Staff is consistently described as friendly, accommodating, and professional, with many customers highlighting specific employees for their excellent service.
Food Quality
The food is frequently praised for being delicious, fresh, and well-prepared, particularly the strawberry lemonade and various sandwiches.
Quick Service
Customers appreciate the quick service and minimal wait times for food orders.
Atmosphere
The restaurant is noted for its welcoming and friendly atmosphere, making it a pleasant dining experience.
Pricing Concerns
Some customers feel that the prices are high for the portion sizes, leading to mixed feelings about value.
AM
Aiden Mabe
1 day ago
5.0
Food is really good, I love how they give out free samples to try. The people here are very nice and I overall just love this place!
MM
Maria Mejia
2 days ago
5.0
The waterbury team is always so nice, they have great customer service!!
KG
Kaitlyn Gail
Nov 16, 2025
5.0
they staff is amazing and so is the food def coming back
FR
Francisco Ramos
Nov 7, 2025
5.0
This restaurant has cheap affordable prices I would highly recommend any Charlie's God bless everyone
FT
Felisha Torres
Oct 26, 2025
5.0
This food was absolutely amazing! Charley’s is my go to spot whenever I’m hungry they never miss. The staff is super friendly and welcoming, and the food always hits the spot. I’d 100% recommend checking them out you won’t regret it!
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular opening hours of Charleys Cheesesteaks?
Charleys Cheesesteaks is open from 11:00 AM to 7:00 PM on weekdays, 11:00 AM to 8:00 PM on Saturdays, and 11:00 AM to 6:00 PM on Sundays.
Is Charleys Cheesesteaks open for delivery?
No, Charleys Cheesesteaks is currently closed for delivery all week.
Does Charleys Cheesesteaks offer a drive-through service?
No, the drive-through service is closed every day at Charleys Cheesesteaks.
What are the pickup hours at Charleys Cheesesteaks?
Pickup is available from 11:00 AM to 7:00 PM on weekdays, 11:00 AM to 8:00 PM on Saturdays, and 11:00 AM to 6:00 PM on Sundays.
Is takeout service available at Charleys Cheesesteaks?
No, takeout service is not available at Charleys Cheesesteaks as it is closed all week.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 495 Union Street Suite 139, Waterbury, CT 06706, USA, inside Brass Mills Center.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa.
Are there any jewelry stores near Charleys Cheesesteaks?
Yes, Kay Jewelers and Littman Jewelers are nearby jewelry stores where you can shop for jewelry and gifts before or after enjoying a meal at Charleys Cheesesteaks.
What nearby restaurants can I visit after Charleys Cheesesteaks?
Nearby restaurants include The Coffee Bean and Tea Leaf, Sicilian Delight (an Italian restaurant), Cinnabon, and Arby's, offering a variety of dining options in the Brass Mills Center area.
Are there any shopping options near Charleys Cheesesteaks?
Yes, Charleys Cheesesteaks is located within the Brass Mill Center, which includes stores like Spencer's, Foot Locker, Hot Topic, Old Navy, H&M, and many more for a full shopping experience.