Dunkin'

4.0
452 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Thomaston, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
369 East Main St, Thomaston, CT
06787, United States

Hours

Reviews

4.0
452 reviews
5 stars
226
4 stars
103
3 stars
69
2 stars
17
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some praising friendly staff while others noted rude behavior and long wait times.

Food Quality

There were multiple complaints about food being cold, poorly made, or stale, alongside some positive remarks about fresh food.

Cleanliness

The cleanliness of the location received mixed reviews, with some customers noting clean bathrooms and a tidy environment, while others mentioned dirty cups and poor bathroom conditions.

Order Accuracy

Many customers experienced issues with incorrect orders, leading to frustration and a decline in repeat visits.

Customer Experience

Overall, customer experiences varied widely, with some expressing loyalty and satisfaction, while others vowed to avoid the location due to negative experiences.
  • EK
    Emil Klein
    Nov 4, 2025
    2.0
    If you are looking for something quick; don't go there!!
  • LS
    Lily Santiago
    Sep 24, 2025
    5.0
    Best Dunkin in town great customer service
  • AM
    alex manson
    Aug 17, 2025
    1.0
    I never go here. Google needs to stop asking me about this place.
  • LS
    Levanella S
    Aug 6, 2025
    5.0
    Staff were very kind and professional. If I like something it is compliment!!!
  • FL
    Franky Lopez
    Aug 5, 2025
    5.0
    This is my favorite location. I have to pass 4 Dunkin’s on my way to this one. The staff is polite and very helpful. Orders are done quickly unless they’re super busy which they do get often. If there’s a mistake with your order they fix it quickly. There’s plenty of parking. Bathrooms are always clean. I come here when the atmosphere is quiet (I decide when I come in).

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Thomaston, CT?

Dunkin' in Thomaston is open Monday through Saturday from 4:00 AM to 8:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Is Dunkin' in Thomaston open for delivery service?

No, this Dunkin' location does not offer delivery service as it is closed for delivery.