Wayback Burgers

4.2
516 reviews

About

Burger JointAmerican RestaurantFast Food RestaurantWayback Burgers
We're a fast-casual burger joint serving fresh burgers, hand-dipped milkshakes and more.

Details

  • Welcomes familiesAvailable
  • Kid friendlyAvailable

Location

Wayback Burgers
320 East Elm Street, Torrington, CT
06790, United States

Hours

Reviews

4.2
516 reviews
5 stars
281
4 stars
139
3 stars
51
2 stars
18
1 star
27

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally praised the burgers and milkshakes, noting they were delicious and fresh, though some mentioned issues with temperature and consistency.

Service Issues

Several reviews highlighted problems with order accuracy and customer service, including unprofessional behavior from staff and unresolved complaints.

Pricing Concerns

Many customers felt the prices were high relative to portion sizes and overall value, with some expressing dissatisfaction over perceived cost-cutting measures.

Cleanliness and Atmosphere

The restaurant was frequently described as clean and inviting, contributing positively to the dining experience.

Staff Friendliness

The staff received numerous compliments for being friendly and efficient, enhancing the overall customer experience.
  • LL
    Lewis
    1 day ago
    5.0
    Extremely nice people and good fast food.
  • NN
    Nasser Abdo (Nas)
    Dec 29, 2025
    5.0
    10/10 burger. It’s up there with Five Guys
  • RL
    Rob Lozier
    Dec 17, 2025
    3.0
    Put in an online order for pick up. Customized my burgers and it all was highlighted on the app, only to get deleted once the order went through. Got 2 of my 3 burgers with just cheese. Ordered a chili cheese dog with no chili, not too pleased
  • GR
    Geoff Rabe
    Nov 19, 2025
    5.0
    Delicious greasy burgers as usual
  • AP
    Andrzej Poetek
    Nov 8, 2025
    2.0
    Two star review is pretty fair for this place. It used to be a lot a lot better under old management or ownership. It turned extremely cheap. The atmosphere. The lack of napkins ketchup and not to mention the owner wouldn't give me a paper cup to have a water and attempt to have me purchase a fountain drink.. The quantity of tater tots was a handful, burgers. We're Sorry looking and on a cold side. While dining there I noticed that they make the shakes and stuff ahead of time and put them in a fridge instead of making them fresh when somebody walks in. Just all around. Seems like whoever took over is trying to make cuts and increase their profit. The experience sucks

Frequently Asked Questions About Wayback Burgers

What types of food does Wayback Burgers in Torrington serve?

Wayback Burgers serves fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches in a fast-casual setting.

What are the operating hours for Wayback Burgers in Torrington?

Wayback Burgers is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday and Saturday from 11:00 AM to 10:00 PM.