Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waterbury, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
274 reviews
5 stars
148
4 stars
57
3 stars
21
2 stars
6
1 star
42
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food and Beverage Quality
Many customers expressed dissatisfaction with the quality of food and beverages, citing issues like bad taste, incorrect orders, and unsanitary conditions.
Positive Staff Interactions
Despite negative experiences, several reviews highlighted friendly and efficient staff members who provided good service.
Inconsistent Experience
The overall experience varied significantly, with some customers praising the location while others reported multiple issues during their visits.
Cleanliness Concerns
Several reviews mentioned cleanliness issues, particularly regarding the state of the dining area and food preparation.
- GJGeechi JesusNov 4, 20255.0He drive thru line can grow long, however, the wonderful ladies are always ready to handle the many orders efficiently. My coffee is always well prepared and made perfectly!
- RMRoberto MonellOct 4, 20251.0They did a half ass job my coffee taste like garbage. I couldn’t give my kids their muffin because it was all messed up. My sandwich the cheese was not melted and it wasn’t even put right the bacon taste like garbage too. SMH never again!!!
- DLdamian lymanSep 14, 20251.0I've been to several dunkin donuts in my lifetime, this particular one might be the worst I've ever been. Between rude staff, waiting forever, and overall terrible service, its literally the worst. Need to fire a few of the staff.
- THThe HollandsSep 6, 20251.0This is sugar water notice iced tea… very disappointed this is pure laziness
- YEYour emoSep 1, 20251.0When I paid in cash the cashier took my change and put it in a tip jar and only gave me the receipt. Then the next time I went I wasn’t given my full amount back and when I said something they went in the tip jar and gave me my 1.76 back. And now today my coffee taste like sanitize solution. I worked for Dunkin’ Donuts on Hamilton and the sanitize solution taste exactly how it smells. One of the employees had their children sitting in the lobby. I took a big sip and immediately threw up. That store is starting to get worse and worse
Frequently Asked Questions About Dunkin'
What are the operating hours for Dunkin' on weekdays?
Dunkin' in Waterbury, CT, is open Monday through Friday from 4:30 AM to 7:00 PM.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers both delivery and curbside pickup services at this location.
What holiday drinks are available at Dunkin' during the holiday season?
During the holiday season, Dunkin' features the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher.
Can I order Dunkin' products through a mobile app?
Yes, you can order ahead using the Dunkin' app for a fast grab-and-go experience. The app is available on both iOS and Android.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, brunch, and lunch items, including espresso, coffee, breakfast sandwiches, donuts, and tea.
Is there a drive-thru available at this Dunkin' location?
Yes, this Dunkin' location in Waterbury, CT has a drive-thru for convenient service.
What payment methods are accepted at Dunkin'?
Dunkin' accepts both credit and debit card payments.
Are there any nearby fast food restaurants around Dunkin' on Thomaston Ave?
Nearby fast food options include Burger King, another Dunkin' location, Wendy's, and Taco Bell, which can be convenient for customers seeking different dining choices before or after visiting Dunkin'.
Are there any nearby public or government offices close to Dunkin'?
Yes, near Dunkin' you can find the State of Connecticut Western Region Offices, Department of Social Services, Connecticut Unemployment, Public Works, Connecticut Rehabilitation Service, and Labor Department. These locations may be convenient for customers visiting for services and looking for a quick coffee or snack at Dunkin'.
What nearby stores or services can I visit along with Dunkin'?
Nearby stores and services include Metro by T-Mobile for telecommunications, Red White & Blue Thrift Store for shopping, Goodyear Tire and Service for automotive needs, and Compare Foods Supermarket and Cherry Valley Marketplace for groceries. Customers can combine errands conveniently with a stop at Dunkin'.