Dunkin'

Reviews

• LR

  Luke Racioppo

  Oct 23, 2025
  5.0
  Everybody here is absolutely amazing. Liz the manager is the best! Also big shoutout to Reyna, Michelle, Ana, Liz-Marie, Fredy. I come here every morning and sometimes, I don’t even want coffee I just love feeling like a valued customer and want to come in and chat! It starts my day on a great note and that’s thanks to the amazing team here. Thank you so much Dunkin Trumbull!!!
• AM

  Anthony Martiro

  Oct 18, 2025
  1.0
  Customer service here is absolutely horrible. Specifically, one man in general, a little on the short side with a scruffy beard that always gives me the dirtiest look whenever I walk in the store, like he’s pissed off to see me, when I’ve done absolutely nothing and have said absolutely nothing negative to anyone to create that response. There’s only two out of the whole staff that are actually nice and professional that greet me with a smile and we small talk while I place my order. It’s a shame because I live right up the street and this is where I get my coffee in the morning before work, but I’m starting to get tired of the horrible customer service. You’ve got workers coming and going like a revolving door and they all have bad attitudes. You barely see the same worker there multiple times a week. Coffee is made right most of the time but the food is always made horrible, and customer service is always horrible. Would definitely recommend to go to a different Dunkin if possible.
• TT

  Tygerseye Tygerseye

  Oct 11, 2025
  1.0
  I frequent different DD between stamford, norwalk and Trumbull. Sorry but this is the worst dunkin in the area. Drinks not made correctly even though I use the app. Cold hash browns. Sometimes it tastes like they don't even put an espresso shot in the latte just steamed milk. Drinks have come out absolutely scalding hot which ive never experienced at any DD. The employees working the drive thru are unfriendly. Seem annoyed you’re there. I get its busy, but so is every DD. Skip this one and find another location. Will not be back
• LM

  Lauren Mcclain

  Oct 2, 2025
  1.0
  The worst customer service ever. They screwed up 3 orders and were rude and argumentative about it denying that they screwed the orders up.
• TT

  tims691800s

  Oct 2, 2025
  1.0
  Literally the absolute worst Dunkin donuts I've ever been to. First you should hire associates that understand English! I ordered a bagel twist which I was never offered cream cheese with or was told it was an extra charge when I asked for it. Bagel was an absolute baseball bat it was so hard. Not even warmed up or was even offered that as well. I asked 3 times for orange juice before it registered with the sales lady! Then my sister in law had her order messed up and the manager started an argument with her! Read the past reviews, the manager obviously has problems.

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