Business Details
About
Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Waterbury, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Details
- Dine-inNot available
- DeliveryAvailable
- TakeoutAvailable
- Credit cardAvailable
Location
Hours
Reviews
4.0
481 reviews
5 stars
278
4 stars
87
3 stars
32
2 stars
17
1 star
67
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and poor customer service, particularly during busy hours.
Food Quality
Several reviews mentioned issues with food quality, including undercooked items, incorrect orders, and stale donuts.
Staff Performance
Mixed feedback on staff performance; while some employees were praised for their friendliness, others were criticized for lack of training and poor management.
Coffee Consistency
Many customers expressed dissatisfaction with the coffee, describing it as watery or incorrectly made, despite some positive mentions of good coffee.
- CLCity lifeDec 1, 20251.0Couldn't get my sandwich correct
- ZBZeshan BhiNov 18, 20254.0Good
- GCGati CruzOct 14, 20255.0Omg they are so nice,service is fast no waiting
- BFB FOct 1, 20251.0I used to enjoy coming here. Ever since they lost the nice guy at the window on morning shift, it's gone down hill. The new girl has an attitude, the outside of the drinks are always covered in whatever ingredients they were using to make the drinks, and the food quantity has been wrong multiple times.
- LLLizbethAug 27, 20254.0Dunkin' Donuts is a great spot for quick coffee, breakfast, and sweet treats. Their coffee menu is extensive, offering everything from classic brewed coffee to iced lattes and cold brews. The donuts are fresh, soft, and come in a variety of flavors, with seasonal options that keep the menu interesting. Prices are reasonable, and service is typically fast, making it ideal for busy mornings.
Frequently Asked Questions About Dunkin'
What are the operating hours of Dunkin' at 21 Union St, Waterbury, CT?
Dunkin' at 21 Union St, Waterbury, CT is open 24 hours a day, 7 days a week.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What payment methods are accepted at this Dunkin'?
This Dunkin' accepts both debit and credit card payments.
What types of meals are served at this Dunkin'?
Dunkin' serves breakfast, lunch, and brunch meals.
Does this Dunkin' location have a drive-thru?
Yes, the Dunkin' at 21 Union St has a drive-thru available for customers.
What are some popular seasonal beverages available at Dunkin'?
During the holiday season, Dunkin' offers the Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Latte, and the Berry Sangria Refresher.
Where can I find nearby gas stations when visiting Dunkin' at 21 Union St?
Nearby gas stations include Gulf and Waterbury Gulf, which can be convenient for customers refueling before or after their visit to Dunkin'.
Are there any health facilities close to this Dunkin' location?
Yes, Saint Mary's Hospital and Saint Mary's Emergency Department are nearby and can be good places to visit before or after enjoying a meal at Dunkin'.
What accommodations are available near Dunkin' for travelers?
Courtyard By Marriott and Josephine Towers are nearby accommodation options for travelers visiting the area around Dunkin'.
How can customers use the Dunkin' app to enhance their experience at this location?
Customers can order ahead via the Dunkin' mobile app for a fast grab-and-go experience and access exclusive offers, including holiday menu items.