Business Details
About
Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Location
Hours
Reviews
4.0
1,024 reviews
5 stars
488
4 stars
275
3 stars
131
2 stars
48
1 star
82
What are people saying?
AI-generated from recent customer reviews
Store Condition
Many customers reported that the store is dirty, rundown, and in need of renovation, with issues like broken doors and leaking coolers.
Customer Service
Feedback indicates a mix of experiences with staff; while some employees are praised for being friendly and helpful, others are criticized for rudeness and unprofessional behavior.
Product Quality
Customers expressed concerns about the quality of produce and meat, with reports of old or expired items, leading to dissatisfaction.
Pricing
The store is frequently described as overpriced, with many customers noting that they can find better deals elsewhere.
Safety Concerns
Several reviews highlighted safety issues, including reports of sketchy individuals in and around the store, making some customers feel uncomfortable.
- MJMaureen De JesusNov 14, 20255.0Went to the bakery to get a birthday 🎂 cake @ S&S & the employee was very friendly & the service was pretty quick. It was an in & out easy & quick errand. The way I like it!!! 👍🏼
- DBDeanna BOct 22, 20251.0Every week when I come to exchange bottles there is only 1 machine on. Out of 5 machines. Waiting in a line for hours because they only have 1 machine on. For the past 7 months. It’s kind of ridiculous and not professional. Just take the machines out if you guys are only going to have 1 available out of 5
- VVVeeAug 30, 20253.0I'm really used to going to Wolcott Rd or chase ave and the layout in this stop n shop is completely different so it got a little confusing trying to grab my groceries due to most things are on different isles here.
- LSL SouthJul 9, 20251.0This store has seriously gone downhill in the last year. The produce is often old, moldy or just not stocked. The store is old and rundown, but it used to be clean, not anymore. Also, they rarely have working shopping carts. I have stopped going to this store because I know the carts are almost always stuck together. And IF you find one that functions, don't even try to bring it outside because they have security on them and they lock up as soon as you hit the parking lot. So if your 80 year old grandma has a cart full of groceries, she's walking back & forth from the locked cart to wherever she parked. This store is ridiculous and honestly needs to be shut down at this point. Or it needs management that actually manages!!
- KBKerri BakerJun 27, 20253.0Overpriced but good variety
Frequently Asked Questions About Stop & Shop
What services does Stop & Shop offer for shopping convenience?
Stop & Shop offers in-store shopping, online delivery, and pickup options to suit different customer preferences.
What are the operating hours of the Stop & Shop in Waterbury, CT?
The store is open Monday to Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
How can I benefit from the Stop & Shop GO Rewards program?
GO Rewards provides personalized offers and allows customers to earn points redeemable for gas or groceries.
What health services are available at Stop & Shop?
Stop & Shop offers flu vaccinations to customers.
Does Stop & Shop provide any financial services on site?
Yes, the store hosts People’s United Bank and Western Union services, facilitating banking and money transfer needs.
Can I exchange propane tanks or buy propane at this Stop & Shop location?
Yes, Blue Rhino propane exchange services are available nearby for propane supply and exchange.
What nearby restaurants could I visit before or after shopping at Stop & Shop?
You can enjoy meals at Five Guys or Frankies Family Restaurant, both within walking distance of Stop & Shop.
Are there other grocery options near Stop & Shop in Waterbury?
Nearby grocery alternatives include ALDI USA and BJ's Wholesale Club, offering varied selections and services.
Is there a bank close to Stop & Shop for quick financial transactions?
Yes, along with People’s United Bank, you can also find M&T Bank and Webster Bank nearby for banking services.
What additional amenities does this Stop & Shop location provide?
Amenities include Redbox rental services, Coinstar, UPromise, Pick-up (Attended), and Order It! online ordering for convenience.