Taco Bell

Reviews

• FV

  Frank Vallor

  Feb 28, 2026
  1.0
  Pulled into the drive through and they told us it would be 15-20 minutes for an order and he'd be with us on 5 minutes. They make excuses so they don't have to work all the time.
• CH

  Christine A. Hunter

  Feb 25, 2026
  5.0
  I am not sure why there are so many negative reviews. I guess you have to go at off peak times. I never had an issue with timing or the food. You can conveniently order from the app, the kiosk or in my case from the cashier. My food is always prompt and done right. My husband and I go several times a month. Yum.
• JB

  Jessica Brown

  Feb 24, 2026
  5.0
  Did a pick up order tonight, I had some coupons in the app. I have to say every item was on point! Last time we ordered, very bad experience- items missing or incorrect and the lady at counter was rude! But tonight! BEN! Ben’s the man! He was helpful and very kind! Our food was awesome and for once we came home and were happy we got Taco Bell for dinner!
• LR

  Laura Rosa

  Feb 20, 2026
  5.0
  Better tacobell than waterbury and bristol, veggies actually taste fresh, the mid day crew is polite and fast pace. They get food right first try. Let alone it is much cleaner inside than the other locations in other towns.
• JT

  James Taylor

  Feb 8, 2026
  1.0
  Long drive thru lines that go on for 45 minutes for 4 cars. The slowest drive thru line I have ever been in for such a lack of cars waiting. So after waiting an ungodly amount of time for your order you receive mostly taco shells/wraps and lettuce. This place doesn’t fill up any of their tacos or groditas. I won’t be coming back for a while at this point. It’s obvious the people in there don’t want to work or follow basic food preparation instructions. But there’s always time for the whole crew to cram out the side door and smoke constantly even with a long line at drive thru It’s okay whenever the drive thru timer gets too high they just unplug their car counter machine at the window. Not only that if you compare prices with other Taco Bell’s in Connecticut this particular location is way overpriced. Greedy franchisee operator, and a batch of employees who don’t know how to make food and give proper portions. This location should be investigated by Taco Bell for running this place so poorly. Maybe the owner should hire some employees who actually care and want to make food and not smoke constantly out the side door. The prices of this place are insanely high for fast food. In Danbury for example a Gordita costs $2 less than in Torrington and in Danbury they actually give you a decent portion of meat not just a bunch of lettuce and cheese. It’s like the franchisee is either trying to save money by giving less meat in the food or the employees are intentionally not filling up the food because they’re too lazy to heat up more. Lastly why is everything in Torrington so awful? Worst city in Connecticut and it shows

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