Business Details
About
Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.2
593 reviews
5 stars
339
4 stars
148
3 stars
45
2 stars
26
1 star
35
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many praised friendly service, several reviews highlighted instances of rudeness and poor customer interactions.
Food Quality
Most customers enjoyed the food, particularly the ice cream and burgers, but there were complaints about incorrect orders and food preparation.
Service Speed
Service speed varied; some customers experienced quick service, while others reported long wait times and disorganization during busy periods.
Cleanliness and Atmosphere
The location received positive remarks for cleanliness and a pleasant atmosphere, though some noted issues with the smell and lack of facilities.
Overall Experience
Many customers expressed loyalty and satisfaction with their experiences, but a significant number reported negative experiences that affected their willingness to return.
- TMTerri MarshallNov 3, 20255.02 meals for under 20 dollars with dessert. Food was hot, plentiful, Service wax fantastic.
- NCNoelle CederquistNov 2, 20255.0My boyfriend and I went to Dairy Queen today, 11/2/25 Sunday evening an hour before closing time. The two ladies working were so polite and kind. We witnessed them talking to a regular customer about their elderly grandmother and recalling details, making the exchange personal and caring. They also made our food fresh and fast. The service was beyond what one would expect going into a fast food restaurant late at night and I just wanted to commend the two ladies working on their wonderful presence and attitudes!
- WSWaleed ShahidOct 21, 20255.0Went there and bought one ice cream and blizzard. Best costumer service from the ladies there. Jayla and Marry both were very nice.
- STSamantha TaylorOct 1, 20255.0We love TaftvilleDairy Queen! The manager and long time staff are the best ever 🙌 👌 ❤️
- HTHilda ThompsonSep 10, 20255.0I could eat here every week and never get bored.
Frequently Asked Questions About Dairy Queen Grill & Chill
Where is Dairy Queen Grill & Chill located?
Dairy Queen Grill & Chill is located at 159 Norwich Ave, Taftville, CT 06380-1217, US.
What are the opening hours of Dairy Queen Grill & Chill?
The restaurant is open Monday to Thursday, Saturday, and Sunday from 11:00 AM to 9:00 PM, and on Friday from 11:00 AM to 7:00 PM.
What types of food and treats can I find at Dairy Queen Grill & Chill?
You can find classic burgers, fries, soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, Grillburgers®, shakes & malts, and ice cream cakes.
Does Dairy Queen Grill & Chill offer any family-friendly amenities?
Yes, the location is family-friendly, welcomes kids, and offers outdoor seating and seating inside.
Can I place a mobile order or get mobile deals at Dairy Queen Grill & Chill?
Yes, the restaurant offers mobile ordering, rewards, and exclusive deals available through their app.
How can I contact Dairy Queen Grill & Chill by phone?
You can reach them at +1 860-889-4477.
Where can I find more information or order online from Dairy Queen Grill & Chill?
More information and online ordering are available at https://www.dairyqueen.com/en-us/locations/ct/taftville/159-norwich-ave/81/.
What nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
You might enjoy visiting Hidden Acres Family Campground for outdoor activities or Downtown Norwich Farmers Market to explore local produce and goods nearby.
Are there convenient services near Dairy Queen Grill & Chill for car maintenance?
Yes, nearby automotive services include Affordable Auto Care, B & C Auto, and Alltown Car Wash for repairs and detailing.
What nearby shopping options are available around Dairy Queen Grill & Chill?
Nearby shopping includes Family Dollar for discount goods, Waxolog.y for hair supplies, and Vape Haven CT for tobacco and e-cigarettes.