Stop & Shop

4.2
1072 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
240 Chase Avenue, Waterbury, CT
06704, United States

Hours

Reviews

4.2
1,072 reviews
5 stars
596
4 stars
269
3 stars
104
2 stars
34
1 star
69

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed reviews on customer service, with some praising helpful staff while others report rudeness and poor service experiences.

Cleanliness

The store is frequently noted for being clean and well-organized, contributing positively to the shopping experience.

Pricing

Customers express concerns about high prices and limited selections, with some finding good deals while others feel the store is overpriced.

Product Quality

Feedback on product quality is varied, with some customers praising fresh produce while others report issues with expired items.

Staff Helpfulness

While many customers appreciate the helpfulness of staff, there are notable complaints about specific employees lacking professionalism.
  • BB
    Brad Bailey
    Nov 15, 2025
    5.0
    Buy the beare
  • PM
    Patrick Maher
    Oct 25, 2025
    5.0
    Stop& shop is not my regular grocery store but I support Union labor
  • KA
    Kenneth Allen
    Oct 18, 2025
    5.0
    Minute maid zero sugar drinks
  • CS
    Chiky Serrano
    Oct 12, 2025
    1.0
    I had an instacart order delivered to me and the milk was expired. Today it’s the 12 of October my milk was expired on the 08th of October!! How can u guys have expired milk on the fridge ready to sell?!!! Unbelievably disgusting
  • DQ
    Doreen Quigley
    Oct 9, 2025
    5.0
    Store is always clean, employees are helpful and friendly.

Frequently Asked Questions About Stop & Shop

What are the store hours for Stop & Shop at 240 Chase Avenue, Waterbury, CT?

Stop & Shop is open Monday through Saturday from 7:00 AM to 10:00 PM, and on Sunday from 7:00 AM to 9:00 PM.

Does Stop & Shop offer delivery services?

Yes, Stop & Shop provides delivery services so you can shop online and have your groceries delivered to your doorstep.