McDonald's

3.9
1324 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
608 N Colony, Wallingford, CT
06492, United States

Hours

Reviews

3.9
1,324 reviews
5 stars
574
4 stars
337
3 stars
200
2 stars
83
1 star
130

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported slow service, unhelpful staff, and issues with order accuracy.

Cleanliness

Mixed reviews on cleanliness; some praised the restaurant while others noted dirty conditions.

Food Quality

Inconsistent food quality, with complaints about cold or improperly prepared items, but some customers praised the freshness.

Customer Experience

Several reviews highlighted poor customer service, particularly from management, while others noted positive interactions with staff.
  • MW
    Matt W.
    Jan 3, 2026
    4.0
    This location has always had great service and staff, so my only complaint is...why dont you guys ever have the Hot Mustard, its the best nugget dip.
  • JR
    Johnny Rivera
    Jan 1, 2026
    5.0
    Simply amazing!!!... 😁🥰
  • MM
    Moe
    Dec 18, 2025
    2.0
    I usually go to this McDonald’s because it’s the closest location to me, but unfortunately my experiences here have been consistently disappointing. The employees often seem disengaged and unhelpful. On multiple occasions, when a promo code or mobile code didn’t work, I showed it to the staff and even tried it again in front of them. Instead of offering any assistance or explanation, they simply said it didn’t work and stared at me, which was extremely uncomfortable and frustrating. Service is also very slow. There are times when it feels unclear what’s happening in the back, as orders take far longer than expected even when the restaurant isn’t busy. On top of that, the location is often dirty, which makes the overall experience even worse. My most recent visit was especially frustrating. I noticed that when I asked for fresh fries, the employee working the fry station appeared to give me fries that were clearly old rather than making a new batch. For a place where customers are paying for food and expecting basic quality and service, this is unacceptable. Overall, it’s really disappointing that this is the closest McDonald’s to me, because there always seems to be something wrong whether it’s the service, cleanliness, or food quality. I don’t expect perfection, but I do expect a reasonable level of professionalism and care, which this location consistently fails to provide.
  • JS
    John Schaefer
    Dec 14, 2025
    1.0
    Ordered on mobile app and they shorted out order. Didn’t bother to send a notification or text through mobile app to let us know. Had to return to the location and didn’t refund my order for the inconvenience.
  • EN
    erny nava
    Dec 11, 2025
    5.0
    great and clean restaurant

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's in Wallingford, CT?

McDonald's in Wallingford, CT is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, they offer delivery services every day from 4:00 AM to 3:59 AM.