Chipotle Mexican Grill

2.8
355 reviews
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Business Details

100 E Main St, Stratford, CT
06614, United States
(203) 275-0964
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle Stratford is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Location

Chipotle Mexican Grill
100 E Main St, Stratford, CT
06614, United States

Hours

Reviews

2.8
355 reviews
5 stars
103
4 stars
45
3 stars
31
2 stars
33
1 star
143

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior.

Food Quality

Many customers reported issues with food quality, including undercooked rice, cold meals, and inconsistent portion sizes.

Ingredient Availability

Frequent complaints about the location being out of key ingredients, often during peak hours, leading to customer dissatisfaction.

Cleanliness

Several reviews noted unsanitary conditions in the restaurant, including dirty counters and unkempt dining areas.

Management Issues

Customers expressed concerns about management, citing a lack of training for staff and poor handling of customer complaints.
  • JC
    JASON CALDWELL
    2 days ago
    1.0
    Food and preparation not ready. Doors open for business is 1045, then you should be PREPARED to serve customers. FIRST IMPRESSION is below average
  • BL
    Brian Laferriere
    3 days ago
    5.0
    Was fresh and quick
  • YE
    Yasmin Elizabeth
    Oct 23, 2025
    1.0
    Been going to this chipotle since it open up & lately the customer service has been very horrible.
  • GF
    Gamalier Feliciano
    Sep 20, 2025
    2.0
    Portion size is bad at this location.
  • NN
    NiueBelle
    Sep 9, 2025
    1.0
    Came here to pick up food for my family but I forgot to ask for a side. I came in and asked if I could get a side of salsa and a nice man was helping me when the girl at the cash register started yelling at him loudly and telling he he was “annoying” and punching her hand. She then tried to charge me for the side which I have never had to pay for before. Horrible service and embarrassing attitudes!!!
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Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours of Chipotle Mexican Grill in Stratford?

Chipotle Mexican Grill in Stratford is open every day from 10:45 AM to 11:00 PM.

Where is the Chipotle Mexican Grill located in Stratford?

It is located at 100 E Main St, Stratford, CT 06614, USA.