Taco Bell

Reviews

• SM

  sarah morelle

  Mar 2, 2026
  3.0
  I waited about 15 minutes at the drive though for 3 burritos. Someone taking orders messed up and I can't be too upset. I assume they're learning POS. I don't know. But the mountain dew I got was very very watered down and my burritos (beefy potato grillers) were over grilled so they tasted burnt and the potatoes in them were way overcooked and the beef was bland as heck. The only saving grace was the lady at the window who gave me my food. She was very professional and polite and apologized several times for the wait and even gave me a drink upside and some free cinnamon bites as an apology for the wait. I wish the food had tasted good too but 🤷 just hoping this was a one time thing because I would like to go back.
• MM

  Marie

  Feb 11, 2026
  1.0
  Signed up for the rewards program. Says they give you a free item. Nothing! Sorry but if you offer a free item, I shouldn’t have to ask for it. So I didn’t. Then the drive-thru didn’t give me any napkins with my Taco supreme order. Luckily, I had some paper towels in my car. Bad service
• CN

  Clay Nerkowski

  Dec 19, 2025
  1.0
  Waited 30 minutes when I was the only one here the whole time. Decided to leave because I wasn't getting the order. Unless they personally know you outside of work, they won't serve you 🤷🏻‍♀️.
• LL

  Liz

  Dec 12, 2025
  5.0
  She had Excellent Customer service skills. The Employee @ Taco Bell drive thru and Dine In location at thomaston Ave, Waterbury. Will definitely order again.
• RB

  Rachel Brinley

  Nov 7, 2025
  1.0
  Ordered food and ended up waiting 20 minutes and there was nobody else in line. Also made customizations to my food and nothing was correct. Do better.