Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with missing items and incorrect orders, leading to frustration.
Service Quality
Service experiences varied widely, with some praising the staff's friendliness while others noted rudeness and poor communication.
Food Quality
Food quality was inconsistent, with complaints about cold items and poorly prepared meals, though some customers enjoyed specific menu items.
Cleanliness
Several reviews highlighted concerns about cleanliness and food handling practices at this location.
Speed of Service
Customers experienced mixed reviews on service speed, with some noting quick service while others faced long wait times.
SR
Sara Rivera
Jan 2, 2026
5.0
The new tendys are delicious.
EE
Erk
Jan 2, 2026
1.0
I come to Wendy’s almost weekly, often they’re forgetting parts of my orders but today I walked in because they forgot nearly a whole meal and was berated by some old lady who insisted I was just trying to get free food. I wouldn’t be in there if I had all my food I just want to go home and eat with my family. This is by far the worst experience I’ve ever had in a Wendy’s. I’m hungry and I’m getting yelled at by some old woman? I order digitally so I don’t have to deal with people, I wouldn’t be in there if I didn’t have to be.
KC
Kyle Cranney
Dec 3, 2025
1.0
3 times now I have gone to get takeout here only to find I was missing one of the meals I ordered and paid for
EK
Erica Kozlak
Nov 10, 2025
1.0
Wendys needs to get ther shit together!!! Specially with door dash!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at Wendy's in Torrington, CT?
The drive-thru at Wendy's in Torrington is open daily from 7:00 AM to 2:00 AM.
Is the Torrington Wendy's location currently open?
Yes, the Torrington Wendy's is open and committed to serving customers every day.
Does this Wendy's location offer breakfast?
Yes, the Wendy's in Torrington serves breakfast including combos, sandwiches, coffee, and sides.
Can I order delivery from Wendy's in Torrington?
Yes, delivery may be available. Check the Wendy's app or order.wendys.com and enter your address to confirm delivery options.
What payment methods are accepted at Wendy's in Torrington?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback or contact this Wendy's location?
You can contact Wendy's at (860) 482-1226, use their Customer Care Live Chat, call 888-624-8140, or complete their Customer Satisfaction Survey online.
Where is Wendy's located in Torrington, CT?
Wendy's is located at 220 Dibble Street, Torrington, CT 06790.
What nearby places are close to Wendy's in Torrington that customers might visit?
Nearby places include The Cork Fine Wine & Spirits for drinks, Valvoline Instant Oil Change for automotive needs, and Torrington Savings Bank for financial services.
Are there any medical facilities near Wendy's Torrington location?
Yes, nearby medical centers include Stacy Taylor, MD, Trinity Health of New England Hoffman Heart and Vascular Institute, and Northwest Connecticut Medical Walk-In for urgent care.
How can nearby spots like Applebee's or Kurt's Mucke's Hot Dogs complement a visit to Wendy's?
Visitors might enjoy Wendy's for quick meals and then visit Applebee's Grill + Bar for a sit-down meal or Kurt's Mucke's Hot Dogs for a casual dining experience nearby.