Wendy's

3.2
930 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
145 Talcottville Road, Vernon Rockville, CT
06066, United States

Hours

Reviews

3.2
930 reviews
5 stars
280
4 stars
190
3 stars
115
2 stars
93
1 star
252

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and wrong food being served.

Service Quality

Many reviews highlighted poor customer service, including rude staff, long wait times, and unprofessional behavior.

Food Quality

Customers frequently complained about cold food, undercooked items, and unsanitary conditions, including hair found in food.

Cleanliness

While some noted cleanliness in the dining area, others reported serious hygiene concerns among staff and unsanitary food handling.

Management Issues

Several reviews pointed to ineffective management, with complaints about staff training, order handling, and overall restaurant operations.
  • MS
    Matthew Saunders
    Nov 17, 2025
    5.0
    Brandon was amazing and was very for the customer and I’ll be voting again! Thank him
  • CG
    Chuck Gaudiosi
    Nov 16, 2025
    2.0
    They lost our reservations good food overpriced small portions.
  • BN
    Brianna N
    Nov 13, 2025
    1.0
    Have a dairy allergy. Asked for a burger with no onion or cheese on 2 separate occasions. Got a burger with cheese and onion.
  • AF
    Amiera Fyffe
    Oct 13, 2025
    1.0
    They keep on forgetting my order I feel like they have short term memory lost or their ears don’t work.
  • AS
    Ashley Smith
    Oct 12, 2025
    1.0
    I understand that it’s fast food and I shouldn’t expect too much. However, there’s no excuse for hair in the food. That is disgusting. they forgot my strawberry lemonade as well.

Frequently Asked Questions About Wendy's

Is Vernon Ct Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.