Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waterbury, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported issues with incorrect orders, particularly in the drive-thru.
Customer Service
Feedback on staff friendliness is mixed; while some praised the service, others noted a lack of attentiveness and professionalism.
Cleanliness
The cleanliness of the location received mixed reviews, with some customers noting dirty tables and unsanitary conditions.
Consistency
Several customers mentioned that their coffee orders were not made to their specifications, leading to dissatisfaction.
Operational Hours
Customers expressed frustration over inconsistent closing times, with some reporting being turned away before the advertised closing hour.
VI
Vanessa Ivelisse
Jan 6, 2026
5.0
This is the only DD when i can get my coffee.
I have a DD about 2mns from my house but i rather drive all the way to exit 25 (i am by Naugatuck Valley Community College) to get it from this place. I work in Meriden and used to buy it over there however idk what happened 😐 that they started to make my coffee nasty. Mess up on my oders all the time. Asked for hazelnut shot and would give me a coffee tasting like pumkin spice 😫. Tried an other DD in Meriden and they never ever put sugar in the coffee even though i always ask for 6 sugars. Out of like 20times i went there ild say 2 maybe 3 times they put sugar 🙄🙄🤦🏻♀️ so i tried this location on Kukas ln and hasn't failed me yet. They're quick, polite and make my coffee perfect 👌🏼 🥰. Keep up the good work 💪🏼
LS
Laura Suarez-Ramos
Dec 12, 2025
2.0
I have yet to be greeted with friendliness when I visit.
Drive- thru never, ever get my order correct.
Ordered a BEC on a croissant, toasted with butter.
I received a cold, toasted croissant with no butter. No napkins.
ZH
Za Ha
Nov 22, 2025
1.0
Preordered a French cruller and cookie butter ice cream. Coffee had no cookie butter syrup and they gave me a glazed donut. They didn't tell me or anything. When I can back they told me it's too late I drove away.
TS
Tony Soares
Sep 3, 2025
2.0
What is up with their Splenda? I used to get 4 Splenda on a large iced coffee and it would taste sweet. Over the years that increased to 5, then 6, then 7, 8, 9, and now even 10 isn’t sweet enough.
It’s so ridiculous that I’ve thought maybe I’m losing my sense of taste. Except that everywhere else, just a few Splenda packets will do, and same when I make coffee at home. It’s only at Dunkin Donuts that I need an obscene number of Splenda servings, and this all started years back when they switched to their Splenda machines (instead of the packets they would manually open for customers).
I’m pretty tired of coming in here and wondering how many extra packets of Splenda I need to bring with me to correct the sweetness. Today I added two extra to the ten they put in. Whatever their Splenda machine is doing, it’s not adding real servings of real Splenda. Because if it were, the result would be the same that I get everywhere—an objectively sweet coffee.
Dunkin, you’re losing me here. Fix your Splenda machines. Or don’t and watch us spend our money on Starbucks instead, or even better, start making more of our coffee at home. I’ll get my coffee one way or another, but you may not get my money when I do.
EC
eric carter
Jul 27, 2025
3.0
Visited on Sunday early afternoon. Staff focuses on drive thru customers. Associate that took order forgot about it to fulfill drive thru orders. Beware. 🤔
What are the operating hours of Dunkin' in Waterbury, CT?
Dunkin' in Waterbury, CT is open daily from 4:00 AM to 10:00 PM.
Does Dunkin' offer delivery and curbside pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services for customer convenience.
Where is Dunkin' located in Waterbury, CT?
Dunkin' is located at 160 Kukas Ln, New Haven, Waterbury, CT 06705, USA.
What kind of food and beverages does Dunkin' serve?
Dunkin' serves coffee, espresso, breakfast sandwiches, donuts, tea, and also offers brunch and lunch options.
Does this Dunkin' location have a drive-thru?
Yes, this Dunkin' location features a drive-thru for quick and convenient service.
How can I order ahead from Dunkin'?
You can order ahead via the Dunkin’ mobile app or through their online ordering website to enjoy a fast grab and go experience.
Are there notable places near Dunkin' in Waterbury where I can visit?
Nearby you can visit Frank Pepe Pizzeria Napoletana for Italian cuisine, or enjoy beauty services at Stone Nail Bar. Also, Colonial Wine and Spirits is close by for beverages.
Is there a gas station near Dunkin' in Waterbury?
Yes, Gulf Gas Station and BJ's Gas Station are nearby for your fueling needs.
Can I get car rental services near Dunkin'?
Certainly, Enterprise Rent-A-Car and Enterprise Truck Rental are located close by for car and truck rentals.
Are there options for quick meals or fast food near Dunkin' in Waterbury?
Yes, Taco Bell fast food restaurants are nearby if you're looking for quick meals alongside your Dunkin' visit.