McDonald's

Reviews

• MM

  Manzfam

  6 days ago
  5.0
  They had amazing night service, it was 2:40 and food was perfect, made with love. Thank you guys!
• LM

  Lisaly Munoz

  Jan 4, 2026
  2.0
  Good food , but you can tell this is super busy McDonald. They took long
• BV

  bruno vilaça

  Dec 19, 2025
  1.0
  Cheeseburger came with its paper opened touching receipt and everything in the bag. Asked the manager a new one he laughed at my face and said that nothing is wrong and thats is how they do the burgers! More team members came and start making jokes! Thats the worst mc donalds ive ever been
• MM

  Mago Macaw

  Dec 15, 2025
  1.0
  We keep running into an extremely annoying issue where we place an online order, drive all the way to the damn place, then they say they're closed until breakfast. We've brought this up during a time when we were able to pick up an order at night and were told it's 24/7 and shouldn't be closed like this. Unsure if it's an employee closing up when they shouldn't or what the case is but we shouldn't be allowed to place an order if they can't serve any food. The fact this has happened multiple times is uncool and we're done trying. Love McDonald's but it isn't worth the hassle, wasted gas, and wasted time we could have spent finding another food option.
• NV

  Nunya (Vascous)

  Dec 11, 2025
  1.0
  I'm writing to express my absolute frustration with the staff at your McDonald's located at 74 Reservoir Road in Vernon, CT. My recent visit was an embarrassing display of how poorly a customer can be treated over something as simple as a drink. I used the McDonald's app, pulled up my code, and your worker accepted it. Then, your system experienced an error, and instead of honoring the promotion or having a manager override it (as any competent team would), I was told they wouldn't continue doing so because it was clearly an app issue. As if I, the customer, were somehow responsible for McDonald's digital failures. Let me be very clear: If your corporation pushes an app, encourages its use, and runs promotions through it, then it is absolutely your responsibility to make sure your stores honor it, not mine to suffer because your staff can't be bothered to help. The worker I dealt with was dismissive, unprofessional, and made it abundantly obvious she had zero interest in resolving anything. She essentially told me they wouldn't get their money if they honored the code, which is not only inappropriate to say to a customer, but also completely absurd. Your internal reimbursement process is not my problem, and I shouldn't be punished for using your official, up-to-date app exactly as intended. I left without the drink I came for and with the impression that this location simply does not care about customer experience, consistency, or basic problem-solving. If this is the standard you're comfortable with, it's embarrassing. I expect this incident to be addressed, and I genuinely hope the staff receives training on how to actually assist customers instead of pushing them out the door over an issue that was entirely on your end.

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