Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported issues with incorrect orders, missing items, and wrong food being served.
Service Quality
Many reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.
Food Quality
Customers frequently complained about cold food, undercooked items, and unsanitary conditions, including hair found in food.
Cleanliness
While some noted cleanliness in the dining area, others reported serious hygiene concerns among staff and unsanitary food handling.
Management Issues
Several reviews pointed to ineffective management, with complaints about staff training, order handling, and overall restaurant operations.
MS
Matthew Saunders
Nov 17, 2025
5.0
Brandon was amazing and was very for the customer and I’ll be voting again! Thank him
CG
Chuck Gaudiosi
Nov 16, 2025
2.0
They lost our reservations good food overpriced small portions.
BN
Brianna N
Nov 13, 2025
1.0
Have a dairy allergy. Asked for a burger with no onion or cheese on 2 separate occasions. Got a burger with cheese and onion.
AF
Amiera Fyffe
Oct 13, 2025
1.0
They keep on forgetting my order I feel like they have short term memory lost or their ears don’t work.
AS
Ashley Smith
Oct 12, 2025
1.0
I understand that it’s fast food and I shouldn’t expect too much. However, there’s no excuse for hair in the food. That is disgusting. they forgot my strawberry lemonade as well.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Vernon Rockville, CT?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Vernon Rockville, CT into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (860) 288-1439.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Vernon Ct Wendy’s serve breakfast?
Yes, this Wendy’s location in Vernon Rockville, CT serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours for Wendy's in Vernon Rockville, CT?
The drive-thru is open from 7:00 AM to 1:00 AM Monday through Thursday, 7:00 AM to 2:00 AM on Friday, 8:00 AM to 2:00 AM on Saturday, and 8:00 AM to 1:00 AM on Sunday.
Does this Wendy's location serve breakfast?
Yes, this Wendy's location in Vernon Rockville, CT serves breakfast, including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is Wendy's open for dine-in and takeout?
Yes, Wendy's Vernon Rockville location serves dine-in, has takeout, drive-thru, and offers delivery where available.
Where can I order Wendy's food online or through an app?
You can order Wendy's food online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment options does Wendy's accept at Vernon Rockville?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments at this location.
How can I contact the Wendy's Vernon Rockville location for questions or feedback?
You can call Wendy's at (860) 288-1439, or reach customer care via live chat and feedback forms on the Wendy's Contact page online or by calling 888-624-8140.
Where is Wendy's located in Vernon Rockville, CT?
Wendy's is located at 145 Talcottville Road, Vernon Rockville, CT 06066.
Are there other fast food restaurants near Wendy's at 145 Talcottville Road?
Yes, nearby fast food restaurants include Taco Bell and another Wendy's.
What nearby places of interest can I visit before or after dining at Wendy's?
Nearby places include Mint Spa for relaxation, Starbucks for coffee, and Friendly's for American dining and ice cream.
Are there useful services close to Wendy's Vernon Rockville that customers might need?
Yes, nearby services include UPS Access Point for shipping, several mobile phone stores like Verizon and AT&T, and AFC Urgent Care for medical needs.