Stop & Shop

4.1
1212 reviews

About

Grocery Store
A neighborhood grocer for more than 100 years, Stop & Shop is focused on delivering a wide assortment at a great value. Its GO Rewards loyalty program delivers personalized offers and allows customers to earn points that can be redeemed for gas or groceries. Stop & Shop customers can choose how they want to shop - in-store or online for delivery or pickup. Stop & Shop is committed to fighting hunger in its communities and working to ensure no student has to go to school hungry through the Stop & Shop School Food Pantry Program. The Stop & Shop Supermarket Company LLC is an Ahold Delhaize USA Company and employs over 50,000 associates and operates more than 350 stores in Connecticut, Massachusetts, Rhode Island, New York, and New Jersey.

Location

Stop & Shop
930 North Colony Road, Wallingford, CT
06492, United States

Hours

Reviews

4.1
1,212 reviews
5 stars
589
4 stars
357
3 stars
138
2 stars
52
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Several reviews highlighted poor customer service experiences, particularly with rude employees and unhelpful management.

Cleanliness

The store is generally reported as clean and well-organized, although some customers noted issues with the bathrooms and self-checkout areas.

Product Quality

There are mixed reviews regarding product quality, with some customers praising fresh produce and meats, while others reported issues with rotten or substandard items.

Pricing

Many customers expressed dissatisfaction with high prices, often comparing them unfavorably to competitors.

Employee Helpfulness

While some reviews mentioned rude staff, many customers appreciated the helpfulness and friendliness of various employees.
  • BB
    Bridie Bradbury
    6 days ago
    5.0
    Stop and shop is the best. Great selections and wide varieties! Employees there are wonderful!
  • JP
    Junior Prince
    Nov 7, 2025
    5.0
    Always satisfied
  • LH
    Lindsey Herdan
    Oct 26, 2025
    1.0
    The front end employee Sonja was incredibly rude to the girl working at self checkout and us while trying to check out. She made us uncomfortable as customers and we felt so terrible for the employee. She shouldn’t work in customer service and is a horrible representation of the store.
  • DC
    David Clack
    Oct 9, 2025
    4.0
    This store is usually very clean, well merchandised and stocked with very nice seasonal displays and appropriate items. They did not have what I was looking for this trip but I enjoyed the Autumn scenery.
  • NE
    norah e
    Sep 27, 2025
    3.0
    A night manager publicly berated the guy working in deli and I felt really bad for him. I'm a customer and I was standing right there & she was being very nasty to him and treating him like a lazy scumbag. She was being very nasty to him. That conversation should've been had in private. That's not how we treat deli workers in America.

Frequently Asked Questions About Stop & Shop

What services does Stop & Shop offer for shopping convenience?

Stop & Shop offers in-store shopping, online shopping with options for delivery and pickup.

What are the store hours for Stop & Shop at 930 North Colony Road, Wallingford, CT?

The store is open Monday through Saturday from 7:00 AM to 10:00 PM, and Sunday from 7:00 AM to 9:00 PM.