Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waterbury, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.2
266 reviews
5 stars
159
4 stars
54
3 stars
19
2 stars
10
1 star
24
What are people saying?
AI-generated from recent customer reviews
Order Accuracy
Many customers reported issues with incorrect orders, including wrong drinks and food items.
Staff Attitude
Feedback on staff behavior was mixed; while some praised friendly service, others reported rudeness and unprofessionalism.
Food Quality
Several reviews mentioned poor food quality, including spoiled items and unsatisfactory preparation.
Service Speed
Customers appreciated the fast service at times, but there were complaints about slow service and long wait times during busy hours.
Cleanliness
The location was noted for being clean and having a comfortable atmosphere, although some customers experienced issues with product availability.
- AFAbagail FranzeseOct 28, 20252.0My favorite part of day is getting the Daydream refresher and then always, somehow, making it wrong. Always 95% oatmilk and 5% refresher. On top of that, the oatmilk always tastes weird - as if it’s oat of date or…no idea….. would rather drive elsewhere for a refresher even though this location is closest. One day, hopefully, the art of daydream refresher will be perfected.
- BCBrad CarterOct 23, 20255.0The girls and guys here are the best. I get a cold brew every morning and it’s always how I order. Thank you 🙏
- VHValerie HarmonSep 29, 20251.0Nothing nice to say about this location. Came in the morning and got 4 coffees which were all wrong. When I went back during work to try and get compensation I was met by a rude manager who didn’t apologize, was aggressive and didn’t even say have a good day. They made me feel uncomfortable, especially being a black woman. Coffee maker was also rude, making me feel like I’m the one who made the coffee wrong. First time coming here, would never come back again. Shame on this franchise.
- ASAlicia SullivanSep 19, 20251.0Stopped in for 2 avocado toast and coffees on a road trip. Avocado was sour. Actually had a bit of a smell to it too. We needed to toss it.
- CCChrisSep 4, 20251.0Pendeja wouldn’t let me get cold foam, saying it will curdle my refresher. Talk to your coworkers that let me do it
Frequently Asked Questions About Dunkin'
What are the regular operating hours of Dunkin' in Waterbury, CT?
Dunkin' Waterbury is open Monday to Friday from 4:30 AM to 9:00 PM, and on weekends from 5:00 AM to 8:00 PM.
Does Dunkin' Waterbury offer delivery and pickup services?
Yes, Dunkin' Waterbury offers both delivery and curbside pickup services.
What special holiday drinks are currently available at Dunkin' Waterbury?
The holiday menu includes the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and a new Berry Sangria Refresher.
Can I order my Dunkin' favorites ahead using the mobile app?
Yes, you can order ahead via the Dunkin' mobile app for a fast grab and go experience.
What types of food and drinks are available at this Dunkin' location?
Dunkin' offers coffee, espresso, donuts, breakfast sandwiches, and tea, serving breakfast, lunch, and brunch.
Does Dunkin' Waterbury have a drive-thru?
Yes, this Dunkin' location features a drive-thru for your convenience.
Are credit and debit cards accepted at Dunkin' Waterbury?
Yes, both credit and debit cards are accepted for payment.
Which nearby places can customers visit before or after their Dunkin' stop?
Customers can visit nearby places like Unity Pharmacy for health needs, Brass City Petals for flowers and gifts, or the 1249 Wine Bar for a relaxed evening.
How can nearby transit or landmarks help me find Dunkin' in Waterbury?
Nearby well-known places such as Starbucks coffee shop or TD Bank can serve as landmarks to locate Dunkin' at 1249 West Main Street, Waterbury, CT.
Are there options near Dunkin' for other dining or shopping experiences?
Yes, close to Dunkin' you have options like Subway for sandwiches, Muyuri Indian Bistro for Indian cuisine, and CVS Pharmacy for shopping and pharmacy services.