Wendy's

3.2
942 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
145 Talcottville Road, Vernon Rockville, CT
06066, United States

Hours

Reviews

3.2
942 reviews
5 stars
287
4 stars
191
3 stars
115
2 stars
94
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional service, including long wait times and incorrect orders.

Food Quality

Many reviews highlighted cold, stale, or improperly prepared food, with some customers expressing concerns about food safety.

Cleanliness Concerns

Several customers noted unsanitary conditions, including hair in food and unclean dining areas.

Inconsistent Experience

While some customers had positive experiences with quick service and good food, many others reported frequent mistakes and poor service.
  • RG
    Robert Gogoj
    6 days ago
    1.0
    I ordered Dave's combo meal through the drive-thru and it was the worst experience. My sandwich and fries weren't even warm. I’m very disappointed !!!!!!!!
  • FD
    Finn Dawson
    Jan 1, 2026
    5.0
    Wendy's is always a great choice for fast food
  • OJ
    Orlando Rivera, Jr.
    Dec 29, 2025
    2.0
    This place was very disorganized. We had to repeat our order several times because they seemed like they didn't understand what we wanted. After a bit of a wait, nothing too crazy, they got the entire order wrong. A manager had to come over and confirm that it was incorrect. He made it right and got us everything we ordered but then, when we went to get our drinks, there was no ice and out of the 8,946 beverage options, maybe 5 were available. Of the available drink options, all were diet or zero sugar or something like that, nothing that most people typically drink. The furniture was run down to the point that the seats were duct taped! The dining room was messy and slippery. It was rainy so I get that there will be some moisture on the ground but in the entire time that my wife and I were there, not once was anyone observed mopping, putting down caution signs, or anything to try to stay on top of it. Overall, poor experience. My wife and I won't be returning.
  • GM
    George Morrissette
    Dec 18, 2025
    5.0
    Always a pleasure to go to Wendy's. Never had a problem yet.
  • EV
    Eaztbeazt Videos
    Dec 3, 2025
    1.0
    Go there for breakfast. Went there at 11pm, starving. It took forever and some guy with green hair everywhere, hoping it’s not in my food gives me cold food. It took long enough that they could’ve made the bread by hand first. I’ve seen employees fighting each other in there and the management must be horrible. My fries taste like they’ve been sitting for the last 2hrs. Nobody was there at all, idk why I’m getting cold food after watching like I was in line.

Frequently Asked Questions About Wendy's

Is Vernon Ct Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the drive-thru hours for Wendy's in Vernon Rockville, CT?

The drive-thru is open from 7:00 AM to 1:00 AM Monday through Thursday, 7:00 AM to 2:00 AM on Friday, 8:00 AM to 2:00 AM on Saturday, and 8:00 AM to 1:00 AM on Sunday.