Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Thomaston Subway® Restaurant at 19 Waterbury Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I wish I could give this place negative stars. My husband walked in at 8:00 and was told that they were closing and that he “couldn’t make him a sandwich” when it infact says on their website, ON THEIR DOOR and everywhere else that they don’t close till 9:00. I then called over 15 times and every single time no one talked to me just answered and hung up. There is still 10 mins now till they close. I will be calling again tomorrow and asking for the manger. This is very unprofessional.
TB
Troy Brainerd
Jul 22, 2025
1.0
Went to pick up my online order. I used the drink fountain to fill my cup and this little bug dude came out and went into my soda. This honestly ruined my experience and made me feel icky eating my sandwich.
AC
Angelina Capozzi
Jul 18, 2025
1.0
I would leave zero stars if I could the older man working in there that is extremely rude and has terrible customer service. I ordered a meal with a bottle of Pepsi and he gave me a fountain drink. I showed him my receipt and my order on the app showing that I selected the actual small 20oz bottle of Pepsi and not a fountain drink. He refused to give me the bottle that I selected and paid for and insisted that I take the fountain drink, arguing that the receipt says 20oz. I then showed him that the bottle of Pepsi is in fact 20oz and he still would not rectify his error. He was shouting at me and telling me to leave the restaurant. There are so many other subways in this city I will never go to this one again and I don’t advise anyone else to. I was picking up the food for my lunch for later in the day, which is why I specifically ordered the bottle of Pepsi and not the fountain because the fountain would be melted and watery and gross by the time I actually eat my lunch later in the afternoon. He started to accuse me of trying to get things for free, as if I didn’t pay for my meal. He was extremely disrespectful and honestly disgusting behavior. He should not be working there or any customer service job for that matter.
LD
Linda Dapp
Jul 13, 2025
1.0
I didn't want to give it a star at all,but couldn't write a post if you didn't. This is the second time this happened. I am here at 8:20, the door and website say they close at 9. I walk in and the girl says we're closed. She says the hours on the door and website are wrong that we close at 8:30. I'm sitting out front as I write this and she and another girl are inside laughing. From here I will write a comment to the company itself. The last time this happened I spoken to a manager and they said they are supposed to work those hours and he thanked me for letting him know.
KR
katie b rutkowski
Jun 11, 2025
5.0
The Subway in Thomaston CT. makes the very best Subway Grinders by far, the service is Excellent! The owner and employees are not only polite, they always make sure to make your grinder exactly the way you want, and with a smile! 😃🌯👍
Where is the Subway restaurant located in Thomaston?
The Subway restaurant is located at 19 Waterbury Rd, Litchfield, Thomaston, CT 06787, USA.
What are the operating hours of the Subway at 19 Waterbury Rd?
The Subway is open every day from 9:00 AM to 9:00 PM.
Does this Subway location offer delivery and curbside pickup services?
Yes, this Subway offers both delivery and curbside pickup services for your convenience.
Can I dine in at the Subway restaurant on Waterbury Rd?
Yes, the Subway at 19 Waterbury Rd offers dine-in service.
Does the Subway in Thomaston provide catering services?
Yes, they offer catering services for your events and gatherings.
What types of meals does this Subway serve?
This Subway serves breakfast, lunch, and dinner, offering a variety of sandwiches, wraps, salads, and more.
How can I order food from the Subway at 19 Waterbury Rd?
You can order quickly and easily via their app, online, choose delivery, dine in, or use curbside pickup.
Are there other fast food options near Subway on Waterbury Rd?
Yes, nearby you can find several other fast food restaurants including multiple Subways and Epicure Pizza for pizza options.
What nearby places can I visit before or after dining at Subway on Waterbury Rd?
You might visit Foster’s Farm Market for fresh groceries, Tony’s Coffee Express for coffee and smoothies, or relax at Rafs pub and restaurant, all close to Subway.
Are there facilities nearby for errands that could be completed alongside a visit to Subway?
Yes, you can do your laundry at Holiday Laundromat LLC, purchase tobacco products at Shawn's Smoke & Vape Store, or pick up drinks at Black Rock Wine and Spirits nearby.