Business Details
About
Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Waterbury Subway® Restaurant at 34 Thomaston Ave brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Details
- Dine-inAvailable
- Drive-throughAvailable
Location
Hours
Reviews
3.6
234 reviews
5 stars
109
4 stars
41
3 stars
25
2 stars
11
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted rude and unprofessional behavior from staff, particularly from management, leading to a negative customer experience.
Food Quality
Many customers reported issues with incorrect orders, insufficient meat, and overall poor food quality, including complaints about food safety.
Cleanliness
Several reviews mentioned cleanliness issues, including dirty ice and unsanitary conditions, which raised concerns about food safety.
Convenience
The location's late hours and drive-thru service were appreciated by some customers, making it a convenient option for late-night meals.
Mixed Reviews
While some customers enjoyed their sandwiches and found the service satisfactory, many others had negative experiences, indicating inconsistency in service and food quality.
- LALydia AponteOct 22, 20251.0The guy that works is extremely rude. Talks to customers like they aren’t the ones bringing money into the business. I went there he was very arrogant and rude to me yelling at me very disrespectful. Very arrogant . Won’t be going back here .
- ACAngelina CapozziOct 6, 20251.0I would leave zero stars if I could the older man working in there that is extremely rude and has terrible customer service. I ordered a meal with a bottle of Pepsi and he gave me a fountain drink. I showed him my receipt and my order on the app showing that I selected the actual small 20oz bottle of Pepsi and not a fountain drink. He refused to give me the bottle that I selected and paid for and insisted that I take the fountain drink, arguing that the receipt says 20oz. I then showed him that the bottle of Pepsi is in fact 20oz and he still would not rectify his error. He was shouting at me and telling me to leave the restaurant. There are so many other subways in this city I will never go to this one again and I don’t advise anyone else to. I was picking up the food for my lunch for later in the day, which is why I specifically ordered the bottle of Pepsi and not the fountain because the fountain would be melted and watery and gross by the time I actually eat my lunch later in the afternoon. He started to accuse me of trying to get things for free, as if I didn’t pay for my meal. He was extremely disrespectful and honestly disgusting behavior. He should not be working there or any customer service job for that matter.
- DNDaniel NievesSep 25, 20255.0The are okay for sandwiches
- ECEyleen CastilloAug 1, 20251.0I called to cancel an order and was told it would get voided since doordash messed up the location! The kid working said she would tell her manager who starts work at 12pm to void it and if unable to that I would get a call which I never did. The order was processed as "picked up" and when I called the girl had an attitude but never explained why I wasn't made aware they were unable to void it.
- CRChristian Javier RosadoJun 30, 20254.0Ok
Frequently Asked Questions About Subway
What is the address of the Subway restaurant in Waterbury?
The Subway restaurant is located at 34 Thomaston Ave, Waterbury, CT 06702, USA.
What are the operating hours for Subway at 34 Thomaston Ave, Waterbury?
Subway is open every day from 8:00 AM until midnight (00:00).
Does Subway at this location offer pickup and delivery options?
Yes, they offer in-store pickup, delivery, and curbside pickup for your convenience.
What meal times are served at the Subway on Thomaston Ave?
This Subway location serves breakfast, lunch, and dinner.
Can I order online or via an app from this Subway?
Yes, you can place your order quickly and easily through the Subway app or online.
Does the Subway on Thomaston Ave offer catering services?
Yes, they provide catering services to meet your event needs.
Is there a drive-through option available at this Subway?
Yes, this Subway has a drive-through service for your convenience.
Are there any gas stations near the Subway on Thomaston Ave?
Yes, nearby gas stations include Citgo, Mercury Fuel, and Shell, which also offers a car wash and convenience store.
What automotive services are close to the Subway on Thomaston Ave?
Nearby automotive services include West Main Auto, Jiffy Lube, Monro Auto Service and Tire Centers, AutoZone, Joe's Tire Shop Tire Pros, Apex Automotive, and 594 West Main Auto.
Are there any nearby places where I can run errands before or after visiting Subway?
Yes, you can visit Walgreens for pharmacy and beauty supplies, UPS Access Point location for shipping, and Cherry Valley MarketPlace for groceries, all close to the Subway restaurant.