Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waterbury, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
305 reviews
5 stars
166
4 stars
45
3 stars
31
2 stars
19
1 star
44
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, incorrect orders, and long wait times.
Order Accuracy
Many reviews highlighted issues with order accuracy, with customers often receiving the wrong items or incomplete orders.
Food Quality
Several customers expressed dissatisfaction with the quality of food, mentioning burnt items and poor preparation.
Staff Friendliness
While some customers praised friendly staff, many others noted a lack of friendliness and professionalism among employees.
Cleanliness
A few reviews mentioned cleanliness, with some customers appreciating the clean bathrooms and overall environment.
- MBMelanie BernardNov 2, 20253.0I think the “drive thru” concept here has been forgotten. I ordered and when I paid I was handed a napkin and fork and was told to wait upfront for my food. There wasn’t a line. 0 cars behind me or infront of me. Making the time for good customer experience will always be better than “hitting those numbers” Ps: the guy who brought the food was very kind and sweet. But that should have happened at the window.
- NKNicole KinchOct 12, 20251.0They take too long and service is rude to customers. Never a manager on they report and only 2 people working at very slow pace
- DGDebbie GraySep 3, 20251.0I just went and ordered the $6 special. It looks not worth eating. Im VERY DISAPPOINTED. and know I won't go back to this particular one again. I wanted to post a Pic
- NANina ArceAug 8, 20255.0I love this dunkin, always makes my coffee & drinks right whether its iced, frozen or hot never disappoints!!!! My favorite dunkin to go to.
- RTReal Talk TarotAug 23, 20205.0Always service with a smile!
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Waterbury, CT?
Dunkin' in Waterbury, CT is open Monday through Friday from 4:30 AM to 8:00 PM, and on weekends from 5:00 AM to 8:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What meals are served at Dunkin' in Waterbury, CT?
Dunkin' serves breakfast, lunch, and brunch at this location.
What are some seasonal or featured items currently available at Dunkin'?
Dunkin' is featuring new holiday items like the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' mobile app available on both iOS and Android for a fast grab and go experience.
Does this Dunkin' have a drive-thru and Wi-Fi?
Yes, this Dunkin' location has a drive-thru and offers free Wi-Fi to customers.
What are the payment options accepted at this Dunkin'?
Dunkin' accepts payment by debit and credit cards at this location.
What kind of products and specialties can I expect to find at Dunkin'?
Dunkin' specializes in espresso, coffee, donuts, breakfast sandwiches, and tea with a wide variety of donuts and premium beverages.
What nearby shopping and spa options can I visit before or after my Dunkin' stop?
You can visit Brass Mill, a shopping center with spas, located near Dunkin'.
Are there other dining options close to Dunkin' in Waterbury?
Yes, nearby dining options include Philly Grill (American cuisine), La BoriChina (Chinese cuisine), Banana Brazil (Brazilian restaurant), paisano's (Italian restaurant), Domino's Pizza, and Tacos Quintero (taco restaurant).
What nearby services are available for customers visiting Dunkin'?
Nearby services include CT Junction Brain & Spine chiropractor, Star Realty LLC for real estate, Lili's Tailoring & Alterations, multiple ATM locations such as Sovereign Bank ATM and Santander Bank ATM, and Fix Phones for mobile phone repairs.