A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.
Mixed reviews on customer service, with some praising helpful staff while others report rudeness and poor service experiences.
Cleanliness
The store is frequently noted for being clean and well-organized, contributing positively to the shopping experience.
Pricing
Customers express concerns about high prices and limited selections, with some finding good deals while others feel the store is overpriced.
Product Quality
Feedback on product quality is varied, with some customers praising fresh produce while others report issues with expired items.
Staff Helpfulness
While many customers appreciate the helpfulness of staff, there are notable complaints about specific employees lacking professionalism.
BB
Brad Bailey
Nov 15, 2025
5.0
Buy the beare
PM
Patrick Maher
Oct 25, 2025
5.0
Stop& shop is not my regular grocery store but I support Union labor
KA
Kenneth Allen
Oct 18, 2025
5.0
Minute maid zero sugar drinks
CS
Chiky Serrano
Oct 12, 2025
1.0
I had an instacart order delivered to me and the milk was expired. Today it’s the 12 of October my milk was expired on the 08th of October!! How can u guys have expired milk on the fridge ready to sell?!!! Unbelievably disgusting
DQ
Doreen Quigley
Oct 9, 2025
5.0
Store is always clean, employees are helpful and friendly.
What are the store hours for Stop & Shop at 240 Chase Avenue, Waterbury, CT?
Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.
Does Stop & Shop offer delivery services?
Yes, Stop & Shop provides delivery services so you can shop online and have your groceries delivered to your doorstep.
What loyalty program does Stop & Shop offer?
Stop & Shop offers the GO Rewards loyalty program which provides personalized offers and allows customers to earn points redeemable for gas or groceries.
Can I do both online pickup and in-store shopping at Stop & Shop?
Yes, Stop & Shop allows customers to shop in-store or online, with options for delivery or pickup to suit your preference.
What community programs is Stop & Shop involved in?
Stop & Shop is committed to fighting hunger through initiatives like the Stop & Shop School Food Pantry Program to help ensure students don't go to school hungry.
What services are available at Stop & Shop besides groceries?
Stop & Shop offers many services including Dunkin Donuts, Flu Vaccinations, People’s United Bank, Peapod grocery delivery, RedBox rentals, Blue Rhino propane exchange, Western Union money transfers, UPromise, Coinstar, and Coinstar Exchange.
Where can I access financial services near Stop & Shop?
Nearby you can find Western Union for money transfer services and People’s United Bank for banking needs, making it convenient to handle finances while shopping.
Are there fuel services near Stop & Shop?
Yes, the Stop & Shop Gas station is conveniently located nearby, allowing customers to refuel their vehicles easily when visiting the store.
What dining options are close to Stop & Shop?
Nearby dining options include Dunkin' Donuts for coffee and snacks, Gold Garden for Chinese cuisine, Subway for sandwiches, and Wingstop for wings, perfect for a meal before or after shopping.
What nearby stores and services can enhance my shopping trip to Stop & Shop?
Close to Stop & Shop are various stores such as Tiffany's Gallery furniture store, Payless ShoeSource, Rainbow Shops clothing store, Metro by T-Mobile mobile phone store, and services like Tek Nail & Spa and Anytime Fitness for wellness and fitness.