Taco Bell

3.6
436 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 276 Chase Ave. in Waterbury. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
276 Chase Ave., Waterbury, CT
06704, United States

Hours

Reviews

3.6
436 reviews
5 stars
184
4 stars
77
3 stars
68
2 stars
20
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and unhelpful staff, with many experiences of slow service and incorrect orders.

Food Quality

Many reviews highlighted issues with food being served cold, missing ingredients, or not prepared as requested.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and inadequate restroom maintenance.

Customer Experience

Mixed feedback on overall customer experience, with some praising friendly staff while others reported negative interactions.

Operational Issues

Frequent complaints about the restaurant being closed during business hours and running out of menu items.
  • MA
    Mark Albino
    Nov 14, 2025
    2.0
    This is my first time to Taco Bell in many years and I was very disappointed. The food was disgusting. It gave me the shits and an upset stomach. It took over 30 minutes to get my order and I have to use a kiosk to place it. I didn't see many people working behind maybe two. Apparently that's not enough. I won't be back!
  • SW
    shawn williams
    Nov 9, 2025
    1.0
    I went here to make a simple order and pay with cash. The problem was waiting 10 minutes to even speak with the register staff who said he could take my order and we had to use the kiosk. I explained we were paying with cash and he replied with "yeah you put it in the kiosk". The problem was, you CAN'T pay at the kiosk so we still had to pay at the register. Waited another 5 minutes to pay and then another 10-15 minutes to receive our food. The customer service is crap. The woman hands me a cup and says there is no diet pepsi and proceeded to tell me I could get a mountain dew blast. Why would I? Asked for a refund for the drink and it was given. But seriously 30 minutes to get 4 soft shell tacos and a crunch wrap supreme is ridiculous. All set with this place.
  • CB
    Chip Brian
    Oct 23, 2025
    5.0
    Run for the border
  • RE
    Robert Ebron
    Oct 4, 2025
    5.0
    My over phone call experience was out standing the best had in a long while.
  • SC
    Sai Charan
    Sep 22, 2025
    1.0
    Terrible experience at this location. The chicken was hard, dry, and inedible. Last time I paid extra for customization and they ignored it completely-feels like a scam. Staff are rude and act like you shouldn't even talk to them. This time I asked for "easy" on some things, and they just left them out entirely. I can't eat pork or steak, so I ordered chicken, but after seeing how careless they were, I didn't even trust what was in the bowl and ended up throwing it away. If employees don't care to do their job right, what's the point? Worst Taco Bell I've been to.

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on Chase Ave in Waterbury?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

Where is Taco Bell located in Waterbury, CT?

It is located at 276 Chase Ave., Waterbury, CT 06704, near Route 8 exit 36.