Chipotle Mexican Grill

3.3
737 reviews
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About

Mexican Restaurant
Chipotle Wallingford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1094 N Colony Rd, Wallingford, CT
06492, United States

Hours

Reviews

3.3
737 reviews
5 stars
263
4 stars
144
3 stars
70
2 stars
51
1 star
209

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant consistently received complaints about being dirty, with overflowing trash, unclean tables, and unsanitary conditions.

Food Quality

Customers reported issues with food quality, including burnt chicken, undercooked rice, and missing ingredients.

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and unprofessional.

Order Accuracy

Many customers experienced problems with incorrect orders, missing items, and inadequate portion sizes.

Management Issues

Frequent mentions of poor management practices, including lack of staff training and inadequate food preparation.
  • SS
    Sally
    4 days ago
    1.0
    Shut this place down!!! The food was cold, though the employees were polite to me but not my friend they had a horrible attitude towards my friend. We didn’t wait too long however so disappointing when we got home. The rice had so many hard parts and was not cooked all the way. Not enough lettuce and the chicken was shredded to bits and pieces almost inedible at some points. Will never come back to this place. You can tell that nobody wants to work there and management and corporate are a hot mess. None of the cheese melted at all and the entire bowl was cold. It was such a mess in there too.
  • SL
    samantha lashvili
    6 days ago
    1.0
    Finished my 12 hour shift as a registered nurse and was craving chipotle. I instantly regretted my choices of coming to chipotle due to the disgusting behaviors of the staff. I cant imagine being that miserable and rude to customers? After taking care of people all day, I get off my shift, go get food and I get treated like a dog by the workers? Yeah I dont think so, I will stick to Moe’s :) I have been to this chipotle a couple of times and lets just say I have witnessed the staff fighting eachother and customers like a bunch of children. If you dont know how to a treat a human with respect and dignity, I suggest finding a different job! Do better chipotle because this place disgusts me!
  • BM
    Brittney Melin
    Nov 15, 2025
    1.0
    I jokingly said to my husband that there was only going to be two pieces of chicken left on their line when we got there yesterday at 6pm but there was also, no meat at all, no cheese, no guac, no wraps. The kid who made our food was running between the main food line and another in the back where you can’t see anything and carrying the spoon or tongs across the register area and back to our burritos (gross?) the guy behind him was sharpening a knife for 5 mins with meat sitting on the counter in their prep area, after they finished my burrito with the scraps of corn salsa and sofritas that were left, he started to cut steak so my husband asked if he could have that and the employee rolled their eyes lol like it was asking a lot for … food for the burrito. When she finished putting together the burrito she rolled it into like a snowball? It was just a round hot mess. The employee didn’t know how to make a kids quesadilla and started putting all the items in the container like build your own tacos, then the manager (I’m assuming? Idk. I told her there was no meat when she was checking me out asking what protein my husband was getting, and she looked at me like why are you talking to me and didn’t move at all so I’m assuming she was a manager just a really bad one) It took two employees to figure out how to make a kids quesadilla, the above manager? Yelled at them down the line and said oh my godddddd when they started making it like tacos. Then someone got nailed with a tray of queso and it went everywhere and the employee shrieked and then someone else yelled omg are you burned while the other two employees laughed?? We debated whether to eat there but literally every single table was so disgusting and based on these reviews I honestly can’t understand how the health inspector hasn’t given this location a visit Oh yeah, and when we got home our food was ICE cold. We live 6 minutes away. How could that happen unless the rice and beans and proteins were already cold? Literally gross.. I get that finding good staff is hard but this location can’t find one employee with a good personality that can make a burrito or clean a table??? it’s not like there was no food because they were super busy and the employees were like hey sorry about that. They looked at us like we were an inconvenience for just existing. I’ve never wanted 40 dollars back more than I do rn.
  • JS
    Juan Santiago
    Nov 12, 2025
    1.0
    The place was a mess. The food station was a mess. All the food was overly spicy and I don't add any hot stuff to my order. It was the worst experience I ever had at a Chipotle.They were also rude as hell.
  • JM
    Jess Mess
    Nov 9, 2025
    2.0
    Two stars is allot! The employees were the rudest people I've ever meet! One of them actually stopped serving me.So he can serve his friend that walked in, who he gave their meal for free the place was disgusting!

Frequently Asked Questions About Chipotle Mexican Grill

What is the address of Chipotle Mexican Grill in Wallingford?

The Chipotle Mexican Grill in Wallingford is located at 1094 N Colony Rd, Wallingford, CT 06492.

What are the operating hours for Chipotle Mexican Grill in Wallingford?

Chipotle Wallingford is open daily from 10:45 AM to 11:00 PM.