Taco Bell

3.6
438 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 276 Chase Ave. in Waterbury. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
276 Chase Ave., Waterbury, CT
06704, United States

Hours

Reviews

3.6
438 reviews
5 stars
184
4 stars
77
3 stars
68
2 stars
20
1 star
89

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous reviews highlighted poor customer service, including rude staff and long wait times.

Food Quality

Many customers reported issues with food quality, including cold items, incorrect orders, and missing ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions in the restaurant, including dirty tables and inadequate restroom maintenance.

Management Issues

Customers expressed dissatisfaction with management, citing unprofessional behavior and lack of oversight.

Inconsistent Experience

While some customers had positive experiences, many others reported consistently negative experiences, indicating a lack of reliability.
  • LW
    Lindsey Water
    Dec 30, 2025
    1.0
    My food was great but the manager or GM was very rude i tried talking to him and he ignored me completely gave me attitude and waved his hand at me as he didn’t want to hear what i wanted to ask him.
  • DC
    daniel cote
    Dec 19, 2025
    1.0
    Worst taco bell I've ever been to. Management and staff are very unprofessional
  • MA
    Mark Albino
    Nov 14, 2025
    2.0
    This is my first time to Taco Bell in many years and I was very disappointed. The food was disgusting. It gave me the shits and an upset stomach. It took over 30 minutes to get my order and I have to use a kiosk to place it. I didn't see many people working behind maybe two. Apparently that's not enough. I won't be back!
  • SW
    shawn williams
    Nov 9, 2025
    1.0
    I went here to make a simple order and pay with cash. The problem was waiting 10 minutes to even speak with the register staff who said he could take my order and we had to use the kiosk. I explained we were paying with cash and he replied with "yeah you put it in the kiosk". The problem was, you CAN'T pay at the kiosk so we still had to pay at the register. Waited another 5 minutes to pay and then another 10-15 minutes to receive our food. The customer service is crap. The woman hands me a cup and says there is no diet pepsi and proceeded to tell me I could get a mountain dew blast. Why would I? Asked for a refund for the drink and it was given. But seriously 30 minutes to get 4 soft shell tacos and a crunch wrap supreme is ridiculous. All set with this place.
  • CB
    Chip Brian
    Oct 23, 2025
    5.0
    Run for the border

Frequently Asked Questions About Taco Bell

What are the operating hours for the drive-through at Taco Bell on Chase Ave in Waterbury?

The drive-through is open from 9:00 AM to 2:00 AM Monday through Thursday and Sunday, and from 9:00 AM to 3:00 AM on Friday and Saturday.

Where is Taco Bell located in Waterbury, CT?

It is located at 276 Chase Ave., Waterbury, CT 06704, near Route 8 exit 36.