Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.6
2,122 reviews
5 stars
775
4 stars
506
3 stars
405
2 stars
154
1 star
282
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback indicates a significant inconsistency in customer service, with many reviews highlighting rude behavior from night staff and management, while some day staff received praise for their friendliness.
Order Accuracy
Numerous customers reported issues with incorrect orders, including missing items and wrong food being served, leading to frustration and dissatisfaction.
Cleanliness
The restaurant is generally noted for being clean, with some reviews specifically mentioning clean bathrooms and well-maintained dining areas.
Operational Hours
Many customers expressed frustration over the restaurant's inconsistent hours, particularly regarding claims of being open 24 hours, with reports of being turned away during late-night visits.
Food Quality
While some customers praised the food for being hot and fresh, others reported issues with food quality, such as cold items and poorly prepared meals.
- ATAnarchys TwinNov 13, 20255.0Great MD, ALWAYS FRESH GREAT MANAGEMENT. CLEAN
- AAAli AlhashemiNov 9, 20252.0They made a mistake with my order. Tried to discuss it at the window with the lady who handed me over the food, she doesn't speak English. She had to call someone who can speak English just to be able to communicate.
- AAadriannaNov 2, 20252.0Open 24 hours my ass
- RSRiley SummersNov 2, 20251.0I mean I guess people have the right to be grumpy at 3:17 in the morning but I was waiting in this line for about 30+minutes because I had just got off work and hadn’t eaten all night. I get up I get my normal, 2 quarter pounder with cheese with LIGHT onions, still with the ketchup and mayo and pickles on it. I was givin two with just onion, I had no problem with it until I pulled back around, and I was given an attitude and eyes rolled and scarfed at, but I’m going to presume the nighttime manager, He was flat out, just rude and quite frankly disgusting. Like I get that it’s early or late for him but geez, a little bet of good customer service goes a long way, I deal with customers complaining all night, last thing I want/need is to go grab some food real quick as I’m hungry and tired and receive attitude from the employee. Quite frankly very unProfessional
- JLJorge Enrique Muñoz LondoñoOct 31, 20254.0Muy bueno el servicio
Frequently Asked Questions About McDonald's
What are the operating hours for McDonald's at 74 Reservoir Rd, Vernon Rockville, CT?
McDonald's is open 24 hours a day, every day of the week at this location.
Does this McDonald's location offer delivery services?
Yes, McDonald's offers delivery every day from 4:00 AM to 3:30 AM through their online ordering service.
Can I use drive-thru services at this McDonald's?
Yes, the drive-thru is open 24/7 at this McDonald's location.
What types of pickup and delivery services are available at this McDonald's?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at McDonald's 74 Reservoir Rd?
This McDonald's accepts American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is there a mobile app for ordering McDonald's food?
Yes, you can order using the McDonald's app available for iOS and Android.
Where is McDonald's located?
McDonald's is located at 74 Reservoir Rd, Vernon Rockville, CT 06066, USA.
What nearby fast food options are available around this McDonald's?
Nearby fast food options include Burger King and Subway, which offer alternatives for quick meals.
Are there nearby services or shops useful to customers visiting McDonald's?
Yes, nearby locations include Shell and Mobil gas stations for fueling needs, as well as Aveda and Total Nails & Spa for beauty and wellness services.
What attractions or community spots are close to McDonald's at 74 Reservoir Rd?
Customers can check out Grossi Dance and Performing Arts Academy nearby for performing arts activities and the community-focused Northeast Christians At Work organization.