Chipotle Mexican Grill

2.9
322 reviews
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Business Details

1313 E Main St, Torrington, CT
06790, United States
(860) 866-4116
https://locations.chipotle.com/ct/torrington/1313-e-main-st?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=3777
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About

Mexican Restaurant
Chipotle Torrington is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
1313 E Main St, Torrington, CT
06790, United States

Hours

Reviews

2.9
322 reviews
5 stars
109
4 stars
41
3 stars
20
2 stars
23
1 star
129

What are people saying?

AI-generated from recent customer reviews

Food Quality

Many customers reported issues with food quality, including undercooked rice, stale chips, and incorrect or skimpy portions.

Service Issues

Numerous reviews highlighted poor customer service, including rude staff, incorrect orders, and long wait times.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and unclean serving areas.

Inconsistent Experience

While some customers praised the food and service, many others expressed disappointment, indicating a lack of consistency in quality and service.
  • CR
    Chip Reid
    Dec 29, 2025
    5.0
    Rave reviews for Torrington, Ct. Chipotle! They have great and ample food offerings, wonderful and respectful service, and I feel that they take good care of me.
  • DK
    Donna Ketchin
    Dec 28, 2025
    2.0
    Rice quite hard n dry. Chicken over seasoned and dry. Skimpy on sour cream n cheese. Romaine was deep green bc it was frozen and limp.
  • JC
    Joel Colon
    Dec 15, 2025
    2.0
    Friendly dirty staff. The place is always dirty. Feels like you have to almost fight to get a decent quantity of food especially when you ask for guac.
  • DM
    Dylan M
    Dec 5, 2025
    1.0
    I’m here pretty regularly against my better judgement. Good luck getting something warm…let alone hot
  • CC
    Courtney Caplan
    Nov 26, 2025
    1.0
    The food was undercooked. They were extremely busy but rice was undercooked, veggies weren’t cooked or cut and they didn’t have half the options available. Paid for a meal I couldn’t eat, usually great but lesson learned, if they are busy, don’t go
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Frequently Asked Questions About Chipotle Mexican Grill

What type of food does Chipotle Mexican Grill in Torrington serve?

Chipotle Torrington offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the opening hours for Chipotle Mexican Grill at 1313 E Main St, Torrington?

Chipotle Mexican Grill in Torrington is open daily from 10:45 AM to 11:00 PM.