Chipotle Mexican Grill

2.9
313 reviews
Get DirectionsCallWebsite

Business Details

1313 E Main St, Torrington, CT
06790, United States
(860) 866-4116
https://www.chipotle.com
GoogleFacebookInstagramTwitterLinkedInPinterest

About

Mexican Restaurant
Chipotle Torrington is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1313 E Main St, Torrington, CT
06790, United States

Hours

Reviews

2.9
313 reviews
5 stars
107
4 stars
40
3 stars
20
2 stars
20
1 star
126

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and inattentive.

Food Quality

Many customers reported issues with food quality, including stale chips, undercooked rice, and incorrect orders.

Portion Sizes

Several reviews mentioned inconsistency in portion sizes, with many feeling that they received skimpy servings.

Cleanliness

Multiple customers noted unsanitary conditions in the restaurant, including dirty tables and improper food handling practices.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and friendly service at times, indicating that experiences can vary.
  • RV
    Rick V
    Nov 13, 2025
    5.0
    Always great service and food best deal for family of four in terms of takeout.
  • SC
    Sarah Cruz
    Nov 9, 2025
    1.0
    Something is ALWAYS MISSING OR WRONG with my order. And I FOUND a long piece of hair in my bowl!!! Last time ordering from here!
  • GC
    Gregg Carew
    Oct 11, 2025
    2.0
    Chicken bowl
  • KC
    konuri chandra
    Sep 26, 2025
    1.0
    Don’t go they put full of beans and rice. Over charged
  • SZ
    S Zavs
    Sep 9, 2025
    1.0
    Waited like a dope to be helped while two employees ahead of me were ordering. The ONE person ahead of them seemed as if she was intentionally trying to take her sweet time helping them. Not one employee out of the six in the front acknowledged me, even said ‘hello’. Was the longest & rudest experience at a Chipotle but judging by previous reviews would you expect anything less?!?
Read more reviews on Google

Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Torrington serve?

Chipotle Torrington offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill at 1313 E Main St, Torrington?

Chipotle Mexican Grill in Torrington is open daily from 10:45 AM to 11:00 PM.