Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported rude and unprofessional service, including long wait times and incorrect orders.
Food Quality
Many reviews highlighted cold, stale, or improperly prepared food, with some customers expressing concerns about food safety.
Cleanliness Concerns
Several customers noted unsanitary conditions, including hair in food and unclean dining areas.
Inconsistent Experience
While some customers had positive experiences with quick service and good food, many others reported frequent mistakes and poor service.
RG
Robert Gogoj
6 days ago
1.0
I ordered Dave's combo meal through the drive-thru and it was the worst experience.
My sandwich and fries weren't even warm.
I’m very disappointed !!!!!!!!
FD
Finn Dawson
Jan 1, 2026
5.0
Wendy's is always a great choice for fast food
OJ
Orlando Rivera, Jr.
Dec 29, 2025
2.0
This place was very disorganized. We had to repeat our order several times because they seemed like they didn't understand what we wanted. After a bit of a wait, nothing too crazy, they got the entire order wrong. A manager had to come over and confirm that it was incorrect. He made it right and got us everything we ordered but then, when we went to get our drinks, there was no ice and out of the 8,946 beverage options, maybe 5 were available. Of the available drink options, all were diet or zero sugar or something like that, nothing that most people typically drink. The furniture was run down to the point that the seats were duct taped! The dining room was messy and slippery. It was rainy so I get that there will be some moisture on the ground but in the entire time that my wife and I were there, not once was anyone observed mopping, putting down caution signs, or anything to try to stay on top of it. Overall, poor experience. My wife and I won't be returning.
GM
George Morrissette
Dec 18, 2025
5.0
Always a pleasure to go to Wendy's. Never had a problem yet.
EV
Eaztbeazt Videos
Dec 3, 2025
1.0
Go there for breakfast. Went there at 11pm, starving. It took forever and some guy with green hair everywhere, hoping it’s not in my food gives me cold food. It took long enough that they could’ve made the bread by hand first. I’ve seen employees fighting each other in there and the management must be horrible. My fries taste like they’ve been sitting for the last 2hrs. Nobody was there at all, idk why I’m getting cold food after watching like I was in line.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours for Wendy's in Vernon Rockville, CT?
The drive-thru is open from 7:00 AM to 1:00 AM Monday through Thursday, 7:00 AM to 2:00 AM on Friday, 8:00 AM to 2:00 AM on Saturday, and 8:00 AM to 1:00 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location in Vernon Rockville, CT serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is Wendy's open for dine-in and takeout?
Yes, Wendy's Vernon Rockville location serves dine-in, has takeout, drive-thru, and offers delivery where available.
Where can I order Wendy's food online or through an app?
You can order Wendy's food online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment options does Wendy's accept at Vernon Rockville?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments at this location.
How can I contact the Wendy's Vernon Rockville location for questions or feedback?
You can call Wendy's at (860) 288-1439, or reach customer care via live chat and feedback forms on the Wendy's Contact page online or by calling 888-624-8140.
Where is Wendy's located in Vernon Rockville, CT?
Wendy's is located at 145 Talcottville Road, Vernon Rockville, CT 06066.
Are there other fast food restaurants near Wendy's at 145 Talcottville Road?
Yes, nearby fast food restaurants include Taco Bell and another Wendy's.
What nearby places of interest can I visit before or after dining at Wendy's?
Nearby places include Mint Spa for relaxation, Starbucks for coffee, and Friendly's for American dining and ice cream.
Are there useful services close to Wendy's Vernon Rockville that customers might need?
Yes, nearby services include UPS Access Point for shipping, several mobile phone stores like Verizon and AT&T, and AFC Urgent Care for medical needs.