Dunkin'

3.5
392 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Vernon, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
444 Hartford Tpke, Vernon, CT
06066, United States

Hours

Reviews

3.5
392 reviews
5 stars
159
4 stars
65
3 stars
51
2 stars
29
1 star
88

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and dismissive behavior from staff, leading to a negative customer experience.

Order Accuracy

Many customers reported frequent mistakes with their orders, including incorrect items and missing ingredients.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty environments and food safety concerns.

Service Speed

Customers consistently complained about slow service, with long wait times reported during peak hours.

Mixed Experiences

While some customers praised friendly staff and good service, these positive experiences were overshadowed by the overall negative feedback.
  • DS
    DON SKEWES
    4 days ago
    2.0
    Coffee seems to have gone downhill. and prices sky rocketed
  • ID
    Ivan Devevo
    Nov 15, 2025
    1.0
    I stopped at this Dunkin’ 11/14/25 and I left extremely upset. The young african american girl working the drive-thru gave me attitude from the second she started talking- sighing loudly, acting annoyed, and giving me dirty looks when I pulled up to the window. When I asked a simple question about my order, she rolled her eyes and slammed the window right in my face without saying anything!!! She took way longer than necessary to hand me one drink, and when she did, she barely opened the window and shoved it at me. The whole thing felt so disrespectful and completely uncalled for, especially that early in the morning. I’ve never been treated like that at any Dunkin, and it actually put me in a bad mood for the rest of the day because of how incredibly unnecessary it was… like I do not understand the lack of professionalism and basic kindness. I get having bad days, but this isn’t my first negative experience here and I won’t be coming back to this location after that experience. Avoid
  • JD
    jessie davis
    Nov 15, 2025
    1.0
    I stopped by this Dunkin’ last week on Thursday (11/6/25) around 8:30 AM, and the food was honestly disappointing. The bagel I ordered was barely warmed and had a stale, chewy texture that made it disgusting to eat. The cream cheese was slapped on unevenly and the whole thing tasted like it had been sitting out since the night before. Even the hash browns were cold in the middle, which was the biggest letdown. I mean how do you not even warm hash browns properly at 8:30am!!! That’s peak time. I’ve had much better quality and experience at other Dunkin’ locations, so this really stood out in a bad way. I don’t think I’ll be coming back anytime soon unless things improve and they get NEW MANAGEMENT !
  • JJ
    Josue
    Nov 15, 2025
    1.0
    This Dunkin is just not it. Every time I pull up, the service is beyond slow and the workers act like they don’t even wanna be there, which I can’t say I blame them. I don’t either. My coffee is either cold or just straight up wrong half the time. The vibe inside is kinda messy too, like nobody’s keeping up with cleaning and no one really cares. I tried giving them a few chances, but it’s the same thing every visit. I’m done wasting my time and money here. If any one recommends this to you, know they do not like you !!
  • MC
    MIXED Coordinators
    Nov 15, 2025
    1.0
    Horrific experience. My organization utilized this Dunkin location to cater an event for disabled first generation students at the University of Connecticut. Not only were the staff here extremely rude alongside the manager, we could hear subtle remarks being made against our students based on their ‘dis’abilies. The catering order was wrong- we had ordered a set amount of variety donuts but many looked like they were melted and they shorted us 2 dozen donuts, alongside not giving us enough supplies (cups, napkin, etc). Highly recommend you AVOID this business !

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Vernon, CT?

Dunkin' in Vernon, CT is open 24 hours a day, seven days a week.

What holiday drinks are available at Dunkin' during the holiday season?

Dunkin' offers the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher as part of their holiday menu.