Customers generally praised the burgers and milkshakes, noting they were delicious and fresh, though some mentioned issues with temperature and consistency.
Service Issues
Several reviews highlighted problems with order accuracy and customer service, including unprofessional behavior from staff and unresolved complaints.
Pricing Concerns
Many customers felt the prices were high relative to portion sizes and overall value, with some expressing dissatisfaction over perceived cost-cutting measures.
Cleanliness and Atmosphere
The restaurant was frequently described as clean and inviting, contributing positively to the dining experience.
Staff Friendliness
The staff received numerous compliments for being friendly and efficient, enhancing the overall customer experience.
LL
Lewis
1 day ago
5.0
Extremely nice people and good fast food.
NN
Nasser Abdo (Nas)
Dec 29, 2025
5.0
10/10 burger. It’s up there with Five Guys
RL
Rob Lozier
Dec 17, 2025
3.0
Put in an online order for pick up. Customized my burgers and it all was highlighted on the app, only to get deleted once the order went through. Got 2 of my 3 burgers with just cheese. Ordered a chili cheese dog with no chili, not too pleased
GR
Geoff Rabe
Nov 19, 2025
5.0
Delicious greasy burgers as usual
AP
Andrzej Poetek
Nov 8, 2025
2.0
Two star review is pretty fair for this place. It used to be a lot a lot better under old management or ownership. It turned extremely cheap. The atmosphere. The lack of napkins ketchup and not to mention the owner wouldn't give me a paper cup to have a water and attempt to have me purchase a fountain drink.. The quantity of tater tots was a handful, burgers. We're Sorry looking and on a cold side. While dining there I noticed that they make the shakes and stuff ahead of time and put them in a fridge instead of making them fresh when somebody walks in. Just all around. Seems like whoever took over is trying to make cuts and increase their profit. The experience sucks
What types of food does Wayback Burgers in Torrington serve?
Wayback Burgers serves fresh burgers, hand-dipped milkshakes, hot dogs, and chicken sandwiches in a fast-casual setting.
What are the operating hours for Wayback Burgers in Torrington?
Wayback Burgers is open Monday through Thursday and Sunday from 11:00 AM to 9:00 PM, and Friday and Saturday from 11:00 AM to 10:00 PM.
Which payment methods are accepted at Wayback Burgers in Torrington?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment options.
Does Wayback Burgers in Torrington offer delivery and pickup services?
Yes, they offer both in-store pickup and delivery.
Where is Wayback Burgers located in Torrington?
It is located at 320 East Elm Street, Torrington, CT 06790, USA.
How can I order food online from Wayback Burgers in Torrington?
You can place an order online for delivery or pickup through their website or directly via https://order.waybackburgers.com/menu/torrington.
Are there any nearby grocery stores to Wayback Burgers in Torrington?
Yes, ALDI USA, a grocery store and supermarket, is nearby and convenient for picking up groceries before or after your visit.
What entertainment options are near Wayback Burgers in Torrington?
The Torrington Movie Theater is close by, providing entertainment options for customers before or after their meal.
Are there other dining options near Wayback Burgers in Torrington?
Yes, nearby options include Vinny's Pizza & Italian Restaurant, Teriyaki Boy, Twin Colony Diner, and Dunkin' Donuts if you're interested in different cuisines.
How can I contact Wayback Burgers in Torrington for inquiries or feedback?
You can call them at +1 860-361-6624 or email F42@WaybackUSA.com for any questions or feedback.