Dunkin'

Reviews

• DS

  Derek J. Savoy

  Nov 16, 2025
  1.0
  Every time I order from this dunkin (semi often) It is typically via DoorDash and I order bacon egg and cheese wraps, and a few other items. The same order every time. The food is typically and consistently "eh. Good enough" but sometimes its just plain bad. Today, I fed 100% of the food they sent me to my dogs. It was disgusting. I would recommend ordering from a different location if you’re able. I have never had an order from this particular Dunkin’ that tastes anywhere near as good and properly cooked as….any other location. Ever. (RE: the photos….I ordered my green tea with 1 singular Splenda. Someone had to TRY to mess this up.) the bacon was more the consistency of beef jerky and the turkey sausage was absolutely cooked in a dehydrator (?)
• PC

  Pawel Chudacz

  Aug 22, 2025
  1.0
  They couldn’t even spread my avacado toast gave me the incorrect things I ordered and were rude. Terrible service overall.
• OO

  OEl

  Aug 17, 2025
  1.0
  The WORST Dunkin Donuts I’ve been to. Not only did the drive thru take forever, but they also messed up my order not once but TWICE. The first time they messed up the order I turned in what they gave me and reiterated my order and when they returned “what I had ordered” it was again, wrong. Is it really that difficult to not mess up an everything bagel with butter and cream cheese and a black pepper croissant? The first time, we got 2 plain bagels with butter, the second time with 2 croissants with butter. If we weren’t in a hurry, I would’ve sat there and waited for them to get my order right. WORST service ever, will never go back.
• TB

  Todd Botto

  Jul 17, 2025
  1.0
  This was a tough experience. The last three times we have gone we have waited much longer than other Dunkin’s and often the order is wrong and I had to go in because the drive thru line is so long. 2-3 time longer waits then the two Dunkin’s down the street. The last order was two loaded hash browns, a bagel and a coffee. The bagel tasted old and they forgot one of the hash browns. We used the mobile app to order about 5 minutes ahead and they still got the order wrong We also waited in line several minutes with 3 cars ahead and it took 8 minutes for us to finally reach the window. I hate leaving this comment but they seemed very disorganized and overwhelmed. Probably need better training and mentoring
• KK

  Kelly

  Jun 9, 2023
  1.0
  The manager here needs to make themselves more available to their employees. Today, the guy working didn't want to give me my latte because there was a glitch with his computer. The coupon didn't work for the latte but it worked for a frozen drink. I showed him the rewards description multiple times so he could see it should work for both and he kept telling me I couldn't use the coupon (after redeeming yet another one). He said he didn't have the managers number when I asked. I got upset and asked is he really serious and he gave me an attitude while handing it to me. He said "If I get fired that's on you." I ignored the comment and asked politely for a straw. He said again "You know if I get fired it's your fault." I asked again if I could please have a straw. He reluctantly handed me one and repeated the same statements about me getting him fired. I don't want to get anyone fired I've worked in this industry for years and it's hard. But this was the worst experience. Management needs to train employees so this doesn't happen again.

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