Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waterbury, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.3
531 reviews
5 stars
341
4 stars
101
3 stars
46
2 stars
17
1 star
26
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some staff members are praised for their friendliness and efficiency, others are criticized for rudeness and unprofessional behavior.
Order Accuracy
Many customers reported issues with incorrect orders, particularly with donuts and drinks, leading to frustration and dissatisfaction.
Cleanliness and Environment
The location is generally noted for being clean, but there are occasional complaints about the quality of food and drinks.
Speed of Service
While some reviews highlight fast service, others mention long wait times, especially during busy hours.
Product Quality
There are complaints about the quality of food, particularly donuts being stale or poorly made, contrasting with positive remarks about the coffee.
- FPFrank PerezDec 15, 20255.0Kudos to the morning crew
- ISizzy smutNov 1, 20251.0Food was great too bad the customer service is atrocious. Lady at the drive through had a serious attitude when I asked for my donut she forgot to give me.
- IAI “Igorek” AOct 23, 20253.0The place charges you a dollar for a cup or two water 💦!!!!
- PPPaigeAug 14, 20255.0Shoutout to Lizzie at Dunkin Donuts on Chase Avenue. It’s always so refreshing to experience great customer service consistently. She truly shines.
- CQCarolyn QuintanaJul 29, 20252.03 days now I have ordered from this store on Uber eats. I keep asking for just a powdered donut and for 3 straight orders I have been sent a jelly donut, which I am not a fan of. I dont understand how hard it can be to tell the a powdered and jelly donut apart.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Waterbury, CT?
Dunkin' is open daily from 4:30 AM to 8:00 PM Monday through Friday, and from 5:00 AM to 8:00 PM on weekends.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What types of meals are served at this Dunkin' location?
They serve breakfast, lunch, and brunch meals.
Can I order ahead using a mobile app for faster service?
Yes, you can order ahead via the Dunkin' app available on both iOS and Android for a quick grab and go experience.
What new holiday drinks are available at Dunkin' right now?
The holiday menu includes the new Cookie Butter Cloud Latte, Berry Sangria Refresher, and the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes.
Does this Dunkin' have a drive-thru for convenient ordering?
Yes, this Dunkin' location features a drive-thru for easy ordering on the go.
Is there free Wi-Fi available at this Dunkin' location?
Yes, free Wi-Fi is available for customers.
Are there family or kid-friendly options at this Dunkin'?
Yes, Dunkin' welcomes families and children and serves vegetarian options as well.
What are some nearby places I can visit before or after stopping at Dunkin'?
Nearby places include LadyCat Pole Fitness & Dance Studio for fitness classes, Crystal Nail Salon for beauty treatments, and Target Store Waterbury for shopping needs.
Are there other coffee shops near this Dunkin' to explore?
Yes, there are nearby coffee shops including Starbucks and other Dunkin Donuts locations close by.