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Dunkin' Zero
Brand Certified

Dunkin'

4.0
(455 reviews)

Business Details

369 East Main St, Thomaston, CT
06787, United States
(860) 283-6763
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Thomaston, CT for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
369 East Main St, Thomaston, CT
06787, United States

Hours

Reviews

4.0
455 reviews
5 stars
226
4 stars
103
3 stars
70
2 stars
17
1 star
39

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality are mixed, with some praising friendly staff and quick service, while others report long waits and incorrect orders.

Food Quality

Several customers expressed dissatisfaction with food quality, mentioning cold or poorly prepared items, while others enjoyed fresh and hot food.

Staff Performance

While some staff members, like Pam and Sam, received high praise for their friendliness and professionalism, others were criticized for rudeness and lack of attentiveness.

Cleanliness

The cleanliness of the location received positive remarks, although some customers noted issues with the bathrooms.

Order Accuracy

Many reviews highlighted problems with order accuracy, with numerous customers reporting that their orders were incorrect.
  • DD
    Dan
    Feb 25, 2026
    1.0
    Possibly the worst Dunkin’ Donuts in the state, the coffee taste like burnt water. Not good. Shouldn’t have to put a bunch of sugar or salt flavors into the coffee to make it taste like something. I bet it’s just the owner of the franchise cheaping out. Never going back again. they’re also more expensive than other Dunkin’ Donuts in the area, And I almost think there wasn’t even caffeine in their coffee. I’ve had their coffee a handful of times in the past 10 years this place is terrible. Just go down the street to Terryville and you’ll get slightly better coffee.
  • JW
    Jonathan Wilde
    Feb 19, 2026
    3.0
    Just go threw the drive through. If you sit inside, it's like sitting in a morg..
  • EE
    Evelio Escalante
    Feb 11, 2026
    1.0
    I ordered a large brown sugar shaken expresso. I didn't ask for less ice because the owner of this particular franchise will give you an half empty cup. First, they put ice past the 2nd line as you can see by the picture, this was taken after I had already drank most of it. Second, they filled it to about where the blue line is with the actual coffee that I paid more than 6 dollars for. This location is the only one who I have issues like this with so they deserve this review. Needless to say, I will not be ordering from this location anymore. Thanks and I suggest making your own coffee, it's less expensive.
  • LS
    Lynn Smith
    Feb 11, 2026
    5.0
    I used the drive thru on 2/5/2026 at 9:35am. This was to purchase sprinkle donuts for my 4 year old grand niece. I have used this location many times. Everytime I come through this particular drive thru, there is one employee that seems to always be there at the window and taking the drive thru orders. Pam is an exceptional woman. Always very kind, soft spoken and patient. She needed those patience with me that day as I kept adding to the donut order. I originally only needed 1 but ended with a half dozen and a tea. Thank you Pam for being the kind soul you are. You are a definite asset to the company and this busy location. Wishing you all that is good in this world! Thank you again! Lynn Smith
  • EK
    Emil Klein
    Nov 4, 2025
    2.0
    If you are looking for something quick; don't go there!!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Thomaston, CT?

Dunkin' in Thomaston is open Monday through Saturday from 4:00 AM to 8:00 PM, and on Sunday from 5:00 AM to 8:00 PM.

Is Dunkin' in Thomaston open for delivery service?

No, this Dunkin' location does not offer delivery service as it is closed for delivery.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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