolcott Street in Waterbury. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous customers reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about portion sizes, cold food, and incorrect items.
Cleanliness
Some customers noted that the location was clean and well-maintained, while others reported unsanitary conditions.
Customer Experience
Several reviews mentioned a lack of basic customer service skills, such as friendliness and attentiveness from staff.
Value for Money
Customers expressed concerns about high prices relative to portion sizes and food quality.
GS
GSS Sha
Nov 9, 2025
5.0
We come here frequently, great vegetarian options, Especially Mexican Pizza which are made from freshly fried shells, Whole staff is friendly,Manager does personally attend & marking sure to quality meals are prepared, we really love this place & staff.
DV
denise vargas
Nov 3, 2025
1.0
Went to grab some food for my kids after their game. I hate this location because of their lack of customer service but wanted to please my kids. I order and pull off into the parking lot to hand the kids their food and noticed an item was missing. I went back to the window, Employee says he has to get a manager. Mr. Robert proceeds to tell me that he packed the order himself and that there is footage of the item going into the bag. I literally took what my kids were eating away and showed him every single wrapper. He said while shrugging his shoulders “well what do you want me to do? We don’t give out free food here” I informed him with my receipt in hand that I wasn’t asking for free food I was asking for what I paid for. He proceeded to tell me that all the customers go and expect to get free food. He yelled and was very dismissive. Yelled at me to never go back again. Oh Robert trust me I will never go back there. Corporate you really need to come look at these reviews and do something.
WL
wandy Laboy
Sep 28, 2025
1.0
Terrible service, and runs out of food, MID shift should close down !!!!!!!
ER
Ebonie Ruffin
Sep 16, 2025
1.0
Location sucks and here’s a little tip learn some customer service skills while you’re at it these kids smh !! Don’t waste your time or money go to another location or real Mexican restaurant.
BG
Brian Griesbaum
Aug 28, 2025
1.0
Deceptive advertising. 5/7/9 box is not that price here. Why advertise and then not participate with pricing?
On top of that no one ever is here working. Long line at kios because no one is at register. One man at drive through. One is making food. And one sitting in office on cell phone viewable from counter.
What are the regular opening hours of Taco Bell at 973 Wolcott Street, Waterbury?
Taco Bell is open daily from 8:00 AM. On weekdays and Sunday, it closes at 2:00 AM, while on Fridays and Saturdays, it stays open until 3:00 AM.
Does this Taco Bell location offer drive-through service and what are its drive-through hours?
Yes, this Taco Bell has a drive-through open daily from 8:00 AM to 2:00 AM on weekdays and Sunday, and from 8:00 AM to 3:00 AM on Fridays and Saturdays.
Can I place an online order for pickup or delivery at Taco Bell in Waterbury?
Yes, you can order ahead online or via the mobile app for pickup or delivery. The store's featured message links to online ordering to skip the line.
What types of food and specialities are offered at this Taco Bell?
This Taco Bell serves a variety of items including tacos, burritos, combos, specialties, breakfast items, drinks, and sweets, with specialities like Dollar Cravings and Cheesy Gordita Crunch.
What payment methods are accepted at this Taco Bell?
The restaurant accepts American Express, Cash, Discover, MasterCard, and Visa.
Does Taco Bell at this location accommodate vegetarian diets and families?
Yes, the store serves vegetarian options and welcomes families and children.
Are there facilities like seating and restrooms available at Taco Bell on Wolcott Street?
Yes, this Taco Bell offers seating and has restrooms available for customers.
What nearby restaurants can I visit before or after Taco Bell?
Nearby restaurants include Applebee's for American cuisine, Burger King for burgers and fast food, and Wasabi Sushi and Hibachi Steak House for Japanese and steakhouse dining.
Where can I fuel up my car near Taco Bell at 973 Wolcott Street?
You can find several gas stations nearby, including Hess Gas Station, Xpress Fuel, Exxon, and Exxon & Mobil Stations, convenient for refueling before or after your meal.
Are there any nearby fitness or shopping options I can visit along with Taco Bell?
Yes, Crunch Fitness - Waterbury gym is nearby for fitness needs, while shopping options include Sleepy's furniture store, Price Chopper Shopping Center with GameStop, and ShopRite of Waterbury supermarket.