McDonald's

3.4
870 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1951 Norwich New London Tpke, Uncasville, CT
06382, United States

Hours

Reviews

3.4
870 reviews
5 stars
278
4 stars
188
3 stars
169
2 stars
75
1 star
160

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to frustration.

Service Quality

Feedback varied widely, with some praising friendly staff while others experienced rudeness and poor communication.

Speed of Service

Customers frequently mentioned slow service, particularly in the drive-thru, with long wait times reported.

Cleanliness

Some reviews highlighted cleanliness as a positive aspect, while others noted dirty tables and unsanitary conditions.

Food Quality

Mixed reviews on food quality, with some enjoying fresh items while others received cold or poorly prepared food.
  • MM
    Melissa
    Nov 2, 2025
    1.0
    they gave us expired milk for my son. no sauce on my husbands buffalo chicken sandwich. fries were cold. 0/10 recommend.
  • AB
    Adam Blais
    Oct 22, 2025
    1.0
    What’s the point of mobile ordering and the guy at the window double checking the name and code to still hand me the wrong food. This location has become as poor as the one the closed by Mobil further up the road
  • RF
    Raheim Fields
    Oct 13, 2025
    1.0
    Always check your bag to make sure you have everything I been here multiple times and it seems like they always forget somthing and it’s sad because it be a small order how to you mess up !!!
  • SC
    Suzanne Chapman
    Sep 30, 2025
    5.0
    This team was rocking it this morning!
  • GJ
    Grace Jones
    Sep 22, 2025
    1.0
    I haven’t had such a bad McDonalds visit in a while. I had a small mobile order, and I was kept waiting in the drive-thru for over 30 minutes. When I finally got my food, my frappe smelled like mold or cigarettes or something. I usually have good service with this McDonalds, so I am very disappointed.

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's in Uncasville, CT?

McDonald's in Uncasville, CT is open from 5:30 AM to 11:00 PM on weekdays and Sundays, and from 6:00 AM to 11:00 PM on Fridays and Saturdays for dine-in and standard services.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 5:30 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:30 AM to midnight on Fridays and Saturdays.