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McDonald's

3.9
(1330 reviews)

Business Details

608 N Colony, Wallingford, CT
06492, United States
(203) 269-2619
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
608 N Colony, Wallingford, CT
06492, United States

Hours

Reviews

3.9
1,330 reviews
5 stars
579
4 stars
337
3 stars
200
2 stars
83
1 star
131

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising fast and friendly service while others report slow service and unhelpful staff.

Food Freshness

Many customers appreciate the freshness of the food, particularly the fries, but there are complaints about receiving cold or old food.

Cleanliness

The cleanliness of the restaurant is noted positively by some, while others report unsanitary conditions.

Management Issues

Several reviews mention issues with management, including rude behavior and poor handling of customer complaints.

Order Accuracy

There are frequent complaints about incorrect orders and missing items, leading to customer frustration.
  • SG
    Sara Gorman
    Feb 18, 2026
    5.0
    This is the cleanest and most family friendly McDonald's I've ever experienced. All the staff are insanely nice. We had our sons 4th birthday here, and Jackie the manager made sure it was perfect. We come once a week for a playdate and love seeing Jackie and the other staff. Customers for life <3
  • DC
    Daniel Corvino
    Feb 5, 2026
    5.0
    This is the only McDonald's I know of that has a play place. My kids love it. Food and service is always good. They recently had their 50th anniversary where they were giving away .50 cent food items. And I noticed there is a space in the library that was donated by the family that owns this McDonald's. I wouldn't normally waste my time reviewing a McDonald's but I really appreciate how this place tries to be part of the kids community.
  • GY
    Gregory Yorkshaitis
    Jan 14, 2026
    5.0
    Very quick service at this location. Food at drive thru comes out hot. Window workers are kind and friendly.
  • MW
    Matt W.
    Jan 3, 2026
    4.0
    This location has always had great service and staff, so my only complaint is...why dont you guys ever have the Hot Mustard, its the best nugget dip.
  • MM
    Moe
    Dec 18, 2025
    2.0
    I usually go to this McDonald’s because it’s the closest location to me, but unfortunately my experiences here have been consistently disappointing. The employees often seem disengaged and unhelpful. On multiple occasions, when a promo code or mobile code didn’t work, I showed it to the staff and even tried it again in front of them. Instead of offering any assistance or explanation, they simply said it didn’t work and stared at me, which was extremely uncomfortable and frustrating. Service is also very slow. There are times when it feels unclear what’s happening in the back, as orders take far longer than expected even when the restaurant isn’t busy. On top of that, the location is often dirty, which makes the overall experience even worse. My most recent visit was especially frustrating. I noticed that when I asked for fresh fries, the employee working the fry station appeared to give me fries that were clearly old rather than making a new batch. For a place where customers are paying for food and expecting basic quality and service, this is unacceptable. Overall, it’s really disappointing that this is the closest McDonald’s to me, because there always seems to be something wrong whether it’s the service, cleanliness, or food quality. I don’t expect perfection, but I do expect a reasonable level of professionalism and care, which this location consistently fails to provide.

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Wallingford, CT?

McDonald's in Wallingford, CT is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, they offer delivery services every day from 4:00 AM to 3:59 AM.

Brand Certified Facts from McDonald's

McDonald's partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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