Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waterbury, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
308 reviews
5 stars
166
4 stars
45
3 stars
31
2 stars
20
1 star
46
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported long wait times, especially in the drive-thru, with some waiting 15-20 minutes for their orders.
Order Accuracy
Many reviews highlighted issues with incorrect orders, including missing items and wrong food or drink preparations.
Staff Attitude
Numerous customers noted rude or indifferent behavior from staff, contributing to a negative customer experience.
Food Quality
Several reviews mentioned burnt or poorly prepared food items, leading to dissatisfaction with the overall quality.
Positive Experiences
Despite the negative feedback, some customers praised specific staff members for their friendliness and good service, indicating that experiences can vary.
- YPYolanda PerezJan 4, 20261.0The girls have disgusting attitudes
- RTRocio TorresDec 27, 20251.0Terrible!! We need Katherine back in there. My partner has ordered a SMALL iced coffee drink for me, PAID, then waited for about 15-20 minutes. He left after waiting for so long because we were running late for work. Left without my PAID coffee, ridiculous.
- SSShel SDec 12, 20252.0At this location, the coffee always taste burnt
- MBMelanie BernardNov 2, 20253.0I think the “drive thru” concept here has been forgotten. I ordered and when I paid I was handed a napkin and fork and was told to wait upfront for my food. There wasn’t a line. 0 cars behind me or infront of me. Making the time for good customer experience will always be better than “hitting those numbers” Ps: the guy who brought the food was very kind and sweet. But that should have happened at the window.
- NKNicole KinchOct 12, 20251.0They take too long and service is rude to customers. Never a manager on they report and only 2 people working at very slow pace
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Waterbury, CT?
Dunkin' in Waterbury, CT is open Monday through Friday from 4:30 AM to 8:00 PM, and on weekends from 5:00 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What meals are served at Dunkin' in Waterbury, CT?
Dunkin' serves breakfast, lunch, and brunch at this location.
What are some seasonal or featured items currently available at Dunkin'?
Dunkin' is featuring new holiday items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
Does this Dunkin' have a drive-thru and Wi-Fi?
Yes, this Dunkin' location has a drive-thru and offers free Wi-Fi to customers.
What are the payment options accepted at this Dunkin'?
Dunkin' accepts payment by debit and credit cards at this location.
What kind of products and specialties can I expect to find at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea with a wide variety of donuts and premium beverages.
What nearby shopping and spa options can I visit before or after my Dunkin' stop?
You can visit Brass Mill, a shopping center with spas, located near Dunkin'.
Are there other dining options close to Dunkin' in Waterbury?
Yes, nearby dining options include Philly Grill (American cuisine), La BoriChina (Chinese cuisine), Banana Brazil (Brazilian restaurant), paisano's (Italian restaurant), Domino's Pizza, and Tacos Quintero (taco restaurant).
What nearby services are available for customers visiting Dunkin'?
Nearby services include CT Junction Brain & Spine chiropractor, Star Realty LLC for real estate, Lili's Tailoring & Alterations, multiple ATM locations such as Sovereign Bank ATM and Santander Bank ATM, and Fix Phones for mobile phone repairs.