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Dairy Queen Grill & Chill

3.9
(522 reviews)

Business Details

213 Chase Ave, Waterbury, CT
06704-2235, United States
(203) 528-3052
https://www.dairyqueen.com/

About

Fast Food RestaurantIce Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
213 Chase Ave, Waterbury, CT
06704-2235, United States

Hours

Reviews

3.9
522 reviews
5 stars
279
4 stars
87
3 stars
46
2 stars
32
1 star
78
  • SG
    Samantha Gantnier
    Feb 8, 2026
    3.0
    I went to this Dairy Queen today with my daughter, I ordered 2 cones, when I got to the window I scanned my app for points, the lady at the drive threw window asked if I wanted me receipt implying a payment went through, I said oh it went through she looked and said no, I said oh ok I’m paying with Apple Pay, yes I would like a receipt, she took my phone to pay for the order and handed me the cones and closed the window on me, never gave me my receipt I asked for, which I thought was very rude, I sat there for a minute but she walked away, also I did ask for a kiddie cone which I know is small but the cone they gave me was very very small, barely any ice cream on the cone.. listen the food is good but the customer service is horrible, these employees just don’t care, maybe try to find a different job if you don’t like working with the public?
  • RL
    Rm L
    Dec 30, 2025
    1.0
    The worst dq ever horrible workers they talk shit about everyone even the mangers is sloppy unprofessional act like children place needs to be closed down it’s trash.
  • CP
    Christine Provo
    Nov 26, 2025
    5.0
    My husband and I took our kids and our grandson to enjoy some ice cream. The service was good The ice cream was good.
  • ZM
    Zandra M.
    Mar 2, 2025
    4.0
    Service was great. The young woman behind the counter taking our order was kind and quick with our order. I was a bit disappointed with the burgers, but honestly they're DQ, ice cream is their forte not burgers. I just don't recommend getting a burger, they're kinda dirty tasting in my opinion and I don't see myself purchasing them in the future. The ice cream is yummy though!
  • AB
    Anna Bradford
    Apr 8, 2023
    5.0
    Double Chocolate dipped cone is amazing along with the blizzards

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, classic burgers, and fries as part of their fast-food menu.

Where is Dairy Queen Grill & Chill located?

It is located at 213 Chase Ave, Waterbury, CT 06704-2235, United States.

Brand Certified Facts from Dairy Queen Grill & Chill

This information is certified by Dairy Queen Grill & Chill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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