Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waterbury, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
3.9
426 reviews
5 stars
209
4 stars
96
3 stars
50
2 stars
18
1 star
53
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported poor service, including rude staff, incorrect orders, and long wait times.
Management Concerns
The management was frequently criticized for being unprofessional, rude, and not effectively managing staff.
Order Accuracy
Many reviews highlighted issues with order accuracy, with customers receiving incorrect items or poorly prepared food.
Cleanliness and Environment
Some customers noted that the location was clean and pleasant, but this was overshadowed by service and management complaints.
Food Quality
There were mixed reviews on food quality, with some praising freshness while others reported cold or poorly prepared items.
- TCThe Garcia ChannelDec 30, 20251.0Horrible horrible manager! Yelling at her employees. Belittling them and calling them names. Rude to all the customers and telling them to deal with their orders. Telling the employees to be cheap with the products to save a dime! When told she is the manager and she needs to be more respectful and not be yelling and screaming she tells them to shut up it’s not her job. She needs to be fired or investigated because not only the customers but also to the employees she is completely disgusting! I don’t know how many complaints the district manager has to read to get something done and fixed. This person is not made for customer service jobs. People are nice to her in the morning and she still speaks to them disrespectfully. GET HER FIRED!!
- JKJennie K.Dec 25, 20251.0Service was horrible,they messed up my drink multiple times and all the drinks ordered were subpar compared to our usual dunkin. Absolutely disgusting and a waste of money,don't waste your time going here. I ordered a tea with almond milk and sugar and after 6 tries I ended up with rotten skim milk ...honeyish tasting, tea flavored, lukewarm water 🤢
- KKKing KingDec 24, 20251.0They gave me a hard time for doing a remake with additude
- JCJahkisha CintronNov 3, 20251.0Thought they made a simple mistake by giving me the wrong coffee, until I saw they purposely tore the sticker on the cup in half to cover the mobile order name! There was no line/rush!! Please do better.
- S5Shane 54Aug 28, 20251.0I spent $20 on my coffee break and was rudely asked to leave after sitting in their spacious, empty lot for 10-15 minutes. I was in a mid-sized commercial vehicle, and I could understand if the lot was full, but it was far from it at that time.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' in Waterbury, CT?
Dunkin' in Waterbury, CT operates from 5:00 AM to 8:00 PM Monday through Saturday and from 5:00 AM to 7:00 PM on Sundays.
Does Dunkin' offer delivery and pickup services?
Yes, Dunkin' offers delivery and curbside pickup services at this location.
What types of meals does Dunkin' serve?
Dunkin' serves breakfast, lunch, and brunch meals.
What special holiday drinks are currently available at Dunkin'?
Dunkin' is featuring the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and Berry Sangria Refresher for the holiday season.
Can I order Dunkin' products via a mobile app?
Yes, you can order ahead or for delivery using the Dunkin' mobile app available on Apple App Store and Google Play.
Does this Dunkin' have a drive-thru service?
Yes, this Dunkin' location features a drive-thru service for convenient ordering.
Where is Dunkin' located in Waterbury, CT?
Dunkin' is located at 786 Hamilton Ave, New Haven, Waterbury, CT 06706, USA.
Are there any nearby restaurants I can visit before or after Dunkin'?
Yes, nearby restaurants include Brass City Bistro for American and Italian cuisine, Laredo Taco Company for Mexican food, and Krispy Krunchy Chicken for chicken dishes.
What local parks are near Dunkin' in Waterbury?
Hamilton Park is a nearby local park where you can relax or enjoy outdoor activities before or after your visit to Dunkin'.
Are there convenient transit or gas stations near Dunkin' for easy access?
Yes, nearby convenience and gas stations include 7-Eleven, Shell, and Mobil, which can help you refuel or grab snacks alongside your visit to Dunkin'.