Business Details
About
Mexican Restaurant
Chipotle Stratford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Location
Hours
Reviews
2.8
365 reviews
5 stars
105
4 stars
45
3 stars
31
2 stars
34
1 star
150
What are people saying?
AI-generated from recent customer reviews
Food Quality
Numerous customers reported issues with food quality, including undercooked rice, overly salty dishes, and missing ingredients.
Service Issues
Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean dining areas and food preparation spaces.
Ingredient Availability
Frequent complaints about the restaurant being out of key ingredients, leading to unsatisfactory meals.
Portion Sizes
Customers expressed dissatisfaction with portion sizes, often feeling they received less than expected for the price.
- KPKayla PDec 23, 20251.0Adding to the bad reviews - my carne asada burrito with double carne, lettuce, fresh tomato salsa, white rice and cheese arrived as...... literally rice and sour cream smashed in a small wrap. Stupid would be a compliment.
- ACArlene CandelariaDec 22, 20251.0This place is disgusting wow is everything from the food to the dining room The juice container was dirty ! Food look bad all dry n empty! Never again
- JBJasmine BrownDec 20, 20251.0Terrible service. There were 6 people working and none of them want to service us. Employees are touching money with the same gloves they use for food. They only fill your bowl half way because they are to lazy to refill the food trays. The food is dry and burnt. Don't waste your time coming here
- SDsaketh devaDec 18, 20251.0Staff really don’t care about customers here They make people wait for long long hours They don’t even respond or care
- SSStephanieDec 9, 20251.0Service here is absolutely beyond disgusting.... I was here 11/29 on a Saturday around 3:30 I walk in with the assumption everything was going to be ok ...so I walk in I ask for 2 bowls i stated that I was taking the order home .. as we get down to the toppings I asked can I please put my toppings on the side since I will be taking it home ...she stated that I have to be charged for each individual topping because I wanted to take it home so I was a bit taken back with that statement because how are you going to charge me something I already paid for because I want it on the side !? I'm standing there baffled so im in silence like what do I do she already made the bowl right so im still standing there she looks back at the person on the grill with an attitude he says just give it to her I replied sir im not trying to be rude or anything but you want to charge me what I already paid for so she gives me the side for just one bowl not 2 but 1...I ask her can I please speak to a manager she replies i am one so i stated that she needs to adjust her customer service skills as a manager. I sit in the parking lot for a second not even wanting the food anymore I did not go back inside and ask for a refund because I feel it was not going to be in my favor I am definitely entitled to a refund due to me not receiving what I actually paid for I then called 1800 Chipotle this store literally needs some adjustments I understand people go through things and im sorry for that but that did not give you the right to mistreat anyone horrible horrible. She had no name tag
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill in Stratford?
Chipotle Mexican Grill in Stratford is open every day from 10:45 AM to 11:00 PM.
Where is the Chipotle Mexican Grill located in Stratford?
It is located at 100 E Main St, Stratford, CT 06614, USA.
How can I place an order online from Chipotle Stratford?
You can order online through their website at https://order.chipotle.com/ or via the Chipotle app available on the Apple App Store.
Does Chipotle Stratford follow any specific food sourcing principles?
Yes, Chipotle follows 'Food with Integrity' principles, prioritizing responsibly sourced ingredients from farms that use humane and sustainable practices without artificial colors, flavors, or preservatives.
Can I earn rewards and receive exclusive offers at Chipotle Stratford?
Yes, by signing up for Chipotle Rewards, you can earn free food and get exclusive offers.
What types of cuisine and food does Chipotle Mexican Grill offer?
Chipotle offers customizable Mexican-inspired fast-casual dishes including burritos, bowls, quesadillas, tacos, and salads made with wholesome ingredients.
Is Chipotle Stratford welcoming to the LGBTQ community?
Yes, Chipotle Stratford is identified as welcoming to LGBTQ customers.
What nearby restaurants can I visit if I want to try Caribbean food near Chipotle Stratford?
Golden Krust, a Caribbean restaurant and bakery, is located near Chipotle Stratford and offers Caribbean cuisine options.
Are there any shopping centers near Chipotle Stratford where I can shop or dine?
Yes, Knotts Landing is a nearby shopping center that houses various restaurants and shops, providing an excellent option for dining or shopping before or after visiting Chipotle.
If I'm visiting Chipotle Stratford by train, what is the nearest train station?
The New Haven Metro-North station is the nearest train station to Chipotle Stratford, making it convenient for customers arriving by public transit.